We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 29 Fairbanks hotels »

BEST WESTERN PLUS Chena River Lodge

3.5 of 5
1255 TVSA Way, Fairbanks, AK 99706
Hotel amenities
Ranked #5 of 29 hotels in Fairbanks
4.0 of 5 stars 56 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

56 reviews from our community

    Trip type
Traveller rating
    26
    22
    4
    3
    1
Date Rating
wheatstatetraveler
Anchorage, Alaska
Contributor
13 reviews
1 helpful vote
5 of 5 stars Reviewed 19 January 2012

The staff was friendly and very helpful in answering our many questions about the area. The room and actually all areas were immaculalte. Beds were so, so comfortable it was hard to get up in the morning. Breakfast was really good too. I have no complaints whatsoever about this hotel but was pleasantly surprised. Perfect location too! More

Was this review helpful? Yes
Shanna P
Fort Yukon, Alaska, United States
1 review
2 of 5 stars Reviewed 18 January 2012

I came to town for an outpatient surgery and ended up in the ICU, they took my deposit away because my husband was late checking out because he didn't want to leave the hospital and tried to explain to staff, they had no consideration or empathy, -its all the money not their customers More

Was this review helpful? Yes
Shalanda Rosemond, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review
20 January 2012

I understand your frustration with the situation. When we have individuals check in with your company we try to encourage them to make different arrangement with us. If we are informed and aware of the situation ahead of time or during the occurrence we try to accommodate. Sincerely, Shalanda Rosemond General Manager *COMING TOGETHER IS THE BEGINNING. KEEPING TOGETHER IS... More

tbplaw
mission hills ks
Contributor
11 reviews
41 helpful votes
1 of 5 stars Reviewed 31 December 2011

we have stayed at this property several times since it has been open. this was a five night stay over christmas to visit family. the locations is good and the past experiences have been satisfactory. on our first night at about 5am the people in the next room erupted in a loud argument with lots of door slamming lasting 2... More

Was this review helpful? Yes
Shalanda Rosemond, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review
5 January 2012

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I understand your frustration and I know that your phone in your room... More

Carrie S
McKinley Park, Alaska, United States
2 reviews
4 of 5 stars Reviewed 27 December 2011

I stayed here the first time after a late night arrival back in to Fairbanks. They do not have a shuttle from the airport but your cab ride is paid for by the Hotel. As soon as I walked in I was excited to see how new everything was! My room was great and every time I have returned to... More

Was this review helpful? Yes
Patty B
Beaver Creek, Canada
1 review
5 of 5 stars Reviewed 26 December 2011

My favourite hotel in Fairbanks! Amazing beds, free wi-fi, staff are always friendly, everything always looks clean, and the continental breakfast is fantastic! More

Was this review helpful? Yes
rfg615
Sitka, Alaska, United States
1 review
2 helpful votes
4 of 5 stars Reviewed 7 November 2011
2
people found this review helpful

Hotel was new in 2010, clean and well maintained. Nice sized three story hotel is smaller and more personable. Great location across Airport Blvd. from Fred Meyer's. Ideal for anyone wanting to be near UA, airport or that side of city. Rooms are good size with small refrigerator. Beds are comfortable. Free breakfast has good variety. Staff is helpful and... More

Was this review helpful? Yes
Jason C
Chicago, IL
Senior Contributor
30 reviews
13 helpful votes
4 of 5 stars Reviewed 29 October 2011
2
people found this review helpful

This is a great hotel in Fairbanks, it's new and clean with excellent location. I had to check in really late after my trip to Barrow, the front desk staff was very accommodating. The room and the bathroom was super clean, so that is definitely a plus. Breakfast at the lobby was just ok, but I am not there for... More

Was this review helpful? Yes
Lynn C
Anchorage, Alaska
1 review
2 helpful votes
4 of 5 stars Reviewed 25 October 2011
2
people found this review helpful

Your hotel in Fairbanks is always clean and the staff friendly. I did have some allergy problems with the carpet cleaning product used in the lobby and a little adhesive smell in my room (Room 210) regarding the carpet tiles. More

Was this review helpful? Yes
Bravosix1
Seattle, WA
Senior Contributor
22 reviews
16 helpful votes
4 of 5 stars Reviewed 25 October 2011
3
people found this review helpful

We stayed at this Best Western on the Advice of a cab driver stating it was a newer hotel in Fairbanks as our travels back into the city were delayed by challenging weather up north. A couple of us were able to check in with decent rates without reservations. Staff at the front desk was all over the board, one... More

Was this review helpful? Yes
Beekeeperone
Bloomington, Minnesota
Contributor
11 reviews
5 helpful votes
4 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

Great hotel, perfect location, close to the airport and 2 main thorough fares (Fairbanks is a very easy town to drive in). Located to main tourist attractions. The employees were very friendly and ready to help with anything you may need. The rooms were large, the shower and bathroom well designed. The breakfast was tasty - more than continental as... More

Was this review helpful? Yes

Travellers who viewed BEST WESTERN PLUS Chena River Lodge also viewed

SpringHill Suites Fairbanks
3.5 of 5 stars 101 Reviews
Fairbanks, AK
CHECK RATES! ABS:HotelCheckRates-d224159?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Holiday Inn Express Hotel & Suites Fairbanks
CHECK RATES! ABS:HotelCheckRates-d1027508?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Fairbanks Princess Riverside Lodge
3.5 of 5 stars 81 Reviews
Fairbanks, AK
CHECK RATES! ABS:HotelCheckRates-d270070?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 29 hotels in Fairbanks, ranked by popularity »

Been to BEST WESTERN PLUS Chena River Lodge? Share your experiences!

Write a Review Add Photos Add Videos

Is BEST WESTERN PLUS Chena River Lodge your business?

  • Manage your listing
BEST WESTERN PLUS Chena River Lodge
Show the lowest price for this hotel* (from our partners)
CHECK RATES!