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Shilo Inn Suites Mammoth Lakes Hotel Reviews, Mammoth Lakes

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All 31 Mammoth Lakes hotels

Shilo Inn Suites Mammoth Lakes

2.5 of 5
2963 Main St, Mammoth Lakes, CA 93546-2179
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Shilo Inn Suites Mammoth Lakes
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56%
Ranked #15 of 31 hotels in Mammoth Lakes
3.5 of 5 stars 140 Reviews
30 traveller photos
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140 reviews from our community

Traveller rating
    36
    37
    30
    23
    14
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Families
38
 
Couples
45
 
Solo
5
 
Business
6
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
south staffs
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
“Large rooms”
4 of 5 stars Reviewed 24 April 2013

One night stay on route to Vegas . very large rooms and clean. Pretty basic breakfast room and food ok . Quite central . Friendly staff . Eating places and shops nearby . Secure free parking.Would stay again.

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
29 April 2013

Dear joebloggsSouthStaffs, Thank you for your positive review of our Shilo Inn, Mammoth Lakes. We are delighted you stay was enjoyable. We will be sure the staff is commended for their great customer service. We look forward to your return to any one of our Shilo locations. Sincerely, Sydney Brayton General Manager More

Thousand Oaks, CA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Great Option”
4 of 5 stars Reviewed 23 January 2013 via mobile

I was pleasently surprised. The room was extremely clean and very large. I'm not a big breakfast eater but they had plenty of choices - even freshly made waffles. Only negative was the outdated furniture and TV. We aren't TV watchers but this may be a negative for some people. I would definately stay here again.

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
25 January 2013

Dear lah0718, Thank you for telling us about your stay at Shilo Inns Mammoth Lakes. We are very proud of our staff and their attention to the details. We are glad to hear that the room was clean. Many guests have commented on the ‘roominess’ of their rooms as well. We are in the process of upgrading and many of... More

San Francisco
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Great for a brief Mammoth stay!”
4 of 5 stars Reviewed 19 January 2013

Stayed one night while passing through. Rooms are large, clean, and have new mattresses. There is a nice pool and covered parking. Continental breakfast is included. Right on the main road into town. Good value. Would stay here again!

Was this review helpful? Yes 1
See 2 more reviews by MandB31 for Mammoth Lakes
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
22 January 2013

Dear MandB31, Thank you for adding your review to Trip Advisor. We are glad you enjoyed your stay with us at the Shilo Inn Mammoth Lakes. We know there are many choices one can make when it comes to Lodging and we just want you to know that we appreciate your choice to stay with us. We hope to see... More

ventura
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Clean and friendly”
5 of 5 stars Reviewed 13 January 2013

I love this place! The rooms are tidy and have every amenity you need. The place is older but well maintained and the staff is friendly. Breakfast items provided are healthy, which is perfect for a day on the slopes. I will definitely stay here again.

Was this review helpful? Yes 2
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
14 January 2013

Dear local73, Thank you so much for the kind review. I will be sure to share your great comments with the staff. We all certainly hope you had a memorable trip to Mammoth Lakes and hope to see you at the Shilo Inn again very soon! Sydney Brayton General Manager More

Huntington Beach, California
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
“Nice but worn out, low quality facility”
3 of 5 stars Reviewed 21 October 2012

It seems like this facility was put together by handymen. Where ever we looked there were signs of shoddy workmanship and low quality materials being used. The wooden moldings around the elevator door frame were totally misaligned. The bathroom door in our room was so flimsy that somebody was able to poke hole in it. The faucet handle with the... More

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
23 October 2012

Dear Klausmac, Thank you for your candid review of our hotel. We do not want our hotel to reflect shoddy workmanship. We will address your concerns to our maintenance department. Thank you for the kind comments regarding our staff. They will be happy to know that their customer service did not go unnoticed. If you could drop a quick e-mail... More

Los Angeles, California
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“For a One Night Stay”
4 of 5 stars Reviewed 9 October 2012

Went to Mammoth Lakes for the night before we ventured out in the morning to Mono Lake and Bodie. Was a very pleasant stay. A strictly non-smoking hotel. Will get fined $300 if caught smoking. Just fine with me as I don't smoke. Not a 5-star hotel but the stay was pleasant. Courteous staff. Everything seems big at Mammoth (food... More

