I recently started working a big project with CSX (4 blocks up the river from this hotel) and the hotel offers an outstanding contractor rate. Rooms are big. Even the standard 2-queen "deluxe" room is very large with a huge bathroom and plenty of open floor space. No complaints about cleanliness at all. Rooms here are very clean. Minor complaint... More

I was here for 4 days for business. Did not use the conference facility but it looked really nice. Fantastic Fed Ex business center. Expensive but you can make copies and fax anything. You can rent a computer but it was 40cents a min. This to me seem really expensive but if you don’t carry a laptop I guess you... More

I've had to come to downtown jacksonville for the last 3 years to go to a convention, I assume that's the only reason anyone would stay in downtown Jacksonville? Downtown Detroit makes Jacksonville look good- I'll never be back. The Hyatt is THE place to stay, ask for a room with a river view. The mexican restaurant at the "landing"... More

My wife and I recently stayed here for a half business/leisure trip to Jacksonville. What was supposed to be a pleasant visit ended up becoming a catastrophe. We would NEVER recommend this hotel after our horrible experience of being mistreated. We left extremely disappointed with hotel management and will never return. Do NOT go. Pre-trip: My wife and I are... More

We stayed one day/night at this beautiful property! We arrived just after noon, check in was smooth and swift. We got a beautiful Premier King Suite on the 17th Floor with a spectacular river view. In addition to the river, the 223 foot long yacht, the Kismet was parked directly below our room. Even in February, we had the shades... More

My Husband and I just stayed for two days, went up for the Jimmy Buffett concert, and we were skeptical to stay there after reading some of the posted reviews about the area and hotel. Well I am so glad we went. The hotel was wonderful and located with a few minute cab ride to the event (Hyatt had deal... More

Had a great stay. Lovely beds, we had breakfast and went back for a nap. The club room was nice, well stocked drinks and a really nice breakfast, bagels, lox and all the trimmings. The lobby is beautiful and shiny. The bathtub was too shallow which I have found in many hotels lately, maybe due to retrofit inserts in the... More

Had a pleasant stay at the Hyatt for an organizational meeting. Rooms were very nice, front desk staff very accommodating. Unfortunately I wasn't overwhelmed by the food, either in the restaurant or served at our large gathering banquets. More

If you are going to a Jaguars game, this is the only hotel that you should stay in! We have also stayed at the Wyndham and the Crowne Plaza and they don't compare to the Hyatt. Stay in the riverfront rooms for sure. Check in/out is super fast and even automatic machines if you prefer to check in yourself without... More