This hotel has a poor front desk staff and horrible management. They are young, immature, and the GM is not well adapted to managing a property that could be really great. My previous review was removed after an incident in which the hotel discriminated against me and denied my payment. After breaking my laptop, which is currently in insurance claims... More

There are limited choices for hotels in Brooklyn, and the neighborhoods are not well connected by subway although there are a lot of buses. There are 3 hotels on Dufferin near Fort Green Park. This one is quite nice but, of course, NYC expensive. The immediate neighborhood is decidedly mixed but safe. It is near downtown Brooklyn (think Shake Shack!).... More

stayed there as part of family visit for two nights. not a lot of options in the part of brooklyn that we wanted to stay in but this hotel worked great. not big,not small. had 24x7 pod espresso machine in the lobby...liked that a lot. hotel staff showed calm under pressure---unhappy customer, full lobby.

Upon entering we had a Wow experience, stylish hotel, nice room,great bed and the connection to Manhattan is perfect. Glad that I booked the hotel as a SPG award. But......... What a disappointment that basic hotel service is not provided! Very noisy (can hear the neighbours talk),kids were on the 23rd floor and had to be relocated the next day,... More

We ended up in the Aloft in Brooklyn rather unexpectedly on a Saturday night. We had been let down by the accommodation we had booked and just walked in off the street in desperation. I have to say we were pleasantly suprised by what, at first sight, seemed like some sort of backpackers' hostel. The rationale of this hotel appears... More

Hey folk, here my experience at Aloft Brooklyn. I spent almost 3 months in to the Aloft hotel in Brooklyn NYC. Early on the idea of spending so much time in a "cold hotel's room" pushed my feeling down but honestly, now I wish I could stay there more! The guys at the front desk made me feel at home... More

Alarms going off late night and all morning from smoking in the rooms. Rowdy club upstairs. Staff could care less and are semi-rude when you ask questions. Love Aloft Hotels, but won't stay at this one ever again. They can do much better here.

Seems like a running theme, but the staff at this hotel is the worst! The front desk sink this entire property. In town for a few days, staff acts like they have other things to do besides service you. On two separate occasions, David ignored me and you try to get the so-called manager, Emily's attention and she laughs and... More

I booked Aloft Brooklyn as I had stayed in Sheraton next door before and found location good for travel into Manhattan (subway stop at end of street, Hoyt Street). Hotel was reasonably priced, bit less expensive than Manhattan but only 15 minutes away on subway. First impressions were good, bright lobby, with bar, seating area, pool table and snack bar,... More