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Courtyard by Marriott Newport News Yorktown Hotel Reviews, Yorktown

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Courtyard by Marriott Newport News Yorktown

3.0 of 5
105 Cybernetics Way, Yorktown, VA 23693
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Courtyard by Marriott Newport News Yorktown
15 traveller photos
Ranked #1 of 8 hotels in Yorktown
4.0 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    36
    27
    5
    5
    3
Date Rating
Pordenone
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
4 helpful votes 4 helpful votes
“Awesome stay!!”
4 of 5 stars Reviewed 30 April 2013

Great location, friendly staff, big and comfortable room. The hotel wasn't too noisy during the night time but I will suggest to choose a room at the second floor. It was clean enough but I would say not the best. The price was good and internet connection very fast!!

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See 3 more reviews by Mskonalisa for Yorktown
Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
2 May 2013

Thank you for choosing the Courtyard by Marriott Yorktown, Virginia for your lodging needs. I have shared you review with our entire staff. We take great satisfaction in knowing that your needs were met and that this was a great experience for you. We look forward to serving you again in the near future. At Your Service, Tracey Spencer General... More

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Clean room, dirty bathroom floor, comfortable beds, nice shower”
4 of 5 stars Reviewed 26 April 2013 via mobile

Was visiting relatives for a birth in the family. Stayed for 3 nights. First impression was 'beautiful area, safe'. Walked in and saw the other guests congregating in the lobby and thought 'kinda trashy' based on their appearance etc. The apparent manager wasn't exactly friendly, more aloof and she came off a bit 'tattooed rough type'. Otherwise the folks running... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
27 April 2013

Thanks for taking the time to post a review about our hotel. I am sorry you had a bad impression during your recent visit with us. Please be assured that all issues you've rasied have been addressed, and appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. There's... More

Bristow
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Fantastic remodel”
5 of 5 stars Reviewed 21 April 2013

Since our last visit, they remodeled the entire hotel, and they did a marvelous job. The rooms are perfectly done; everything is as you would expect from a Courtyard. The lobby area is vastly improved, including a coffee bar, grill, and ice cream stand. They have small circular booths with private TVs--a nice touch. The lady who checked us in... More

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See 2 more reviews by LaxDadOf3 for Yorktown
Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
22 April 2013

Welcome back to our newly renovated hotel and thanks for taking the time to write a review about our hotel. We are happy that you enjoyed your stay with us. We take great satisfaction in knowing that your needs were met and that this was a great experience for you. Thank you for choosing our hotel. We look forward to... More

Lakeland, Florida
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Seemed to be a new hotel”
4 of 5 stars Reviewed 16 April 2013

Everyone was friendly but they seemed slightly disorganized and somewhat confused when answering some questions. They had the latest technology for their guests in the room and Lobby. They quoted that there was free coffee 24/7 but I never saw it. Anything that you wanted needed to be purchased at a very extremely high cost. I paid $7 for 2... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
22 April 2013

Thank you for choosing the Courtyard by Marriott for your lodging needs. We appreciate your feedback as that serves as our measuring stick of how well we are meeting our guest needs. I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how... More

New Bern, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
“Clean and Convenient”
5 of 5 stars Reviewed 8 April 2013

This hotel is a little older, but has been updated and looks very modern and clean. It is also very convenient to tons of shopping and restaurants and in, what appears to be, a nice, safe, mixed residential/commercial area. The staff was prompt and polite upon our arrival and greeted us almost every time we arrived and left the property.... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
22 April 2013

Thank you for choosing the Courtyard by Marriott for your lodging needs. We appreciate your feedback as that serves as our measuring stick on how well we are meeting our guests needs. Please except my sincere apology for the inconvenience you experience during your stay with us. Again, I want to thank you for taking the time to share your... More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Nice staff”
4 of 5 stars Reviewed 5 April 2013

The staff are very friendly and helpful. The property is nice and cozy. The housekeeping staff were very nice and they worked hard to keep the property clean. The day manager, Mr. Perry was friendly and very approachable.

