The motel had inadequate parking. The room was just average. But, the thing that was totally unaccceptable, was, there was no hot water for a shower in the morning at 6AM. When I mentioned this to the desk clerk upon leaving she really did not seem to care. More

We stayed here in January 2011 and Feb. 2011. We spent much more at the Hotel Real Camino in El Paso and were just as comfortable!! Its near the border crossing and the casino which makes it easy. The area for shopping is outstanding! I vowed we will not stay anywhere else while in El Paso!! Management is the best... More

What a dive! $79.00 per night? Filthy, room smelled bad. I would not recommend this hotel. Not up to the standards of any other best western Ive ever stayed at. More

I use Best Western regularly on travel for work. This was by far the worst Best Western I have ever stayed at. It is a two-story, outdoor entrance motel. The continental breakfast was the worst ever (packaged honey buns, rice crispies and coffee). There were cockroaches in the room. The towels were not clean. The one redeeming quality was the... More

Not the usual standard of Best Western. We paid £40 per room per night but it didn't meet my expectations after staying at other hotels in the same price range. It was conveniently located for Sunland Park Racetrack and Casino. The rooms were clean but the hallways could do with some attention. A lick of paint and new carpets would... More

Before moving to El Paso, I made several trips to find a job, an apartment, etc. For two of my visits I stayed at the Best Western at Sunland Park. When I received my credit card bill I noticed that I had been charged for an extra room. I called several times to try to solve the problem. The person... More