I booked one night a couple of months in advance & got a great rate. I needed to add an additional night one week before our arrival. I called the hotel and spoke with Gail. She was very nice and booked an extra night at the same price and made sure we would not have to change rooms the second... More

I recently stayed here to visit my brother in the navy. The room and hotel overall was clean until one evening i saw a spider crawl across one of the pillows. I tried to think nothing of it until 2 days later there was another spider on the bed and one in the bathroom. We asked housekeeping to change the... More

Having stayed at this Country Inn & Suites many times before, we were disappointed this time. We were connecting up with relatives and had been assigned adjoining rooms, but when we arrived late in the afternoon, our room had not been cleaned. We were re-assigned to a room on a lower floor. Also, during our two-day stay, no matter how... More

The rooms are clean and the price is right especially. If you use a walk in coupon from one of the travel coupon books at the rest areas. My only concern is the small breakfast area. The breakfast was good and the hotel currently offers small snacks some weeknights. We stayed on a Friday night so didn't get to take... More

Best hotel in jacksonville Fl. hands down. rooms are very clean and service is great.very quite and beds are comfy.Tiki is very helpful and nice. I stay here every week on business and never have any problems. I sleep like a baby after a long days work.staff is very friendly and great .very helpful and informative about the area

Great location. Easy access to interstate, lots of places to eat at nearby.(and within walking range) Rooms are nice size with soft beds and everything you would need already in place. Even a call back from the desk clerk to make sure you room is right and it there anything else they can do for you. Internet service worked well

We came to Jacksonville to see family...didnt realize it was bike week and spring break as well, so hotel was pretty busy. We were well satisfied with the service we received from the staff, as well as the cleanliness of the hotel and the quality of the breakfast. I was almost afraid to come after reading a couple of the... More

I checked into this hotel when i realized the reservation line booked my for the wrong location. I went to the front to bring this to their attention, and I encountered the front desk representative (TIKI). She was pleasant, professional, understanding, and truly concerned about my situation. She went over and beyond to get the problem corrected, so (KUDOS) to... More

The hotel was very clean and I was received well at reception. The room was clean and very roomy. The internet was very slow and non existent so if you need internet make sure it is working when you are staying. I reserved a king room but was given 2 queens, he said it was due to the late check... More