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All 132 Jacksonville hotels »

Omni Jacksonville Hotel

4.0 of 5
245 Water St., Jacksonville, FL 32202
Hotel amenities
Ranked #30 of 132 hotels in Jacksonville
4.0 of 5 stars 174 Reviews
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174 reviews from our community

What travellers say about this hotel
  • Very good(4)
  • Only complaint(4)
  • CUSTOMER SERVICE(3)
  • Select guest(3)
  • Parking lot(3)
  • Great location(3)
Traveller rating
    73
    48
    26
    17
    10
Only show reviews for Family (18) | Couples (49) | Business (54)
Date Rating
przyk
Milwaukee
Senior Contributor
46 reviews
85 helpful votes
3 of 5 stars Reviewed 6 February 2012 NEW

I recently spent six nights at the Omni. It was a combination business trip for my traveling companion and sightseeing for me. The Omni is a nice hotel in a nice location. Most of the staff was attentive as has been reported in lots of reviews. The valets were great at getting the car around. Whenever I called the car... More

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fmgard
broxton, g
Contributor
19 reviews
3 helpful votes
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Omni Jax has large rooms, great amenities, and a great location. I would strongly reccomend this hotel to anyone. More

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John R S
Folsom, Pennsylvania
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012

Stayed for business. All around hotel was awesome. Only thing that stinks is the food & beverage prices in the hotel are sky high, and since their is no I mean NO nightlife during the week in downtown Jacksonville you are forced to eat at the hotel. Food was great but alcohol prices were high. More

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Pauly425
Nashville, Tennessee
1 review
1 of 5 stars Reviewed 26 January 2012

I have stayed at this hotel twice now and once at the Omni in Autin Texas. All experiences have been the worst hotel stays ever. The front desk staff, specifically "Brandon", was extremely rude to me and had a horrible attitude. They wouldnt let me check into my room until my business partner arrived because the room was in his... More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review
2 February 2012

We regret to read about your recent stay at our hotel and apologize if you were not provided with a clear explanation of why we were unable to check you into your room. For the safety of our guests, we do require that the person checking in be listed on the reservation as well as provide a valid photo ID.... More

drwmsvacas
Washington, DC
Reviewer
4 reviews
3 of 5 stars Reviewed 23 January 2012

It was an older hotel. Smelled a little funny. Staff was very friendly though. And unfortunately it was too chilly to use the rooftop pool. More

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Melivard
Oviedo, Florida
Reviewer
5 reviews
5 helpful votes
5 of 5 stars Reviewed 22 January 2012

I stayed at the Omni because we were seeing a play across the street. They really care about their customers and went out of their way to make us feel special. The moment we checked in it was efficient, personable and just great. I would 100% stay here again and recommend it! More

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JPMSavannah
Savannah
Top Contributor
95 reviews
66 helpful votes
5 of 5 stars Reviewed 11 January 2012

It was our first time in this hotel. We chose it because we went on a saturday night to The JAX Symphony Orchestra performance. The location couldn't be better. Only the street to cross to get to the concert hall. We had chosen to pay a little more for a room with river view. With our room on the 14th... More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review
23 January 2012

Thank you for choosing the Omni Jacksonville for your night out to see the Jacksonville Symphony. We are glad you had a great stay and appreciate all of your comments. It will be our pleasure to welcome you back again soon. More

DnA4Ever
Palm Harbor, Florida
Senior Contributor
38 reviews
12 helpful votes
5 of 5 stars Reviewed 8 January 2012

Though I was confused by the advertising (I thought the Omni was directly on the St. John's river from the appearance of the professional photo), I was not disappointed. What the Omni lacks in views (a room with a "water view" is being able to see a slip of water from between buildings), it makes up for in every other... More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review
23 January 2012

It was a pleasure for us to read how well you were taken care of by our associates. Thank you for your generous compliments and we hope to have you as our guest again soon! More

Velvet M
Lake City, Florida, United States
1 review
5 of 5 stars Reviewed 4 January 2012

I have been to the omni jax 3 times and in the process of planning the next trip. I love th omni and the wonderful romance packages that they offer. I am a loyality program member and i love the THE Omni Select Guest PERKS. WILL DEF. BE COMING BACK. ROOMS NICE AND CLEAN.. More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review
23 January 2012

Many thanks for your loyalty to The Omni Jacksonville. We are glad that all of your experiences have exceeded your expectations and we will look forward to your return! More

QueenFe
Midway, Georgia
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 6 December 2011
1
person found this review helpful

The Omni is downtown Jacksonville is located just steps from the Jacksonville Landings where there are shops, bars, and restaurants. Our hotel room was spacious and clean. The gym was clean and filled with cardio equipment and the nice, added touch of free weights. The staff was very friendly and professional. I would definitely recommnend this hotel. More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review
23 December 2011

Thank you for your recommendation of The Omni Jacksonville Hotel. We are delighted that you found everything you were looking for in a hotel and we hope to have you as our guest again soon. More

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Omni Jacksonville Hotel Also Known As

  • Omni Hotel Jacksonville
  • Omni Jacksonville
  • Jacksonville Omni
Address: 245 Water St., Jacksonville, FL 32202

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