We are used to paying a lot of money for crappy hotels in NYC. On The Ave is very reasonably priced, and the rooms are great. The staff was always friendly and willing to help, which is sometimes hard to find in NYC. We would highly recommend staying here on your next trip to NYC. Looking forward to our next... More

Staff and service would definitely be a reason to return to On the Ave. From the doormen to the front desk clerks, everyone was extremely polite and helpful. They even got me into a room a couple hours earlier than check-in time. Since the weather was nice they even recommended I visit the 16th floor for a drink. I wish... More

One the Avenue is back as a fabulous hotel. I began staying here about 10 years ago when it was freshly remodeled and it was superb on all levels..........and then service and maintenance got shoddy. I'm here again for the first time in a few years, and I am happy to say that it is back up to its former... More

I would like to say a BIG THANKS to the staff of the hotel On The Ave in New York for playing a big part in making me and my girlfriends holiday very special. Customer service was EXCELLENT, atmosphere in the hotel was nice and pleasant and what ever you needed help or advice with a member of staff was... More

absolutely fantastic customer service, all staff friendly and very helpful, rooms very comfortable and kept clean to a high standard, would defiantly recommend staying here not to far in to all the hustle and bustle but in walking distance. :-) More

Stayed at this little tucked away gem a couple times, live in NY, but sometimes nice to get away from the everyday and pretend like you're visiting! Love the complimentary coffee and tea in the morning. The entire staff is always courteous, helpful and professional. I wanted to extend a huge thank you to Dennis, head of security for going... More

A quiet spot amidst the bustle of the upper west side. A great find. More

Our room was spacious and very comfortable. We didn't have a view but there are two observation decks for guests to use. The decor is chic, service professional. A neighborhood packed with restaurants, the subway one block away... what more could we want? In January the price was extremely reasonable. More

Booked a Penthouse Suite because of Photographs on this site. Photographs shows a lovely room with a beautiful view of the skyline. The depiction also stated that the bed would be kingsize. When I arrived the bed was a queen and the room looked nothing like the grand room I was expecting! Thank God I got a great deal or... More