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All 84 Philadelphia hotels

Hilton Philadelphia Airport

3.5 of 5
4509 Island Avenue, Philadelphia, PA 19153
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Hilton Philadelphia Airport
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53%
Ranked #49 of 84 hotels in Philadelphia
Most recent review
4 of 5 stars Reviewed 18 June 2013
Tamara46 San Diego, CA
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388 reviews from our community

Traveller rating
    74
    119
    92
    56
    47
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Families
49
 
Couples
70
 
Solo
54
 
Business
177
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
San Diego, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 18 June 2013 NEW

When I come to Philly on business, I usually spend my last night near the airport and catch an early flight to the West Coast in the morning. I've stayed at a number of less-than-deluxe locations in the area, but this Hilton was the best, by far. At any airport property, you're likely to find the place has had heavy... More

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Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 June 2013 NEW

This is another regular hotel in which I've had multiple stays at for business and i recommend this hotel for both family and business travelers. This hotel provides decent service and the rooms are clean, but the property is older and needs an renovation on the hotel room side and in both the dinner and breakfast restaurants. - The rooms... More

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Ballwin, Missouri
Top Contributor
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33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 11 June 2013

Convenient to the Philadelphia airport, this location was great for fly-in meeting attendees. All of the staff from shuttle drivers to check in and event planning were very friendly and helpful. It's obvious that good service is something stressed by the management. The bedrooms were clean and comfortable, and despite appearance updates, you can easily tell this is an older... More

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Denver, CO
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 June 2013

This hotel could use a remodel, or just be torn down. The rooms are aged and disgusting. Stained and ripped carpet in my room. Would not recommend this hotel. Does not live up to the Hilton brand that I have been used to staying at.

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Lillestrom, Norway
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 10 June 2013

Was supposed to stay here two nights on business in Philly. We arrived by train, so no experience of shuttle. We were warmly welcomed by the staff. Both by the door and at check-in. Nice humor and good spirit. It all started off so well. The same good spirit was experienced from the staff in the restaurant/bar. I don't often... More

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J Mark W, General Manager at Hilton Philadelphia Airport, responded to this review
11 June 2013

Dear Fnate F, First of all, thank you for staying with us on your recent trip to Philadelphia. But, also let me apologize for not meeting your expectations. As you stated, our staff provides outstanding service, but our hotel is indeed a little tired and in need of refurbishment. I will tell you that the hotel is certainly not dirty,... More

ABINGDON, United States
1 review
5 of 5 stars Reviewed 9 June 2013

Going out of town for training is almost always unpleasant. The two-day training which I completed at this hotel, however, was both pleasant and easy. The sleeping room accommodations as well as the meeting room, where the training was held, were both excellent, leading to a very pleasant training experience.

Review collected in partnership with Hilton Hotels & Resorts

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J Mark W, General Manager at Hilton Philadelphia Airport, responded to this review
11 June 2013

Dear James B, Thank you for sharing your recent experience from your stay here with us at the Hilton Philadelphia Airport - we sincerely appreciate you choosing to stay with us. I make it a point to read all commments and reviews regarding our hotel in order to keep our staff constantly focused on improving our facilities and customer service.... More

northern california
Top Contributor
71 reviews 71 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 8 June 2013

I don't usually stay at the Hilton, but saw an attractive price on AAA while reserving a rental car, so I decided to check it out. I started to reserve a no smoking room (no smoking was listed clearly among the room's amenities), but when I went to complete the reservation, I had to select no smoking again and wording... More

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See 10 more reviews by profegringo for Philadelphia
J Mark W, General Manager at Hilton Philadelphia Airport, responded to this review
11 June 2013

Dear profegringo, Let me start by thanking you for giving us the opportunity to meet your needs during your recent trip - but I also would like to apologize for not meeting yuor expectations. I can tell you that our staff strives to provide warm, friendly customer service to each and every one of our guests. I am sorry that... More

Tuscaloosa, Alabama
1 review
5 of 5 stars Reviewed 6 June 2013

Probably the nicest staff of any hotel I have stayed in. They were exceptionally nice and available for anything we needed. The room was very nice, comfortable, and exceptionally clean. We got a great night's sleep and were very pleased that we could get a shuttle to the airport at 4:40 am.

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J Mark W, General Manager at Hilton Philadelphia Airport, responded to this review
11 June 2013

Dear Susan M, Thank you very much for choosing to stay with us here at the Hilton Philadelphia Airport - we sincerely appreciate you staying with us!!! I am so glad to hear that you enjoyed your stay. Our staff strives to provide outstanding service and exceed our guests' expectations. From your glowing review, it sounds like we reached our... More

Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

This hotel and staff went out of their way to accommodate my needs as a handicapped traveler. We are so glad we discovered them! Nice room, good restaurant, friendly staff and an airport shuttle van that can carry a wheelchair traveler

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J Mark W, General Manager at Hilton Philadelphia Airport, responded to this review
6 June 2013

Dear GLEPIK, Thank you so much for choosing to stay with us here at the Hilton Phialdelphia Airport - and thank you for the great review!!! I make it a point to read all comments and reviews regarding our hotel in order to keep our staff always focused on improving our service and our facilities. It sounds like you had... More

Denver, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 June 2013

This is a substandard Hilton location. While the service was very good and close to the airport (cheaper than the Marriott), the rooms are completely underwhelming. My room had torn, outdated carpet, a musty smell and seemed "dirty". In general this is an older Hilton and compares poorly to other Hilton's I have stayed at. I will not stay here... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
J Mark W, General Manager at Hilton Philadelphia Airport, responded to this review
3 June 2013

Dear William P, I wanted to thank you for your response regarding your recent stay. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for "Excellence" service and want every guest to leave us "Extremely Satisfied"!! The best way to... More

 
 
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Additional Information about Hilton Philadelphia Airport

Also Known As:
Hilton Philadelphia Airport Hotel
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Hilton Hotel Philadelphia
Hilton Philadelphia
Philadelphia Hilton
Address: 4509 Island Avenue, Philadelphia, PA 19153
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 84 hotels in Philadelphia
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; complimentary wireless high-speed internet in the guest rooms and lobby, and free parking for guests. The Hilton also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 
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