My son and I recently stayed at the Lord Baltimore and had a great experience. All of the staff, from the valet to the front desk to the restaurant, was very friendly, helpful, and courteous. The history of the hotel is very intriguing. The large lobby is beautiful; in the lobby you can see the plans for the renovations that... More

Although the hoyel is old but is going to have a facelift very soon I had to stay at the hotel for 2 months for work and must say they went out of there way to accomodate me and co-workers they offered hot breakfast and cold breakfast a cheese and wine bar every night they accomodate guest in every way... More

My husband and I recently stayed at this hotel and cannot say enough about the staff. Everyone was so friendly and helpful and the location is just perfect....a nice walk or short cab ride will take you anywhere you want to go! I would recommend this hotel to anyone looking for a comfortable place to stay in a great location.

It's the most dirty hotel I ve ever been.... The hotel is really old , the quality is really really bad. The price is too high , raddison usually is good but this one is really really bad!!! Don't try it!!!

I have stayed at the Lord Baltimore twice. The first time wasn't a bad experience.... However the second one has NOT been so great- 1. We prepaid, yet they billed us the full fee again. I sat on hold for 45 MINUTES! 2. There were rust spots in our tub. Didn't exactly make you want to shower. 3. It was... More

I recently stayed at this Hotel in the heart of Baltimore. What a great and friendly staff.. My stay was made more enjoyable with the free morning continental breakfast and evening drinks and snacks at the "club" level. Everywhere I wanted to go was a short walk from the hotel. Little Italy, the Harbour, restaurants and entertainment were close by.... More

Stayed here for eight weeks when business brought me to Baltimore. I had to get used to sleeping on a Sleep Number bed, but finally got it set right. I understand they are about to start updating the hotel, and hope I get a chance to see the finished project! I love the historic significance and the grandeur of the... More

You can probably summarize this review by the title alone, however, I just feel like customer service needs to be emphasised for practically any business because of it's importance. The management to the cleaning services really know how to treat their guest, and it do as if they were taking care of their own family and friends. This is what... More

An excellent and very well managed organization, great atmosphere, great staff, and excellent customer service. I recommend everybody who's vacationing or visiting Baltimore Inner Harbor for business or pleasure. The staff has been more than accomodating during our stay, the staff went above, and beyond our expectations. Great job guy's, from the students from Waco, Texas Regional Office. Javier Garcia