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All 78 El Paso hotels

Red Roof Inn - El Paso East

2.0 of 5
11400 Chito Samaniego Drive, El Paso, TX 79936-7421
Hotel amenities
Red Roof Inn - El Paso East
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78%
Ranked #19 of 78 hotels in El Paso
Most recent review
5 of 5 stars Reviewed 18 June 2013
Noah G Pensacola, Florida
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85 reviews from our community

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Traveller rating
    52
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Date Rating
Pensacola, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 June 2013 NEW

On edge of city, so quieter, safer. Room was clean, large, comfortable. Alfonso quickly switched our room after the first smelled of cigarette smoke. Beautiful sunset view of Juarez from 3rd floor. Best of all, GREAT rate! Only problem was getting to the hotel, as signage seemed lacking. Hint: take frontage road immediately after exiting I-10. I'll definitely stay here... More

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
19 June 2013

Thank you for taking your time write a review about out Hotel. We were happy to know that you found us on the edge of East El Paso, and enjoyed the view of our West Texas sunset. We offer great rates on all of our rooms. Many of our guest appreciate the quite and safe location we offer. Hope to... More

Top Contributor
348 reviews 348 reviews
48 hotel reviews
Reviews in 84 cities Reviews in 84 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW via mobile

Traveling freight expediter who has stayed here many times over the years. The staff are always friendly and professional. Room is always fresh and clean. Centrally located for just about anything you want to do. I've never had a complaint in all these years of frequented this place. I highly recommend. Awesome place at awesome rate.

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
14 June 2013

Thank you for choosing El Paso-East. We know that you have many choices in our area, and the fact that you make us yours everytime means we are doing are job. The staff appreciates your acknowledgments. We are looking forward to serving you again soon. More

Davis, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 June 2013

I am still impressed by this particular Red Roof Inn. The room was so clean and modern, and the bed and quality of rest was top notch. We stayed in hotels twice the price all through a cross-country road trip--and I have to say honestly that this hotel ranks just as high as these other hotels. For one, it was... More

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
14 June 2013

Thank you for such a wonderful review. I believe your 6 points and the Room Tip are the best we have ever had. The entire staff was so proud to know that you found everything immaculate. I hope to have you return soon and will consider the Red Roof Brand througout your future travels. More

Pasadena, California
1 review
5 of 5 stars Reviewed 13 June 2013

We were very pleasantly surprised by the quality of this room, which was very inexpensive. The bed was comfortable and the room looked like it had been renovated recently. There's free Wifi and no fee for pets. We'd definitely stay again if we're passing through El Paso.

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
14 June 2013

I read your review this morning and I wanted to let you know, that we have been recently renovated. Our staff was pleased to know that you noticed and were happy you found a great value in the quality of your room. Our beds our new too. Thank you for taking the time to let us know. We all look... More

Corpus Christi
1 review
5 of 5 stars Reviewed 7 June 2013

We are looking forward to our upcoming stay at Red Roof Inn -East in El Paso, TX. Actually we will be there July 5th. Last year we stayed there on our annual trip west to see family. The Inn is well run, and the General Manager David Polen is absolutely in tune with his customers. We're booked and delighted to... More

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
10 June 2013

We are looking forward to your return visit and are happy to know this will be your 4th or 5th visit. Thank you for your kindly words about the management and our Hotel. More

Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 May 2013 via mobile

Stayed one night while traveling. Just off the frontage road but good signage. Up to date room with wood look linoleum floors and carpet, clean. No breakfast included but the price reflects it. Good value.

