Stayed in Secret Hideaway which is literally right up the hill behind the Mtn Laurel Chalets office. One of the easier cabins to get to in terms of driveway. Close to town. Cabin has had recent updates, but could really use some blinds or curtains on the wall of windows facing the east. Staff was friendly. This is our 2nd... More

I would recommend Mountain Laurel to anyone looking for close to Gatlinburg. We stayed for 3 nights in Sunset Point, off Ski Mountain Road, and the place was really wonderful. sunset point is somewhat old, but the maintenance is perfect. Also the location is so wonderful, inside the mountains. The staff were very friendly, and assisted me for a late... More

I would recommend Mountain Laurel to anyone looking for close to Gatlinburg. We stayed at Lamars Lair and it was CLEAN ( which is first and foremost to me) and roomy. The view was spectacular and the check in very friendly. Our cabin was well stocked with paper product and kitchen supplies. Baths were well stocked with towels and soap.... More

Second-time renting with Mountain Laurel Chalets. Enjoyed both stays, had nothing but positive, satisfying results from the friendly staff, & at both Chalets (stayed at Lamar's Lair in '09, which was fantastic)! More recently, stayed at Poppe's Skyline in May '11, it was spectacular! Beautiful chalet was well equipped with all we could ask for. My main personal attraction, of... More

Like several of these reviews we got the same treatment after receiving 18" of snow Christmas Eve and Day. They demanded we get out of a cabin we did not want to be in any longer. There was no supplies ie "snow shovel, extra toilet paper, flash lights, or lanterns" We were told we should have been more prepared for... More

Stayed for a long weekend and we were thrilled with our cabin's location, view and amenities. Being right on Wiley Oakley makes it an easy ride to Gatlinburg or the Bypass to Pigeon Forge and beyond. Huge dining table for 10, large kitchen, hot tub and a full size pool table. Plenty of room for everyone. The rental company is... More

YES! We agree about the service! We checked in before the storm and still can't get down the mountain. My husband had to shovel 18 inches of snow in a path 6 feet wide and 100 yards long just to get us to the road which is still not treated and is very unsafe for travel. When we called the... More

The cabin was nice (Bird's Eye View), but we got snowed in. We thought we'd be ok since we had chains but the county didn't plow the road we were on. The hill that we had to climb to the plowed/salted part was too hard to get to. We explained to the manager that we were unable to get out.... More

I traveled with family on separate occasions and used Mountain Laurel Chalets. I have stayed in "Mountain Mist" and also "Paradise Peake" and both were exceptional and breathtaking. I highly reccomend this company to anyone who is looking for a well established rental agency that rents high quality chalets. More