We stayed here over three nights while visiting family in El Paso. I just had to LOL at one of the previous comments about this hotel. I grew up in El Paso and although I have not lived there in 20 years I can tell you this: this hotel is NOT located in the ghetto it’s located in a retail/restaurant/business... More

I stayed at this hotel last year while on vacation and booked a stay for this year,bad choice. The front desk people had booked me a room far inferior to last years, on checking it out and then returning to the desk I was then given a room equal to last years, with one big difference. I was bitten many... More

This is not a Ritz Carlton or 4-Seasons! What it is is: Clean, convenient, friendly staff and very low rates. I would recommend it if you plan a short stay and like a great value. More

It's good enough but you need to ask for a room at the back so you don't hear the noise of the Highway More

I've used this hotel some 15-20 times over the past ten years for business travel. I've experienced management changes and the good/bad/ugly of two-star hotels. But during the past three years I've seen a definite improvement in all areas, from customer service ("uncaring" has become "very friendly") to room condition ("shabby" has become "modest but clean") to free breakfast in... More

I needed a good clean two star hotel and i think they have one of the best ones in El Paso hands down. I have stayed in the La Quinta in El Paso and while it is ok it is a step down from this Best Western hotel. This hotel has charming interior courtyards with an oval pool in the... More

Granted this is not a 5-star hotel, but one would expect the rooms to be maintained and cleaned. Stayed 6 nights there. The sink was clogged, took me two days to get them to come fix it. The shower leaks constantly, the A/C unit is craked to the point outside air and critters get in. The door requires multiple attempts... More

It's very good specially Mrs Alejandrina and most of the staff. Just one thing, the shuttle. They do not take you to Walmart any more and if you need it to or from the airport it's kind of difficult. (even the offer on line 24 hour service) I'll keep staying there. Keep up with the good job. More

Convenient to airport but not up to many Best Westerns in which we have stayed. Staff was fine but the whole place is in need of update. More