The Sonesta Hotel was a disappointment. Inflated prices for everything from the bland food to the 'high speed' internet, to the mediocre rooms. The doormen seem to enjoy watching you struggle through the doors and their customer service is a joke. Due to the nature of my work I stay in many hotels but i've never felt compelled to write... More

We stayed here on the middle leg of our US visit, and as we were staying in small apartments for the other stays, this was to be a welcome break and chance to relax. The hotel is in a great location, around 10 minutes from 30th Street station, and situated on Market street which acts as Philly's 'main street'. Once... More

We stayed at the Sonesta because it was the race hotel for the Oddysey Half Marathon, which made the price very reasonable. The hotel is located in a great location; there are countless shops and restaurants all within walking distance, not to mention a few historical attractions. The hotel has the typical feel of an older, elegan city hotel. The... More

Location is excellent, we took subway from airport with luggage for $7 and were one block from hotel. Hotel staff was friendly and efficient, the concierge (Fran) was a native of Philly and quite helpful in restaurant reservations and sightseeing recommendations. Room was clean, beds comfortable. Felt safe walking to Reading Market terminal, down to the historic district, and all... More

We decided at the last minute to head to Philadelphia and booked our accommodation online. We caught the bus and made our way to the hotel on foot. It was in a great location and easy to find. The room was clean and comfortable despite the hotels age. There was access to free wi-fi which was a bonus. We also... More

We returned to this hotel, once the Crowne Plaza and now the Sonesta, located in Center City, Philadelphia and were pleasantly surprised. It is the "race hotel" for the ODDyssey Half Marathon, held in May/June each year. As race hotel, we received a great rate for a Center City hotel. Since our stay last year, the hotel has improved a... More

Our room was clean and the bed was exceptional. Even the thermostat allowed me to adjust the room temp to my own personal liking (I like it chilly!). The staff, and we encountered several, were all very professional, informed and gracious (more is better than never being able to find anyone to help you). We arrived well before checkin time... More

Location is very convenient to a lot of what Philadelphia has to offer- walk to Reading Terminal Market, Liberty Bell and Independence Hall, City Hall and much more. Staff was very efficient with a large group checking in all at once- EMS Memorial Bike Ride- helpful with directions, valet was speedy, restaurant (Elephant and Castle) was fabulous. Room was clean,... More

My wife and I thoroughly enjoyed our recent stay @ the Sonesta Hotel. The staff who greeted us couldn't have been more helpful from the parking attendant to front desk at check in and wait staff in restaurant for breakfast (Elephant and Castle). We were fortunate to stay on the Executive Level. The rooms seemed like they may have been... More