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Red Roof Inn - Southpoint Hotel Reviews, Jacksonville

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All 132 Jacksonville hotels

Red Roof Inn - Southpoint

2.0 of 5
6969 Lenoir Ave E, Jacksonville, FL 32216
Hotel amenities
Red Roof Inn - Southpoint
19 traveller photos
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82%
Ranked #28 of 132 hotels in Jacksonville
4.0 of 5 stars 120 Reviews
Most recent review
“Great”
5 of 5 stars Reviewed 4 June 2013
BlondeTraveler2013 Pensacola
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120 reviews from our community

    Trip type
Traveller rating
    61
    36
    16
    4
    3
Date Rating
Pensacola
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“Great”
5 of 5 stars Reviewed 4 June 2013

I was in town for an interview and needed a place to stay for two nights. I chose this place for the reviews. The room was clean and quiet. I booked a Superior King Room. The bed was comfortable too. This was my first stay at the Red Roof Inn and I will be a returning customer. If you are... More

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Carrboro, North Carolina
1 review
“Thanks to Jo and your staff”
5 of 5 stars Reviewed 29 May 2013

We had booked several rooms in late march for a family celebration, GM Jo and her staff handled all of our accomodations with ease and with a personal touch to make all of feel welcome to her hotel. the staff was very professional and friendly accomodating everything from early check-ins to late check outs. Everyone was extremely satisfied with the... More

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Josephine M, General Manager at Red Roof Inn - Southpoint, responded to this review
29 May 2013

Dear Mike W, My staff and I would like to take thank you and your family for the great review. It was our pleasure to be of service and would continue to extend our hospitality when you come to visit us or any of your family members. Please do not hesitate to contact me or any of my staff on... More

New Hamburg, Onario
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Not at all what we thought...”
2 of 5 stars Reviewed 4 May 2013

Booked a room here for a night on the way down to vacation based on price and reviews. An hour after we checked in we checked out.. we even had pre-paid and knew we couldn't get our money back but just couldn't bring ourselves to stay the night. it is true they have new beds and sheets but that is... More

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Josephine M, General Manager at Red Roof Inn - Southpoint, responded to this review
5 May 2013

Thank you for taking the time to write a review. I appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again... More

Jacksonville, Florida
1 review
“Awesome Place to Stay”
5 of 5 stars Reviewed 1 May 2013

recently came to Jacksonville to search for work and came here not expecting much and was greatly surprised. We travel with a Basset Hound who was welcome here. The rooms are remodeled with wood floors, large spaces, clean lines. We have the King room which has a work station in it -- that's nice. Great water pressure and really comfortable... More

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Josephine M, General Manager at Red Roof Inn - Southpoint, responded to this review
5 May 2013

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you... More

Orlando, Florida
1 review
“Awesome Treatment! Have been here over 5 times!”
5 of 5 stars Reviewed 20 April 2013

Unfortunately this is my first time writing a review, however everythime im come to Jacksonville this is where i stay.. Kim @ the front desk is a doll, along with all the other girls & guys on there staff. There housekeeping team is so sweet and kind! This location like many other red roof's are all remodeled and nice digs.... More

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Josephine M, General Manager at Red Roof Inn - Southpoint, responded to this review
21 April 2013

Dear lisetteV, I am so happy to hear that you had enjoyed your stay at our inn and made time to write a review.. Thank your for your review. Comments like yours makes us do a better job. Kim is really a good GSR. She makes every guest comfortable and makes them feel at home and knows true hospitality. We... More

1 review
“Desk clerk”
5 of 5 stars Reviewed 18 April 2013 via mobile

Heather gave the best service iv ever gotten,She was very kind and clear.def a 5 star rating! Can't wait to vist again.Hope to see Heather! I couldn't have asked for anyone nicer:) U think I'll be back again soon she made my first true to Florida very comforting! Glad to know there's still good people around

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Josephine M, General Manager at Red Roof Inn - Southpoint, responded to this review
21 April 2013

Dear Xasthur20, Thank you for taking the time to write a fantastic review about Heather. I appreciate your comments regarding your recent stay and the service you had received. at the Jacksonville - Southpoint Red Roof. I will make sure to share your comments with the rest of our team especially to Heather.. Feedback from our guests is always welcome... More

Traverse City, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“This is the worst RRI design on the planet- get ready to hear every noise”
1 of 5 stars Reviewed 16 April 2013

Hardwood floors, thin walls, I was able to hear Dijon get scolded by his mother, splash in the bath, heard their TV program and conversation all evening- we may as well have been in the same room. So if you enjoy not sleeping, but getting to know everything about people you have never met, this is the spot for you.... More

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Josephine M, General Manager at Red Roof Inn - Southpoint, responded to this review
18 April 2013

Dear DogDocJaxBeach, Thank you for taking the time to tell us about your experience at the Jacksonville - Southpoint Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you... More

St. Petersburg, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“This is the WORST hotel I've ever staying at in Jacksonville”
1 of 5 stars Reviewed 8 April 2013

My wife and I frequent Jacksonville many times as I have contract work up here, so we use hotels quite a bit. This has to be the very worst hotel in Jacksonville I've ever stayed at and the worst hotel I've been in since my college years. The first room I went in was not the room I reserved and... More

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Josephine M, General Manager at Red Roof Inn - Southpoint, responded to this review
10 April 2013

Dear fldesign, I would like to thank you for your review. I am quite bothered that we did not know about your concern and had not corrected right it away while you were in house. The interior hotel rooms on all floors are relatively quiet. I apologize that you heard a lot of movement from the other rooms and the... More

Ballentine, South Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“So-so”
3 of 5 stars Reviewed 6 April 2013

I received an e-mail from Red Roof Inn announcing this property was recently renovated as one of their generation next properties. We decided to stay here one night. The room we stayed in did not appear to be totally renovated. The sink and tub had cracks that had been repaired. There was an old, dried washcloth from a previous guest... More

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Josephine M, General Manager at Red Roof Inn - Southpoint, responded to this review
7 April 2013

Dear Jborden, I want to apologize to you that my housekeeper had failed to double check your room. We will make sure that incident like that would not happen again. The rooms did not have the new sinks but hopefully will get it in the near future. We were glad that your pet had been happy staying with us. We... More

Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
“Excellent Stay”
5 of 5 stars Reviewed 5 April 2013

This is the model Team for a Franchise they go above and beyond to make sure your experience is a lifelong experience...the location is great to interstate access and surrounding eatery's . If all Red Roofs were as clean and people as courteous and conscientious all other hotels could just close down. I'd like to especially acknowledge Heather Watkins for... More

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn - Southpoint, responded to this review
7 April 2013

Dear Scott60805, I would like to thank you for giving us great comments about our rooms and the hospitality of my staff Heather. She is indeed an asset in the inn as she goes above and beyond her duty. She had always been cheerful and in good spirits when dealing with our guests. Comments like yours gives us all a... More

 
 
Red Roof Inn - Southpoint
Red Roof Inn - Southpoint
4.0 of 5 stars 120 reviews
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Additional Information about Red Roof Inn - Southpoint

Also Known As:
Red Roof Inn - Southpoint Hotel Jacksonville
Red Roof Inn - Southpoint Hotel
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn
Address: 6969 Lenoir Ave E, Jacksonville, FL 32216
Region: United States > Florida > Jacksonville
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Jacksonville
#7 Business Hotels in Jacksonville
Price Range: €
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn - Southpoint
6969 Lenoir Ave E
Jacksonville, FL 32216
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