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
11 October 2012

Dear Sue L, Thank you for your comments and we do appreciate the nice things you said about the staff. We do apologize for the mix up on bed type but we are pleased it was resolved quickly. As smells come and go when dealing with a lot of people everyday, we are glad it wasn’t lingering. We try our... More

San Francisco Bay Area
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A Traditional Place to Stay 2.0”
4 of 5 stars Reviewed 21 September 2012

Staying at the Shilo Inn on my first visit to Mammoth Lakes 12 years ago served as an important part of my initial experience and impression of Mammoth Lakes (I love the Eastern Sierras). I've leaned towards reserving a room here on some sort of comfort and reliability level while aware of the negative reviews shared. Yes, they still use... More

Was this review helpful? Yes
See 7 more reviews by Flipflops99 for Mammoth Lakes
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
24 September 2012

Dear Flipflops99, Thanks once again for ‘airing’ your view of Shilo Inn Mammoth Lakes. We appreciate constructive criticism and we are working hard on getting all of our rooms updated. And your comment regarding the pillows and mattress pads has been forwarded to our Purchasing department. We hope you understand the steps we are taking to make the needed improvements... More

San Francisco, California
Top Contributor
59 reviews 59 reviews
36 hotel reviews
Reviews in 41 cities Reviews in 41 cities
54 helpful votes 54 helpful votes
“What a mess.”
2 of 5 stars Reviewed 10 September 2012

I chose this hotel for its "deal" on Expedia, but it wasn't worth the price. It's clean, but really out of date. It feels old, cheap and worn out. Upon my arrival, they were mopping the lobby with toxic-smelling chemicals. There was a big bleach stain on the hall carpet in front of my door. I had a view of... More

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
12 September 2012

Dear toddinparis, We at the Shilo Inn take pride in keeping our hotel clean. We are working hard to upgrade our rooms and all of the things you noted in your comments have been addressed and we appreciate your point of view. The 2nd floor, unfortunately does not have a ‘view’ because of the apartment building to the west side... More

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Top Contributor
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86 helpful votes 86 helpful votes
“Satisfactory”
3 of 5 stars Reviewed 27 August 2012

We had a room with 2 queen beds and lots of space to spread out. The rooms are quite large wtih plenty of table top space to put our bags and other paraphernalia. The decor is of the 50's built-ins, but all in decent condition. Beds were comfortable, and the room clean. We did not have a chance to use... More

Was this review helpful? Yes
See 5 more reviews by PokeyPaddler for Mammoth Lakes
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
4 September 2012

Dear PokeyPaddler, Thank you for taking the time to review the Shilo Inn in Mammoth Lakes, CA. It is nice to hear our larger rooms are appreciated by our guests. It is one of the features we are guests appreciate the most. We also thank you for acknowledging the cleanliness of the room and the convenience to all that Mammoth... More

Toronto, Canada
Top Contributor
69 reviews 69 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
48 helpful votes 48 helpful votes
“just not up to snub”
2 of 5 stars Reviewed 22 August 2012

We stayed at this hotel as our clients picked it. In my opinion there are much better options out there for the price we paid. Pros/Cons Pros: -Big rooms -Good staff Cons: -Wifi barely reached my room for cell phones. Needs to be stronger, was okay for the laptop. -Breakfast was very basic and not appetizing at all. It made... More

Was this review helpful? Yes
See 12 more reviews by Edward M for Mammoth Lakes
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
5 September 2012

Dear Edward M, Thank you for your review of the Shilo Inn Suites in Mammoth Lakes, CA. We appreciate the good review for the staff and are happy that you liked the spacious room. Since Mammoth Lakes has only one service provider for internet, we all suffer a little. We are currently updating our rooms to flatscreen tv’s (some are... More

 
 
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Shilo Inn Suites Mammoth Lakes
3.5 of 5 stars 140 reviews
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Additional Information about Shilo Inn Suites Mammoth Lakes

Also Known As:
Shilo Inn Suites Mammoth Lakes Hotel
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Mammoth Lakes
Mammoth Lakes Shilo Inn
Address: 2963 Main St, Mammoth Lakes, CA 93546-2179
Region: United States > California > Mammoth Lakes
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 31 hotels in Mammoth Lakes
Price Range: €€
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Shilo Inn Suites Mammoth Lakes
2963 Main St
Mammoth Lakes, CA 93546-2179
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