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Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint)

2.0 of 5
4940 Mustang Road, Jacksonville, FL 32216 (Formerly Masters Inn Jacksonville)
Hotel amenities
Ranked #119 of 132 hotels in Jacksonville
2.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    1
    4
    5
    9
    15
Date Rating
BHtngirl
Birmingham, Alabama
1 review
1 of 5 stars Reviewed 8 October 2011

The front desk clerk was nice, checked in late. Booked room based on photos on website- WRONG...the 1st room we were given has a huge pink stain on the sheets and what looked like toenails and hair, the trash had not been changed. The desk clerk actually asked if we wanted to change sheets or change rooms.. Next room was... More

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Grace22_11
Gatlinburg, Tennessee
1 review
1 of 5 stars Reviewed 26 September 2011

I normally do not stay at this hotel - I was visiting my parents in the city for a short stay . All the previous reviews are accurate - I will start by saying they need to take all of their linens including the towels and put a match to it and start over with new and fresh linen it... More

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Suzieq_32256
Jacksonville, Florida
2 reviews
2 helpful votes
1 of 5 stars Reviewed 26 August 2011

We stayed for one night due to the air being out in our house. The room was clostrophobic small. There was black hair in the sink that matched the black pair of socks left under the desk. The glass on the picture frame was nasty. The sheets on the bed looked worn thin. Wouldn't recommend for even a night. The... More

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georgiagranny
Douglasville, Georgia
2 reviews
1 helpful vote
4 of 5 stars Reviewed 8 June 2011

This hotel has great access to Butler Blvd. and I-95. The room was small (as expected from Microtel), but very clean. Continental breakfast selection was adequate. Great place for a quick stopover for travelers. More

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HavinFun08
Melbourne, Florida
Contributor
12 reviews
14 helpful votes
1 of 5 stars Reviewed 24 March 2011

I will start by saying we have stayed in 2 Microtel hotels, Anderson, SC and Brooksville, FL and both are CLEAN! Lovely and very comfortable beds with wonderful bedding. We went to Jacksonville for my son's bday and we took his friend along too (going to Dave & Busters). Unfortunately we checked into the Microtel at 11pm and expecting to... More

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lilmislkn
West Palm Beach, Florida
1 review
1 of 5 stars Reviewed 17 January 2011

Filthy carpets, long black hairs on blanket, stains on sheets, long black hairs on bathroom floor, stains in shower. Terrible! Would have not stayed after seeing the room if it were not so late and was only for one night. Will never stay here nor in any Microtel again. I suppose we really do "get what we pay for". More

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Ms_C1984
Savannah, Georgia
Senior Contributor
24 reviews
9 helpful votes
1 of 5 stars Reviewed 4 January 2011

Checked in for a 2 night stay and checked out within 15 minutes. I had a feeling this hotel had housekeeping issues when I drove up and the trash can outside was overflowing and the hall way carpets were filthy. The first room I was given had hair all over the bath room floor and pubic hair in the bed... More

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brianincbus
Cape Coral
2 reviews
3 helpful votes
1 of 5 stars Reviewed 9 October 2010
1
person found this review helpful

We stayed here for three days, and it was horrible. The comforter had "body hairs", and the front desk clerk said, "They're all kind of nasty" when we asked for a new comforter and new sheets. More

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Businessguyjoe
Flagler Beach, Florida
1 review
1 helpful vote
1 of 5 stars Reviewed 5 October 2010
1
person found this review helpful

The manager Mike charged me for 2 rooms even though I had canceled them and his employee told me that that it is no problem. Shady characters, do not give this guy your credit card!!!! More

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DCA123456789
Jackson, Wyoming
1 review
1 helpful vote
1 of 5 stars Reviewed 5 September 2010
1
person found this review helpful

This was quite possibly the worst hotel experience I've had in my entire life! The customer service was horrific! You could not pay me to stay in this hotel ever again. The front desk staff are 20-something year olds who are rude and short with everybody. They behave like thugs who have been recently let out of jail and are... More

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Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint) Also Known As

  • Jacksonville Microtel
  • Microtel Jacksonville
Address: 4940 Mustang Road, Jacksonville, FL 32216 (Formerly Masters Inn Jacksonville)

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Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint)
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