From I-95 located off exit 94 in Savannah, GA, this hotel is very pet friendly with a nominal fee of $10 each pet, no size limit on dogs and ground floor rooms available. There’s plenty of grassy area to exercise pets. Staff was very welcoming, there’s a Denny’s inside the hotel, a Cracker Barrel down the street and some fast...
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I really enjoyed the hotel!!! The location, service, and staff were all just great. I would definitely recommend this property to anyone visiting Savannah GA.
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Loved it. One of the most pet friendly places we encountered on our trip. We will be returning next trip. Angie is great.
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We stayed at another Best Western in Richmond Hill and it was a great hotel. This one on the other hand was not. The rooms were old and dingy. I couldn't get hot water in the shower, and the beds were uncomfortable. The breakfast was terrible.
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" I sincerely apologize for the inconveniences that you experienced during your most recent stay. Here at the Best Western Savannah Gateway, we set very high standards and strive to meet the travel needs of each and every one of our guests. The experience you described above does not accurately reflect these standards and we will use this feedback to...
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Some of the reviews are right on target. The sink, shower and toilet all had hair around them. The room did not have a fresh smell to it AND the four pillows on our king size bed all had mildew on them. eeeewwww. C'mon BW, I know you can do better.
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I am sorry that you did not find your stay pleasant. I do appreciate you taking the time to do this review as your comments serve as a tool to better serve all our guests. Brian Mueller
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I agree with some of the reviews that the room was not cleaned as well as it should be in a hotel. Hair around sink and shower is always a turn off. The bed (King) mattress had sags on both sides which made it un-comfortable to sleep. Just need to replace soon. The TV reception was terrible. Almost every channel...
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Stayed at this hotel and was VERY disappointed. Found mold in the shower. Room was NOT cleaned properly. The staff were not very friendly.
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I am sorry that you did not find your stay pleasant. I do appreciate you taking time to do this review. As your comments serve as a tool to better serve as a tool to better serve all our guests. Thank you Brian Mueller
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Room did not smell fresh and clean. The walls are very thin and could hear heavy trucks going by along the highway all night long!
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I am sorry that you did not find your stay pleasant. I do appreciate you taking time to do this review as your comments serve as a tool to better serve all our guest. Brian Mueller
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On the morning of 05 March 2011 we went to the hospitality room for breakfast. When we left my wife forgot her purse. When my wife realized her purse was missing we went back to the motel but were told nothing had been turned in. The staff on duty at the time were less than helpfull and didn't seam to...
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Knobby,
We are sorry your purse was misplaced while you were having breakfast at our hotel. As a gesture of good faith we have turned everything over to our insurance company. I have spoken to you several times over the phone about the incident and you were pleased with the process the hotel mtg staff was doing. In fact we...
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We went to Savannah for St. Patty's Day weekend. We wanted a decent hotel for a decent price. The Best Western was close to the highway and not too far from where we needed to go.
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Thank you for taking the time to fill out a survey. We appreciate you taking time to comment on our hotel.
Brian Mueller
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