Friendly and hassle-free staff at the front desk. The rooms were very spacious and had a living area that is semi-blocked off from the bed. I stayed in a standard king room. The breakfast bar was amazing. Truly one of the best "complimentary breakfasts" that I've had. There is a combination of hot and cold options. It blows Holiday Inn... More

Very nice suites, modern with friendly, helpful staff. The Hotel is convenient for the Airport as well as for Mall shopping. The breakfast was excellent - not at all like a standard buffet style. The hotel is situated on the freeway (as many of the 'airport' hotels are so try to get a room at the opposite end. We were... More

We stayed there on a very busy night for the small property. Very friendly service at check-in. We appreciated their tour of the main floor. The room itself was great. Comfortable and clean. We had a very loud AC unit in our room which did not help us get the restful sleep we needed. However, it may have been an... More

Stayed here 2 nights. The area is very creepy very close to the border. Inside was clean. Staff was friendly. Room was well furnished and clean. Bathroom was clean, no tub just a shower. Bed was clean and comfortable. WiFi available and worked well. Breakfast selection was good. Several hot foods, fruits, juices, cereals, yogurts, breads. The elevators take forever... More

The check-in was excellent and I was very pleased by the front desk clerk. It is convenient to I.H. 10 but that is part of the problem also. Make sure you ask for a room away from the expressway. I did not and the noise from I.H. 10 can be bad. Fortunately for me, I was tired so it did... More

I will put this hotel at 2nd place starting from bottom of "will be back". Reason, the Elevator. So I got 5th floor room. I enter the elevator, and notice it got scratches all inside. I put my things down, and went back down. I'm taking the elevator on the right side, and it start to shake a bit as... More

Stayed for a week on business. The room was comfortable, clean, very quiet. Shampoo, conditioner, AND toothpaste waited for me in my room. Actual coffee mugs in the room rather than Styrofoam cups. Tea bags too for hot tea along w/the coffee. Asked to be moved to a room away from elevator and was quickly moved. A staff member had... More

El Paso is a pretty run down town, so of course I was hardly expecting the Four Seasons or even a fancy or upscale neighborhood. But I was hoping for a clean, safe, decent hotel in a clean, safe, decent neighborhood, and I have happily stayed in MANY HP properties in other cities in the past as a frequent business... More

we have stayed in this hotel several times as we travel that way and have found it to be very convenient, close to many restaurants with a staff that is always courteous and efficient. It is a hotel that has good value and our planning on a trip usually takes that hotel into account.