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Four Seasons Hotel Philadelphia

5.0 of 5
1 Logan Square, Philadelphia, PA 19103 (City Center West)
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Four Seasons Hotel Philadelphia
Ranked #12 of 84 hotels in Philadelphia
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628 reviews from our community

Traveller rating
    359
    163
    72
    19
    15
See reviews for
Families
162
 
Couples
163
 
Solo
35
 
Business
165
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Medford, New Jersey
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

We held a private dinner for our daughters college graduation at the Four Seasons. From assistance with every detail, to the room decor, the servers and staff, these people are impeccable! There is nothing like the Four Seasons!!!

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Richmond, Virginia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 14 May 2013 NEW

There were 5 couples in our group. This hotel is no better than a nice Marriott or Hyatt yet it cost $500/night. The bathrooms were the size of a Holiday Inn. The one suite that was used had a nice living room but the bedroom closest AND the bathroom were in the living room(not in the bedrooom). Very strange. As... More

Was this review helpful? Yes 1
Michael N, Hotel Manager at Four Seasons Hotel Philadelphia, responded to this review
15 May 2013

Dear Virginiatraveler777, Thank you for your comments and we appreciate the feedback! My apologies for not meeting your expectations. I'd like to discuss this further on the phone if possible and ask that you email me a number and time to speak with you. We do care about our guests experience and we value your input. I look forward to... More

New York City, New York
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 13 May 2013 NEW

I usually always stay at the ritz when visiting Philadelphia so I was very sad to see that it was sold out the weekend of my husband and my 5 year college graduation. Not thinking that it should be that big of a deal I booked the four seasons hotel instead this time. Never again. I felt like I was... More

Was this review helpful? Yes 1
Michael N, Hotel Manager at Four Seasons Hotel Philadelphia, responded to this review
15 May 2013

Dear luxurylover86, Thank you for staying with us and providing us with some valuable insights. I'm sorry to hear that you were disappointed with your stay. We pride ourselves on providing the best product and service and I'm sorry that we fell short in doing so. I'd like to discuss this further with you if possible and ask you to... More

New York City, New York
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 11 May 2013

we went there for the 25th anniversary of graduation from U of P for my husband. we are now back for his 50th anniversary. Unchanged,elegant with a beautiful view on Logan Circle, within walking distance of the Barnes museum. the outside is modern looking but the rooms are not. they are lovely what you would expect from the Four Seasons... More

Was this review helpful? Yes 1
See 2 more reviews by lauremm m for Philadelphia
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

The location is excellent....across from a park, tour buses right across the street and a beautiful fountain. Spa is nice, good massage and nice pool. Room is okay, but do not like big screen television and too modern looking for my taste, but very clean. Would stay here again, but on my next trip will check out another more intimate... More

Was this review helpful? Yes 1
Santa Monica, California, United States
1 review
4 of 5 stars Reviewed 8 May 2013

There is always room for improvement at any hotel. So yes some things more maintenance. But the service is very good. The Fountain Restaurant was exceptional. The location is great, ran up the "Rocky" steps...Getting Stronger. Ate my first Philly Cheese Steak with out the wiz, but with provolone; very good. Went to Marimoto for dinner, excellent. Wish I had... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

We traveled with our 2 grandkids, 1 was diabetic. We put her insulin in the room refrigerator and staff noticed it and wrote a personal note, explaining that if this was not ours, they would have it removed immediately. We were very impressed by this. Well done. Also, the other child has a peanut allergy, and upon explaining this to... More

Was this review helpful? Yes 1
See 3 more reviews by John L for Philadelphia
NYC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

Great Service. Great front desk staff. Food is quite good and room service fast. It may be a bit worn here and there but overall the things that matter are on point. It's a great Center City location as well. Very close to all activities.

Was this review helpful? Yes 1
Kentucky
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 May 2013

This hotel group maintains an exceptional quality. It is expensive but if you are looking for a first-class experience this qualifies. Every member of the staff upbeat and attentive. The lever on our shower broke, we informed the concierge, returned in two hours, and it was repaired. The Fountain is a superb restaurant with outstanding food and service located in... More

Was this review helpful? Yes 1
See 5 more reviews by TFCJR for Philadelphia
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 May 2013

The hall ways have ripped carpet and wallpaper. For two days the hallway lights near my room flickered non stop. No one seemed to care. The room was warn and although it had all the normal four seasons items, it just seemed like the property was well passed its best. When I checked in they were using new tablets. They... More

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Additional Information about Four Seasons Hotel Philadelphia

Also Known As:
4 Seasons Hotel Philadelphia
Four Seasons Philadelphia
Philadelphia Four Seasons
Address: 1 Logan Square, Philadelphia, PA 19103
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotels in Philadelphia
#10 Business Hotels in Philadelphia
#11 Family Hotels in Philadelphia
#11 Romantic Hotels in Philadelphia
Price Range: €€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
A deluxe property with wonderful views of Philadelphia. ... more   less 
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