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
29 May 2013

Thank you for your time in placing a review about our Inn. We were pleased to hear your compliments on our new rooms, flooring, and carpet. We hope to see you again soon. More

Nellysford
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 17 May 2013

Checked in late at night after 12 hours of driving. Room was dirty, bed cover full of stain. It was obvious the room have not been cleaned for a while... Cigarettes ashes on the floor and on the phone, triggered us to call the manager on duty, Alfonso, to inform him that someone, prior to us, was smoking in the... More

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
10 June 2013

We regret that your stay with us did not meet your expectations. Please understand that we are a 100% Smoke-Free Hotel, and smoking is not permitted in our Rooms. All guest are informed of this policy at check-in and sign before check-in. We must inforce all policies equally to the benefit of all. More

Roanoke, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 3 April 2013

Staff was great. Parking was good for my truck (expiditor) Beds comfortable, toilet loose, SMALL bathroom. floors have laminate planking to look like wood floors, very pretty but looked like it was not mopped in months, Kept our socks on....We had ground floor outdoor access to parking lot which we liked and asked for. I went out after dark to... More

Review collected in partnership with La Quinta

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
4 April 2013

The staff was very happy to know you were pleased with the service they provided. We are always pleased to know you felt safe at our location. Thank you for taking your time to posted your review about our location. I hope you will continue to use Red Roof Inn for your lodging needs in the future. More

Syracuse, NY
1 review
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 26 March 2013

So when I first walked in I thought it was great, Had just driven for 14 hours in a moving truck so I couldn't wait to sleep. The man working the desk was helpful and nice (Asked why I was traveling, which I did not like-thought that was odd), but I found that the people who were walking in at... More

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
28 March 2013

I have just read your review from your stay with us , and I want you to know that we apoloize for the condition of your room. In put from concerned guest, like you afford us the opportunity to correct these issues. We have corrected these issues. Thank you for your time and concern. I hope you will consider to... More

1 review
5 of 5 stars Reviewed 8 March 2013 via mobile

Soon as I walked in the check in staff greated me & made me feel welcomed. The young gentlmen was informative and was friendly. He showed what great customer service is all about. The prices for the room are affordable. Hotel rooms were very spacious and clean. I like the location. Had many places to choose from.... Would recommend and... More

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review
18 March 2013

Thank you so much for your time in posting your review. We appreciate knowing that you were pleased with the service and your stay with us. I hope to hear from you again. More

 
 
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Additional Information about Red Roof Inn - El Paso East

Also Known As:
Red Roof Inn - El Paso East Hotel El Paso
Red Roof Inn - El Paso East Hotel
Red Roof Inn El Paso
El Paso Red Roof Inn
Address: 11400 Chito Samaniego Drive, El Paso, TX 79936-7421
Region: United States > Texas > El Paso
Amenities:
Free Parking Pets Allowed Wheelchair access
Hotel Style:
#3 Best Value Hotels in El Paso
#22 Business Hotels in El Paso
Price Range:
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
This 100 % smoke free Red Roof Inn is conveniently located in East El Paso, and adjacent to I-10, Red Roof El Paso East is convenient to many shopping malls, the Tinsel Town movie complex, and a large variety of restaurants, all within a half mile. Also close by are Star Western Wear, University of Phoenix, Lowe’s, Home Depot, Bank of America, Chase, and Wells Fargo. El Paso International Airport is within 7 miles and you can reach Fort Bliss and the Socorro Sports Complex just off of Loop 375. The Zaragoza International Bridge for entry into Juarez, Mexico, and the Avenue of Americas International Business Park is just minutes away. Three large medical centers are conveniently located to our Inn-- Del Sol, Physicians, and Sierra Providence. Red Roof El Paso East is newly remodeled with all new rooms and is a 100% smoke free hotel with all new flat screen TV’s. We offer a variety of channels including HBO and Pay per view movies. When you check into Red Roof Inn El Paso East, check out the fantastic new amenities in our NextGen ® design rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, plush high-end bedding, new modern design flooring, comfortable new seating and a large, flat-screen TV. Experience our complimentary coffeehouse-style coffee and tea in the lobby. This location also offers a conference room, microfridges for a nominal fee, an elevator and has interior and exterior corridors. All rooms offer Free WiFi. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 
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