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Crowne Plaza Little Rock

3.5 of 5
201 South Shackelford Road, Little Rock, AR 72211
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Ranked #6 of 56 hotels in Little Rock
4.0 of 5 stars 86 Reviews
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86 reviews from our community

    Trip type
Traveller rating
    44
    26
    8
    2
    6
Date Rating
DUpton
Aliso Viejo, Ca.
Contributor
14 reviews
46 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW

This Little Rock location was a good stay. The hotel is located next to a PF Changs which is an easy walk. Other restaurants and shops are close as well. I will stay here again when I am back in town! More

Was this review helpful? Yes
Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
9 February 2012

Dear DUpton- Thank you so much for your review of the Crowne Plaza Little Rock. We appreciate your comments and so pleased that you enjoyed the stay. Come back and see us soon. Have a great 2012! More

T V
Monticello, Arkansas
1 review
4 of 5 stars Reviewed 3 February 2012

I thoroughly enjoyed my stay for the first time in January. The room was a nice and appeared recently updated with all of the standard conveniences. It would be great to have had bath and body works products. The staff was quite cordial and I felt safe there. I wish I hadn't felt sick and could have taken advantage of... More

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Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
5 February 2012

Dear T V Thank you so much for your comments on Crowne Plaza Little Rock! We're so glad we met your expectations and you received the service you expect and deserve. So sorry you were ill....hopefully next time you can try out our restaurant! Have a great week! More

Sbro11
Fort Smith, Arkansas
1 review
4 of 5 stars Reviewed 2 February 2012

I have stayed at the hotel several times over the last several years. The service is always great, as well as the restaurant and bar. Parking is rarely a problem, and several first floor rooms have an additional outside access for those needing to enter and leave often from their room. Shopping and restaurants are very close and it is... More

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Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
5 February 2012

Dear Sbro11 Thank you so much for your comments on the Crowne Plaza Little Rock! We're so glad you enjoyed your stay and return when you are in Little Rock. Our goal is to make sure every guest has a great stay. I'm very glad we accomplished that! Have a great week. More

txprthead
little rock
Senior Reviewer
7 reviews
3 of 5 stars Reviewed 30 January 2012

The Staff was somewhat unfriendly but OK. The rooms were nice, the indoor pool was nice just too close to the bar for children. More

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Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
5 February 2012

Dear txprthead Thank you for your frank comments on Crowne Plaza Little Rock. We are glad you enjoyed your stay. I am so sorry the staff did not live up to your expectations. Normally we get very positive comments about our staff. We hope you will give us another try the next time you are in Little Rock. Feel free... More

salamandah
tn
1 review
1 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

This place was supposedly renovated 6 years ago but it seems like it must have been much longer. The staff was uncaring and unhelpful even though I explained that I was there to take care of my mother while she goes through chemo. The pool heater was broken so the main reason I had chosen this place was gone. Don't... More

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Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
19 January 2012

Dear Salamandah- I'm very sorry you had a bad experience at our hotel. Unfortunately, our pool heater required a part that took a few days to get in. I can imagine that it was disappointing if you had counted on swimming. Unfortuantely, there are some things that are out of our control. We normally get many positive comments on our... More

mrsoul
New Orleans
Senior Contributor
21 reviews
4 helpful votes
4 of 5 stars Reviewed 30 December 2011

Really was a well run hotel. Clean, good staff, excellent location. No complaints at all. More

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Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
10 January 2012

Dear Mr. Soul- Thank you so much for the review of Crowne Plaza Little Rock! We're glad you were pleased with our facility and service and we agree that our Club Floor is fantastic! We hope to see you again soon! More

Stacy B
Fort Worth, Texas
1 review
5 of 5 stars Reviewed 29 December 2011

Beautiful facility and excellent service. The staff was very friendly and hospitable, and this is just what we weary road warriors need at the end of the day. More

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Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
10 January 2012

Dear Stacy B- Thanks so much for your review of the Crowne Plaza Little Rock! We're so glad we met your expectations and hope to see you again soon! More

jennyandkarl
Piedmont, California
2 reviews
1 helpful vote
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

This is by far the best value for the money in LIttle Rock. The staff works extremely hard to make sure everything is just right. I had no trouble upgrading to the fifth floor. . . well worth the money because the breakfast and the food at happy hour saved me a lot more than what the upgrade cost, believe... More

Was this review helpful? Yes
Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
10 January 2012

Deary JennyandKarl- Thank you so much for your review of theCrowne Plaza Little Rock! We're so glad you were pleased with your stay. We are very lucky to have such a great staff and facility to serve you. Our goal is to give you the hospitality you expect and deserve. We hope you will stay with us again! More

jdwest25
Heber Springs, Arkansas
Senior Reviewer
10 reviews
3 helpful votes
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

My co-worker and I stayed at this property for a convention. It was a nice property, but could use a little updating. The room was still very nice and clean. The drinks in the bar area were a little more priced than in a typical hotel bar, but were good. They don't have a shuttle that will take you to... More

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Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
10 January 2012

Dear JDWest25- Thank you for your review of Crowne Plaza Little Rock. I'm sorry that our shuttle wasn't available to take you to the River Market. We do have a free shuttle within a 5 mile radius. There are other options for guests that I hope you will try when you return. If there's anything we can do for you,please... More

Brenda W
Tulsa, Oklahoma
Reviewer
4 reviews
5 of 5 stars Reviewed 29 December 2011

This is easy to find amid the construction of the roads nearby. People are super friendly and make you feel right at home. Rooms are nice and good value. Stay here for the best all around experience. More

Was this review helpful? Yes
Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
10 January 2012

Dear Brenda W- Thank you so much for your kind words about Crowne Plaza Little Rock! We are very lucky to have a great staff to serve you. We look forward to seeing you next time you're in Little Rock! More

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Crowne Plaza Little Rock Also Known As

  • Little Rock Crowne Plaza
Address: 201 South Shackelford Road, Little Rock, AR 72211

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