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All 31 Mammoth Lakes hotels »

Shilo Inn Suites Mammoth Lakes

2.5 of 5
2963 Main St, Mammoth Lakes, CA 93546-2179
Hotel amenities
Ranked #11 of 31 hotels in Mammoth Lakes
3.5 of 5 stars 115 Reviews
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115 reviews from our community

What travellers say about this hotel
  • Continental breakfast(5)
  • Indoor pool(3)
  • Underground parking(3)
  • Very clean(3)
Traveller rating
    33
    26
    25
    18
    13
Only show reviews for Family (34) | Couples (32) | Business (5)
Date Rating
MMAmbassador
Aliso Viejo, California
1 review
4 of 5 stars Reviewed 21 December 2011

Pool is good sized, spa is HUGE, everything open later than most other facilities. More

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Travelalot028
Chicago, Illinois
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 22 October 2011

This is another return visit. The rooms were clean and fresh. the staff was wonderful. The Hotel General Manager Bobbi was pleasant and friendly. We have told our friends. More

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Meghan M
Truckee, California, United States
1 review
1 helpful vote
5 of 5 stars Reviewed 22 October 2011
1
person found this review helpful

My family and I arrived without a reservation at midnight in October on our way back home from San Diego. Our kids (2 eleven year olds and a 6 year old were exhausted!). Bobbi, the manager, was incredibly friendly, fast and helpful. She offered extra towels and blankets without even asking. The rooms were large (much larger than Quality Inn... More

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whittisteve
Lichfield
Reviewer
4 reviews
4 helpful votes
4 of 5 stars Reviewed 20 September 2011

We stayed here as a family for 1 night whilst travelling from San Fran to Vegas. It's an ideal place to stop and the welcome was nice and friendly. The room was plenty big enough and clean. Would definitely consider again and if I was to come here in the winter - would check it our for somewhere to stay... More

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General Manager, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
28 September 2011

Dear Whittisteve, Thank you for wonderful comments about the Shilo Inn in Mammoth Lakes, California. I was very happy to hear you kind comments about the staff and our rooms. We strive to keep affordable excellence. Please do keep us in mind for your winter trip to Mammoth. Thank you again, Bobbi Sherrell General Manager More

SLIM02380
SOUTHAMPTON
Reviewer
5 reviews
1 helpful vote
1 of 5 stars Reviewed 12 September 2011

VERY Dis-Appointed . Good job i did not pay the full rate. very out dated hotel, we were in the usa for 4weeks it was not our worst but a close 2nd. IT IS A PET FRIENDLY HOTEL not sure if i got my bites from the bedding or the country walks during the day.Old bedding Old Bed Old Tv... More

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General Manager, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
13 September 2011

Dear Guest, You have my sincere apologies for your experience with our staff. It is truly not acceptable and will be addressed. I am very sorry to learn of your overall disappointing stay. I do appreciate you taking the time to pinpoint areas of improvement for us here at the Shilo Inn, Mammoth Lakes. We are always would be happy... More

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mafirst
Rohnert Park, CA
Reviewer
3 reviews
3 of 5 stars Reviewed 25 August 2011

For the price, we found Shilo Inn to be a disappointment. The fitness center was closed due to broken equipment. The swimming pool was stained and appeared a bit cloudy (though this could be due to the staining). The hot tub was only slightly warmer than the pool, also stained and not very inviting. The TV was old with limited... More

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General Manager, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
6 September 2011

I do appreciate your taking your time out to pinpoint areas of improvement for us here in Mammoth Lakes at the Shilo Inn. We strive to keep a high level of service and give all our guests a wonderful stay. My apologies regarding your disappoint with our facility. Again, thank you for your honest critique, and we do hope that... More

Gobbledyspook
London, United Kingdom
Top Contributor
98 reviews
45 helpful votes
3 of 5 stars Reviewed 24 August 2011

The 1970s TV and radio/alarm in the rooms tell you everything. Really dreary rooms really need refurbishing completely. Desk staff efficient-ish but not exactly friendly. Pool is quite nice and steam room great but sauna doesn't heat properly. Free breakfast basic but adequate, but space available to eat it just off the lobby is hopeless when there are more than... More

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Bobbi Sherrell, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
30 August 2011

Thank you for taking the time to submit a review on the Shilo Inn, Mammoth Lakes, CA. I am sorry to read of your disappointment. It is our pledge and goal to provide our guests with not only service, but comfort, cleanliness and value. I do appreciate your pinpointing areas of improvement for us here in Mammoth Lakes. We hope... More

agsmith2
San Diego, California
Senior Reviewer
7 reviews
1 helpful vote
2 of 5 stars Reviewed 19 August 2011
1
person found this review helpful

Large rooms had at least clean carpet and AC. Bedding was old as was the bed. Staff was nice. Rooms were a bit noisy and Internet signal was too weak to use. However, McD was next door and their internet worked ok. Breakfast was very shabby as there were few places to sit and as the drinks ran out they... More

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Bobbi Sherrell, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
25 August 2011

Thank you for taking the time to let us know about your stay here with us at the Shilo Inn in Mammoth Lakes. Thank you for sharing your positive comments about our friendly staff and cleanliness. It is our goal to always provide excellent service, and also uphold our high standards. I appreciate your pinpointing the areas of improvement for... More

mariusbina
california
Reviewer
3 reviews
7 helpful votes
2 of 5 stars Reviewed 9 August 2011
2
people found this review helpful

I'll give credit where it's due...the hotel was a decent rate through Hotwire compared to some of the pricing out there. The breakfast consists of waffles, bagels, coffee, milk, tea, some fruit...not bad at all. The room was relatively clean. The pool was indoor and a nice temperature. Now on to the reasons why I won't be coming back... We... More

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Bobbi Sherrell, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
16 August 2011

I appreciate you taking time to let us know how we can take steps to improve our quality here at the Shilo Inn in Mammoth Lakes. I am sorry that you did not receive what you had expected from Hotwire. I also apologize that we were not able to put you in that room type you would have preferred and... More

RobGNYC
NYC, NY
Senior Contributor
23 reviews
29 helpful votes
3 of 5 stars Reviewed 6 August 2011

Shilo Inn offers "newly refreshed" rooms at reasonable prices. We stayed here in summertime and paid $134/night (includes tax). Free breakfast included. AAA-rated two stars, and we'd say you could bump that up to 2.5 stars. The rooms were very similar in quality to Holiday Inn, Ramada, etc. Ours featured two queens beds, a wet-bar with under-counter fridge and bar... More

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Bobbi Sherrell, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review
16 August 2011

Thank you for you positive comments about our Shilo Inn here in Mammoth Lakes, California. You put thought into your comments for others to read and get a feel for the amenities we do offer here. We do offer ski lockers and the parking continues down to a second underground level accommodating approximately 70 vehicles. My apologies for the continental... More

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Shilo Inn Suites Mammoth Lakes Also Known As

  • Shilo Inn Mammoth Lakes
  • Mammoth Lakes Shilo Inn
Address: 2963 Main St, Mammoth Lakes, CA 93546-2179

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Shilo Inn Suites Mammoth Lakes
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