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
7 April 2013

Thank you for choosing the Courtyard by Marriott Yorktown, Virginia for your lodging needs. I have shared your review with Chris and our entire staff. We take great satisfaction in knowing that your needs were met and that this was a great experience for you. We look forward to serving you again in the near future. At Your Service, Tracey... More

Germantown, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“nice, friendly, consistently good service”
5 of 5 stars Reviewed 30 March 2013

We visited the area for two days in late March, and enjoyed the amenities of the newly renovated Marriott Courtyard, including the 'standard' spacious rooms, clean and modern accommodations. Even the pillows were perfect...;) The staff was very friendly, and quick to handle any requests. The housekeeping staff and front desk went beyond the call of duty after one member... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
7 April 2013

Thank you for taking the time to provide feedback on your stay here at the Courtyard by Marriott Yorktown,Virginia. We are very happy to hear that you enjoyed your stay with us. I have shared your review with the entire staff. Our staff tries to bring personal attention into every guest interaction, and we are very pleased that you had... More

Charlotte, North Carolina
1 review
“Newport News Courtyard Marriott”
5 of 5 stars Reviewed 16 February 2013

I spend a lot of time in Marriott hotels through out the country. This was by far the best experience I have ever had in any hotel. I tend to stay from Hilton hotels because I think they're overated. At this particular hotel I was greeted promptly when I entered the lobby. Every person on the staff that I came... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
18 February 2013

Thank you for taking the time to provide feedback on your stay here at the Courtyard by Marriott Yorktown. We are glad to hear that you enjoyed your stay with us. Thanks for taking the time to come down an join us during our Manager's Reception. We take great satisfaction in knowing that your needs were met and that this... More

Hampton, Virginia
1 review
“THE MANAGER, CHRIS, AND HIS STAFF ARE AMAZING!”
5 of 5 stars Reviewed 5 February 2013

My husband and I stay at this particular hotel at least once every 8 weeks for mini staycations. The staff is always amazing, however, our last stay proved to us as to how amazing they are! Had a little trouble in which guests a few doors down decided to host a party all night long and the noise level was... More

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Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
7 February 2013

Thank you for choosing the Courtyard by Marriott Yorktown for your lodging needs and for the feedback on your recent stay with us. I have shared your review with the entire staff. We are so happy that you enjoyed your stay with us. Chris was also, very happy to learned that you had a great stay and that he play... More

Kutztown, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
“Wonderful staff and hotel”
5 of 5 stars Reviewed 28 January 2013

Since my 1st written praise for the staff at the beautiful Courtyard by Marriott Newport News Yorktown, VA, my husband & I have been guests on several more occasions. Most recently we spent an extended weekend leaving the hotel this morning. It was like leaving extended family. Again, everyone from the front desk, the Bistro and those behind the scenes... More

Was this review helpful? Yes 1
Tracey S, General Manager at Courtyard by Marriott Newport News Yorktown, responded to this review
31 January 2013

Thank you so much for staying with us. I am so happy that you enjoyed your recent stay here at the Courtyard Yorktown. I have shared your review with the entire staff. Our staff tries to bring personal attention into every guest interaction, and we are very pleased that you received that attention from our staff. Thanks again for the... More

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Additional Information about Courtyard by Marriott Newport News Yorktown

Also Known As:
Courtyard By Marriott Newport News Yorktown Hotel
Courtyard By Marriott Newport News Yorktown Hotel Yorktown
Courtyard Yorktown
Yorktown Courtyard
Yorktown Marriott
Courtyard Newport News Yorktown
Address: 105 Cybernetics Way, Yorktown, VA 23693
Phone Number:
Region: United States > Virginia > Yorktown
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Yorktown
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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Courtyard by Marriott Newport News Yorktown
105 Cybernetics Way
Yorktown, VA 23693
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