Restaurant was very good both the service staff and food. Pleasantly unusual for a smaller downtown hotel. The price was well below what I have found in other downtown hotels, valets, staff everyone was fist rate, very clean enjoyed the stay for a roasd warrior

Omni's never disappoint and this one was no exception. The hotel is in walking distance to the shops and restaurants at the Riverwalk. The rooms are large and nice and the hotel staff is very helpful and friendly.

Stayed at the Omni for one night and wasn't impressed. There is absolutely no free parking in or around the hotel. Minimum, $15-$20 to park anywhere near it. No book in the room to explain the hotel's amenities/policies/extra charges. Only thing there was a menu book. My husband tried to access the Internet and couldn't do it. The next morning,... More

Reception staff was helpful and friendly. Each day there was fruit and lemonade in the lobby on the way to the elevators. My room was a king suite, very spacious, good views of the river and very clean. The rooms are generally quiet but in the morning neighboring room doors can be heard slamming closed. If I were to return... More

Been going to the Omni for years. It is a very nice hotel with comfortable rooms, most with decent river and downtown views. The staff is very helpful and friendly, which only adds to the excellent experience staying here.

The Valet staff was wonderful, but it was a $20 charge. Be aware of that so it doesn't come as s surprise. I read about it in other reviews so I knew it was coming. Check in staff was very friendly. The hotel bar was not what I expected because the patrons were throwing food at each other (the trail... More

Only stayed one night here. Location is perfect: right in the middle of downtown and across the street from Jacksonville Landing. Many travel options to get around quickly, including across the river. Cheaper room is small, but a great value for the location. The hotel is clean. Pool on the fourth floor roof was very nice. It lacks a fence.... More

My only complaint about this hotel was the parking, it was very difficult to get a park the night we stayed there as there was some event going on nearby. The hotel itself was very good, clean and comfortable. Just went for a night to break up a long drive we had and it provided just what we needed, a... More

Hotel is in a great location downtown. Very close to restuarants and river front. It was clean and has a good breakfast. We did request an early check in and got it only by 20 minutes and that was understandable. The downside: We were out all day Saturday, came back at 11 p.m. to find room had not been cleaned.... More