We enjoyed our stay at Loews Regency we stayed there on our return to NYC after travelling in the Mid West for a conference and then back to NYC via Montreal, Boston and Cape Cod. Loewes was a fabulous find for us as we had spent a week at the beginning of our US visit, some five weeks prior, at... More

I agree with the most recent reviews--this hotel is not what it used to be. I stayed here for a week through the closing of the hotel on January 1, 2013. Our room had several problems including a clock which didn't light, and television that didn't regularly work. Our lounge chair was ripped up. On registration I was initially assigned... More

Stayed at the Loews Regency Hotel for a three day family reunion. Staff are very pleasant and responsive. Calls were returned quickly and, when problems emerged with the room, the response was prompt. Hotel is conveniently located on the upper east side. Hotel service prices (e.g. parking, breakfast) were very expensive, even for NYC. Consider parking elsewhere and go out... More

The hotel is closing for major renovations as of the beginning of January 2013. In the 1980's and before that time it was considered one of the finest hotels in NYC. Major corporations housed their boards of directors in their plush rooms. Their breakfast room was the scene of the original 'Power Breakfast" for top execs, lawyers, investment bankers and... More

The hotel is a little rundown right now (caulking in bathtub falling out, dinged up walls and doors), but the rooms are very clean despite that. It's in a great location and the rooms are very large for New York. They also include a microwave and a refrigerator, which is a huge asset. No coffee pot, though! Order it or... More

We went there in october and we realy enjoyed. The service was great and the rooms were fantastic, we felt like we were in a king's room. the Room was big and comfy. We liked all the option the hotel had to give us. The location is great, not to far from the center of NYC.

We have stayed at the Loews a number of times over the year. We look at it as family friendly destination in a great location. The hotel is closing in January for a year or more for a renovation. Although the hotel is not what it once was and is a little tired, we found it more than acceptable. The... More

We planned a week away in NYC at the Regency which was the first hotel my wife and I had stayed at when visiting NYC in 2004 (we have stayed in many others since). The King Premium room we had booked wasn't ready upon arrival and we were asked to return after 5pm. Over the next few days we suffered... More

I fear I must report the most egregious case of poor customer service in my entire history as a hotel guest. First, let me say that I have never posted commentary of this nature before, for any reason, and it would take an extreme offense to get me to take the time to do so. I have been a regular... More