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Homewood Suites Philadelphia - City Ave Hotel Reviews, Philadelphia

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Homewood Suites Philadelphia - City Ave

3.0 of 5
4200 City Ave, Philadelphia, PA 19131
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Homewood Suites Philadelphia - City Ave
15 traveller photos
Ranked #11 of 84 hotels in Philadelphia
4.5 of 5 stars 178 Reviews
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178 reviews from our community

    Trip type
Traveller rating
    105
    51
    9
    8
    5
Date Rating
West Babylon, New York
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Excellent Service and a Nice Urban Hotel”
5 of 5 stars Reviewed 15 May 2013 NEW

Homewood suites in a City is a feat to pull off and this staff certainly does it well! Check in was seamless and very welcoming. It was quick, easy and very informative. Parking is a $5 extra charge and is across the street but you can come and go as many times as you might want to. The front desk... More

Was this review helpful? Yes 1
See 3 more reviews by travelingmom1374 for Philadelphia
1 review
“Homewood Suites”
5 of 5 stars Reviewed 10 May 2013

I would rate this hotel a 10 out of 10! The service staff was polite and helpful. The meals at breakfast and dinner were excellent and included with the cost of the hotel so didn't have to find a restaurant close by. The convenience was appreciated. The cleanliness of the room and hotel were superb! I definitely recommend to others!

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Review collected in partnership with Homewood Suites by Hilton

Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
14 May 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. I will surely pass them on to the entire staff. If there is anything we can do to enhance our services please let us know. We are always listening to... More

Oxford
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Lovely hotel but location an issue if using public transport”
4 of 5 stars Reviewed 9 May 2013

Walked round to this hotel from the main road and so went into the Hilton lobby first to see if that was where check-in was. It isn't, you need to carry on around the corner. However, the lobby of the Homewood Suites still seemed fairly high class. They seem to be trying hard to make guests feel special too, although... More

Was this review helpful? Yes
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
14 May 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. If there is anything we can do to enhance our services please let us know. We are always listening to our guests. Thanks again for choosing our hotel! More

Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Disgusting. I wouldn't recommend to traveling business women.”
2 of 5 stars Reviewed 8 May 2013 via mobile

Stayed here recently with coworkers for a business trip. Rude staff, not clean, smoking hotel. Luckily I was able to open the window to my room on the 4th floor. I would have preferred to checkout and go elsewhere but was stuck.

Was this review helpful? Yes
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
14 May 2013

We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. Thank... More

Philadelphia, United States
1 review
“Excellent Place to stay”
5 of 5 stars Reviewed 30 April 2013

Robert McDevitt and his staff are an absolutely fantastic asset to the Hilton Brand. They continue to make everyday just like a first impression. Have any issues and it is promptly taken care of. Excellent place to stay.

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
14 May 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. I will surely pass them on to the entire stay. If there is anything we can do to enhance our services please let us know. We are always listening to... More

Southern NH
Top Contributor
200 reviews 200 reviews
88 hotel reviews
Reviews in 78 cities Reviews in 78 cities
155 helpful votes 155 helpful votes
“Typical Homewood but front desk Staff made it special”
4 of 5 stars Reviewed 28 April 2013

We were there with our two boys for our first trip to Philly. We were doing the tourist/History/Educational vacation this year. Room was clean, breakfast was good, evening managers reception was Homewood Suites typical but it was the front desk that made the stay here special. (unfortunately I can not remember the two women's names who were great! If the... More

Was this review helpful? Yes 1
See 9 more reviews by Hawaiiantraveler66 for Philadelphia
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
14 May 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. I will surely pass them on to the front desk and the entire staff. If there is anything we can do to enhance our services please let us know. We... More

Andreas, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Cleanliness of the breakfast area and no in-room wi-fi.”
4 of 5 stars Reviewed 25 April 2013 via mobile

The room was large and clean with a full kitchen. The king bed was very comfortable. Large and soft pillows. Could live out of this room for a week. The channels on the TV took a long time to upload to the TV when you used the up and own channel selector. No in room wi-fi. In this day and... More

Was this review helpful? Yes
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
14 May 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our guests. Thanks again for choosing our hotel! More

Natick MA, United States
1 review
“perfect stay”
5 of 5 stars Reviewed 24 April 2013

Staff was friendly and helpful, the pool was fun for kids, very convenient to have dinner- chicken parm and mac and cheese, salad bar (something for everyone) at hotel while traveling solo with my 3 kids. I would definitely stay at other Homewood suites

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
14 May 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. If there is anything we can do to enhance our services please let us know. We are always listening to our guests. Thanks again for choosing our hotel! More

A TripAdvisor Member
“Family of 4 says excellent hotel.”
5 of 5 stars Reviewed 21 April 2013

The rooms were quiet. 2 bathrooms was a real treat. The breakfasts were very good. The dinners were excellent. The staff was very friendly and helpful. The parking situation was not always easy. It works, but can be a bit stressful.

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
14 May 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. If there is anything we can do to enhance our services please let us know. We are always listening to our guests. Thanks again for choosing our hotel! More

Zug, Zug, Switzerland
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“A very good hotel..”
5 of 5 stars Reviewed 17 April 2013

Value for money is excellent.. The sitting room is huge and comfortable, and a nice economical kitchen. Separate spacious Bedroom is perfect, very comfortable beds, clean toilets, free wired internet in the room actually works and fast, etc.. Breakfast and Dinner, and drinks comes as a big bonus and are free. Hotel staff are all very friendly, helpful, and special... More

Was this review helpful? Yes 1
See 4 more reviews by Ronald C for Philadelphia
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
14 May 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. I will surely pass them on to Jasmine and the rest of the staff. If there is anything we can do to enhance our services please let us know. We... More

 
 
Homewood Suites Philadelphia - City Ave
Homewood Suites Philadelphia - City Ave
4.5 of 5 stars 178 reviews
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Additional Information about Homewood Suites Philadelphia - City Ave

Also Known As:
Homewood Suites Philadelphia - City Ave Hotel Philadelphia
Homewood Suites Philadelphia - City Ave Hotel
Homewood Suites Philadelphia
Homewood Philadelphia
Philadelphia Homewood Suites
Philadelphia Homewood
Address: 4200 City Ave, Philadelphia, PA 19131
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Business Centre Fitness Centre Free Breakfast Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotels in Philadelphia
#5 Family Hotels in Philadelphia
#8 Business Hotels in Philadelphia
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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Homewood Suites Philadelphia - City Ave
4200 City Ave
Philadelphia, PA 19131
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