The Bentley Hotel (New York City, NY) - Hotel Reviews

Address: 500 East 62nd Street, New York City, NY 10065

Region: United States > New York > New York City > Manhattan , Midtown , Upper East Side

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Suites Wheelchair access

Hotel Style:

#124 Luxury Hotels in New York City

#254 Family Hotels in New York City

Price Range: €€€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Located on Upper East Side - Hotel features floor to ceiling windows with beautiful views of Manhattan skyline and river. ... more less

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Also Known As:: Bentley Hotel New York; Bentley Hotel; Bentley Hotel Nyc; Bentley Hotel New York City; Bentley New York City; Bentley Hotel Ny; Hotel Bentley New York

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635 reviews from our community

See which rooms travellers prefer - 167 traveller tips

Alan I

Senior Contributor

38 reviews

12 hotel reviews

Reviews in 8 cities

24 helpful votes

“With a name like Bentley, one expects a bit more”

Reviewed 17 June 2013 NEW

Given the sumptuous photographs and self-aggrandizing found on their website, the Bentley Hotel bills itself as a luxury experience, but only somewhat delivers. Touting a location that is practically in the East River is questionable at best, but a little (well, a lot) of walking is not unusual in these parts. Still, it remains a decent trek to get to... More

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Cqueiroz

Sao Paulo, SP

Reviewer

4 reviews

Reviews in 3 cities

1 helpful vote

“Not worth as many hotels in NYC”

Reviewed 15 June 2013 NEW

We stayed at the Bentley by indication of friends. Actually the only different thing it has is the nice view of Queensboro bridge. The rooms are small,the quality of the materias in the rooms is not good and I personally prefer other regions of NYC to stay. For the same price, there are many interesting options to stay.

Good Morning Cquieroz, Thank you for the recent posting on TripAdvisor, we do appreciate your feedback as it assists us in improving the level of service and product that we provide to our guests. I would like to apologize that the square footage in your guest room, did not meet your expectations. Our traditional room types range from 250 sq.... More

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KAR000

Philadelphia

1 review

“Great Experience!”

Reviewed 11 June 2013

I really enjoyed my stay at the Bentley Hotel. Although the location is somewhat far from many of the tourist areas, I found that it was very easy to find inexpensive ways to get to where I wanted to go. The room was incredible. The hotel staff was great, especially Roopesh, who made my stay exceptionally welcoming! My only recommendation... More

Was this review helpful? Yes 1

Dear Kar000, Thank you for your wonderful trip advisor feedback about your recent stay with us. I am very happy to hear that my team members went above and beyond to satisfy all your needs while enjoying you time here. We definitely appreciate your comments in regards to the breakfast. I have forwarded review to our executive team and who... More

Susan T

Oklahoma City, Oklahoma, United States

“Will return for sure”

Reviewed 10 June 2013

Stayed here during a consult at Memorial Sloan-Kettering. We chose the Bentley because of it's close proximity to the hospital. It is just a short walk of a few blocks to the hospital. The rooms are small but very nice. The elevators took forever but that is my only complaint. We appreciated the table and chairs as an extra seating... More

Dear Susan T, I am so happy to hear that you felt comfortable throughout your recent stay. I understand circumstances are not always enjoyable however I am so glad that we were able to make it easier for you along the way. Thank you for your valuable and honest feedback. I look forward to welcoming you back next time, please... More

warner50

Winston Salem, North Carolina

25 reviews

8 hotel reviews

Reviews in 16 cities

5 helpful votes

“Great staff, Great views, Average hotel”

We recently stayed at the Bentley Hotel on a long weekend trip to New York..Although the rates were very reasonable by New York standards, the hotel was just average, and needed some basic maintenance. Unless you are taking a cab everywhere the location is a little out of the way, for both walking, and the nearest subway. The front desk... More

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Dear warner50, Thank you for your valuable and honest feedback. I am very sorry that you faced some maintenance issues during your stay however it is great to hear that my team was able to assist you with the problems. I am very happy that you enjoyed the views of our property. Please contact me the next time you are... More

darnellcw

Fairfax, Virginia

“Great Service Compensates for Lack of Amenitites”

Reviewed 8 June 2013

I had a decent experience at the Bentley. The entire hotel staff did make every effort to accommodate all of my needs, including my request to remove the wine from and to restrict my ability to access the alcohol in the room. In particular, I appreciated the professionalism and friendliness of the doormen and the housekeepers. For the most part,... More

Good Morning darnellcw, Thank you so much for your recent feedback about your stay with us here at The Bentley. I was happy to hear about the efforts and execution of the associates here at the hotel. As it relates to the quantity of furniture in your guest room, we thank you for this feedback and continue to take this... More

stayaway1

Vancouver, BC

2 reviews

Reviews in 2 cities

“Bad service mediocre hotel”

Reviewed 7 June 2013

We recently stayed at the Bentley Hotel for 7 days. Hotel staff were great apart for one member of the reception team, woman with short black hair. She was horrible. It's as if she had a vendetta against us from when we walked into the door. Very unhelpful. Very rude. Not what we expected for our first hours in newyork.... More

Good Morning stayaway1, Thank you very much for your recent feedback. I am very sorry that we fell far below your expectations with one of our associates and a few other aspects of your guest room. I agree with you, that it is completely unacceptable. If you would be willing to provide your room number and the dates of your... More

CHalliwell

Manchester, United Kingdom

5 reviews

5 hotel reviews

Reviews in 4 cities

3 helpful votes

“Amazing hotel”

Reviewed 7 June 2013 via mobile

This hotel is a little out of the way but great value for money. The staff are super friendly, the hotel lobby is gorgeous and the rooms, the rooms which was a mini apartment are out of this world. Very spacious for a hotel in New York City and the worlds comfiest bed. Very clean, I would say this was... More

Dear CHalliwell, I am so glad to hear that you had a wonderful time staying with us recently. It is always very refreshing to receive such great feedback and we really appreciate it. Thank you for the great feedback that you have left for us on trip advisor. Please reach out to me directly next time your travels bring you... More

todbo

Colchester, Connecticut

Top Contributor

66 reviews

15 hotel reviews

Reviews in 27 cities

29 helpful votes

“Small, well-kept, good value”

Reviewed 5 June 2013

The Bentley impresses by its impeccable maintenance as you enter. It's clean, fresh-appearing, and bright. The staff is cheerful and eager to help. Not a glower or a smirk in the batch. Nice feeling all around. Checkin was smooth and our car vanished soundlessly into the valet parking. No in-and-out privileges detracted from the parking. In our room on the... More

See 15 more reviews by todbo for New York City

Dear todbo, Thank you very much for your kind review on tripadvisor. I am very happy to hear that my team was able to make you feel comfortable throughout your stay. I will definitely share your feedback with my staffmembers since they are very motivating and refreshing. I look forward to welcoming you next time your travels bring you to... More

thgirlnextdoor

Austin, Texas

“First time as a Tourist...”

I was pleasantly surprised by the location - it was centrally located to everything we wanted to do. The staff (for the most part) was friendly and helpful - especially the front desk crew - we LOVE SU! They were able to locate a few really great gluten-free restaurants for us to try and were helpful when we had questions... More

Dear thgirlnextdoor, Thank you for your great review on trip advisor. We definitely do appreciate your motivating and refreshing comments and I will share your valuable feedback with my team. I am so happy to hear that we were able to assist you finding some great restaurants to make your stay even more enjoyable. I look forward to welcoming you... More

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The Bentley Hotel

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