It was very good for a night's stay with my family on the way from Phoenix to Houston. Bad weather meant we cancelled our stay in Fort Stockton and Day's Inn El Paso East came through with good clean accommodations for the same day. Likes: Cozy room on 3rd. floor Excellent heat in the middle of winter Good hot breakfast... More

I wasn't expecting the Ritz Carlton when I booked this room but did think I would at least be staying at a clean establishment with decent customer service. The carpet was very soiled, the bathroom smelled like urine, the tub didn't drain and when I awoke in the morning there was two dead bed bugs in my bed. My daughter... More

Depressing depressing depressing. Lots of parking lots, lots of highway noise. Rooms on the first floor, in particular, felt a bit unsafe. Don't know if the hotel has ever had any problems, but it didn't feel that secure. It's just a Day's Inn, not a five star place, I know, but it was an uncomfortable feeling being there. More

I had just dropped my stuff in my room, was on my way to the ice machine when I met a lady just getting out of her car, and in our conversation told her why I needed the ice. Turned out she was the manager and within a few minutes I had a new room complete with frig and microwave... More

My husband and I stayed here while he is training at Ft Bliss to deploy overseas. This was his last week before he leaves and we were looking for something reasonable. This hotel was very good for just that purpose. The room was very nice and we enjoyed our stay. The rooms were cleaned every day and was cleaned very... More

Our unexpected stay began with a call to Julia who came to where we were and drove us to the hotel and checked us in,she even included treats for our "4 legged daughter". The staff then pointed out the 2 fenced in pet walk areas,the pool and where the breakfast would be served. The room was very clean as were... More

Was a bit worried after reading some of the negative comments, but I found none of the problems listed. I had immediate HOT water. The room was quite clean as was the towels and linens. Even had the complimentary soaps and shampoos. It is very close to I-10 (on frontage road) however, I did not notice the road noise inside... More

I stayed in this hotel and was very pleased with the service we requested a refrigerator and a smoking room which we got. I was not pleased that there was no hot water, we had to let it run for quite some time to get it to where we could use it. not much for water conservation. The breakfast was... More

We are drivers and our truck was in the shop. We checked into a smoking room also allowing pets. We were shocked in a very good way about the condition of the room. it didn't smell like stale ciggarette smell that we are accustomed to when checking into any smoking room. The room was spotless, carpet was clean, and had... More