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Camino Real El Paso

3.5 of 5
101 South El Paso Street, El Paso, TX 79901
Hotel amenities
Ranked #39 of 77 hotels in El Paso
3.0 of 5 stars 149 Reviews
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149 reviews from our community

    Trip type
Traveller rating
    30
    42
    18
    30
    29
Date Rating
Largeandy
Ruidoso
Senior Contributor
25 reviews
3 helpful votes
2 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

This hotel is a great old building (formerly the Paso Del Norte in the old days), the Westin chain remodeled the place about 20 years ago and made this gem gorgeous. The Camino Real chain bought the hotel from the Westin Chain and has let the hotel deteriorate over the past 10 years. It is unfortunate because the rooms are... More

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Ismael Rodriguez, Manager at Camino Real El Paso, responded to this review
10 February 2012

We strive to provide great service to all our guests, and are currently working on updates and renovations. This will take some time and I hope you will give us another opportunity in the future. Thank you for writing this review. More

KPLTulsa
Tulsa, Oklahoma
1 review
3 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

First, the hotel was in the perfect location for us because we were going to eat dinner downtown and go to the Plaza Theatre (directly across the street) for a show Saturday Night. At check in the lady at the front desk, while very pleasant, was all alone and not very efficient. We had a minor issue with the rate... More

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Ismael Rodriguez, Manager at Camino Real El Paso, responded to this review
10 February 2012

Thank you for taking the time to review our Hotel. We have already updated some rooms and will continue to do so in the future, ask for one on your next stay with us More

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Jennifer C
Los Angeles, California, United States
1 review
2 helpful votes
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

The service was wonderful, the rooms spacious, beautiful carpeting in hallways, elegant armoire inside, soft lighting was a plus. Certainly, the bathroom remodeled in 2012, but clean and large! Beautiful historic detailing, comfortable bed and bedding! What a great view and perfect experience! More

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ekinwilliston
Minot, North Dakota
1 review
1 helpful vote
3 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

Despite reading all the reviews, I was excited about staying at the Camino Real. It used to be where the celebrities stayed when they came to town. Imagine my dismay when all the reviews were right: run down, old faded-color television, uninspired employees, poor bathrooms, lack of attention to detail. On top of all that, I was being charged $6.00/day... More

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Ricksana
El Paso, Texas
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 8 December 2011

My family and I have stayed at this hotel on numerous occasions and love it! The hotel is beautifully appointed and the service has always been friendly and courteous. The only minor issue that we have experienced is the sometimes long wait at the front desk counter. The hotel is located right in the middle of downtown El Paso, within... More

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Diane J
Las Cruces, New Mexico, United States
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 2 December 2011

Ismael J Rodriguez, the Food and Beverage Manager made sure our birthday weekend was perfect. Thank you so much for the personal attention which made our yearly stay perfect. More

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Tat3r
Texas
Senior Contributor
27 reviews
12 helpful votes
2 of 5 stars Reviewed 2 December 2011

This hotel looks great from the outside and even better from the lobby, but that is the extent of it, period. The Doom Bar inside is cool, but the rooms are atrocious. The hotel wreaks of mold & mildew from years of using evaporative cooling. I booked a huge room with an attached large living room - supposed to be... More

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Ismael Rodriguez, Manager at Camino Real El Paso, responded to this review
21 January 2012

Thank you for taking the time to write a review of the hotel. We use these to help improve our service as well as any maintenance issues we are unaware of. The cooling system we use in the hotel is refrigerated air. As far as the smell you speak of I am sorry we didn't reach your expectations, I would... More

Richard G
Scottsdale, Arizona
Reviewer
5 reviews
1 helpful vote
1 of 5 stars Reviewed 30 November 2011

So disgusted I checked out early! I booked this hotel for a last minute business trip. It seemed appealing, especially for a good price. I quickly realized that I made a huge mistake. The hallway had trash on the floor, which stayed there throughout my stay. My room smelt like a case of air freshner was dumped all over the... More

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Ismael Rodriguez, Manager at Camino Real El Paso, responded to this review
6 December 2011

Sorry your stay wasn't what you expected, we would like another chance to improve on the points where we failed please call or email me 915-258-4462 or jrrodriguez@crelpaso.com More

RNtravelSP
1 review
3 helpful votes
1 of 5 stars Reviewed 26 November 2011
3
people found this review helpful

First of all this hotel is in America so why isn't their website in english? And why does the staff speak spanish to you first instead of English? The room was very outdated, the bathroom fixtures were disgusting! The tub faucet had holes in it. More

Was this review helpful? Yes
Ismael Rodriguez, Manager at Camino Real El Paso, responded to this review
6 December 2011

We are constantly working to improve every part of the hotel from the staff to updates please email or call me we would love another opportunity to show you a better experience. 915-258-4462 or jrrodriguez@crelpaso.com More

techie6
Atlanta, GA
Senior Contributor
27 reviews
25 helpful votes
5 of 5 stars Reviewed 23 November 2011

The Camino Real is a very charming hotel. The rooms are big with great views of downtown El Paso and Juarez. Even if you aren't staying at the hotel, you should have a drink in the dome bar. It has wonderful stained glass windows and a gorgeous Tiffany (or perhaps Tiffany-style) stained glass dome. The hotel staff is friendly and... More

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Camino Real El Paso Also Known As

  • Camino Real Hotel El Paso
  • El Paso Camino Real
Address: 101 South El Paso Street, El Paso, TX 79901

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