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Extended Stay America - Fairbanks - Old Airport Way

2.5 of 5
4580 Old Airport Way, Fairbanks, AK 99709 (Formerly Extended Stay Deluxe Fairbanks)
Hotel amenities
Extended Stay America - Fairbanks - Old Airport Way
Ranked #16 of 21 hotels in Fairbanks
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41 reviews from our community

    Trip type
Traveller rating
    8
    9
    3
    7
    14
Date Rating
Juneau, Alaska
1 review
2 of 5 stars Reviewed 16 May 2013 NEW

We originally booked this hotel through a pet friendly website because we were going to be traveling with our dog. I wish we had changed once we decided to leave the dog at home. We booked a non-smoking room only to find out that there were smoking rooms on the same floor as our room and only a few doors... More

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Anchorage, Alaska, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 April 2013

This place is under construction, pool and hot tub closed. Room thermostat did not work, thin blanket on the bed, trash room overflowing with garbage and left open on second floor, stunk up the entire floor. Staff seemed overworked and stressed. What was really disconcerting is that I am a woman and was there with a friend of mine, another... More

Was this review helpful? Yes 1
MAGDYI, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review
23 April 2013

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that someone found out your room number. To prevent this from happening again, my team is currently reviewing safety and security policies. I appreciate you bringing this to our attention. I hope that you will contact me directly, at foa@extendedstay.com, should... More

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Wasilla, Alaska
1 review
1 of 5 stars Reviewed 12 April 2013

We only chose this hotel because of the price, but even so the price was way too high for what we got. We would have done much better sleeping in the car. It was convenient to shopping, but otherwise I have nothing to recommend it to anyone.

Was this review helpful? Yes
MAGDYI, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review
16 April 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that your room was not satisfactory. To prevent this from happening again, my team is double checking all appliances before rooms are sold. I appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to... More

Blackduck, Minnesota
2 reviews
1 of 5 stars Reviewed 26 March 2013

I have stayed there several times because I use priceline and they are usually the cheapest. The time before last the woman at the desk was rude, but I got a good deal so I didn't complain. This time I booked the room again on priceline and I told my son in law as we were arriving that they dont... More

Was this review helpful? Yes
MAGDYI, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review
27 March 2013

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that we were unable to accept your reservation. Please accept my apology. In response to your feedback, I am continuing training with my desk clerks to improve guest experience. We continually work to improve our hotel, so I really appreciate your... More

Fairbanks, Alaska
1 review
4 of 5 stars Reviewed 6 March 2013

moving to Alaska we needed a place that was very pet friendly since we have both a cat and dog. This hotel is very pet friendly! Our room is a bit small for all of us, but we managed to give everyone their own little space in it. I wish they had a couch to relax on though. I also... More

Was this review helpful? Yes
MAGDYI, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review
11 March 2013

On behalf of entire Extended Stay America team , I would like to thank you for your feedback and for staying at our hotel In Fairbanks during your recent relocation to the area. It is very much appreciated. I am glad we were able to provide you necessary comfort during relocation which can be very hectic. We believe that pets... More

Homer, Alaska
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 19 February 2013

Location was good, close to airport and convenient shopping. The rooms were adequate, not a great bed and very stuffy and hot (no vent fan in bathroom) but inexpensive for a 30 day stay. Located across the street from a strip club, this is not a fancy gentleman's club, but a run down ply-wood palace of a place covered in... More

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Manager_11525, Owner at Extended Stay America - Fairbanks - Old Airport Way, responded to this review
26 February 2013

I received a copy of your review, and wanted to take a moment to personally respond. The event you described is not acceptable, and I sincerely apologize for your experience. Unfortunately, we have little control over the type of businesses located near us, and the events that may transpire there. Knowing that, we do keep a watchful eye on our... More

1 review
5 of 5 stars Reviewed 18 February 2013 via mobile

I have had a virus all morning and all I had was water and I was in no shape to go anywhere and the hotel went to the local Fred Meyers and got pedialyte for me I am sooooo thankful I most likely would still be feeling horrible if it wwasn't for them

Was this review helpful? Yes
MAGDYI, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review
20 February 2013

Thank you for taking the time to write a review of your stay at Fairbanks Extended Stay America. I'm glad that you are feeling better. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Santa Monica, CA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 14 February 2013

Located conveniently across the street from the Showgirls Strip Club, most smoking men in the area should love this hotel. As soon as we exited the car, the first thing we saw were cigarette butts all over fresh snow. Immediately upon entering the hotel, you are greeted to the horrendous smell of stale cigarette smoke. The rooms are dark and... More

Was this review helpful? Yes
MAGDYI, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review
18 February 2013

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your visit did not go as planned and you were not satisfied with our property. To prevent this from happening again, my team is working diligently to correct these issues and improve our guests stays. We continually work to improve... More

Fairbanks, Alaska
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 January 2013

We moved up from the lower 48 for a job and was welcomed by the staff! They were very friendly and very accommodating to me, my boyfriend, and our two dogs. They have a nice area for dogs on the side and the street is good for dog walks. The staff members were informative and friendly. If you ask the... More

Was this review helpful? Yes 1
MAGDYI, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review
14 January 2013

Thank you for your review of you recent stay at Extended Stay Deluxe-Fairbanks . We are at  Extended Stay hotels  believe in providing Clean , comfortable  rooms and  safe environment for our guests as well as employees alike.  We are glad that  we were able to provide the same to you .We are thrilled that you commended our staff for the service they... More

Fairbanks, Alaska
1 review
4 of 5 stars Reviewed 7 December 2012

I stayed here for about 2 weeks when I first moved to Fairbanks (Feb 2012). The room was clean, full kitchen, comfortable. I ate breakfast almost every day and it was good. The biggest thing I can say is that the staff were all very friendly. It was overall a very good experience. I felt very safe--anytime I went out... More

Was this review helpful? Yes
MAGDYI, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review
10 December 2012

Thank you for your review of you recent stay at Extended Stay Deluxe-Fairbanks . We are at  Extended Stay hotels  believe in providing Clean , comfortable  rooms and  safe environment for our guests as well as employees alike.  We are glad that  we were able to provide the same to you .We are thrilled that you rated us highly and commended our staff... More

 
 
 
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Additional Information about Extended Stay America - Fairbanks - Old Airport Way

Also Known As:
Extended Stay Fairbanks
Fairbanks Extended Stay
Extended Stay America - Fairbanks - Old Airport Way Alaska
Address: 4580 Old Airport Way, Fairbanks, AK 99709 (Formerly Extended Stay Deluxe Fairbanks)
Region: United States > Alaska > Fairbanks
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #16 of 21 hotels in Fairbanks
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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