We stayed at Pierre using Amex platinum fine hotel program, here we booked 3 nights for the cost of 2 plus amenities we did not take the upgraded room as the view we had on 39th floor was amazing overlooking central park. The staff was very nice from the doorman, to elevator operators to the front desk.
We received chocolate...
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Now a Taj hotel, the Pierre is the classiest hotel in New York City. Perfectly located. Wonderful service. Refurbished but classic.
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I stayed at this hotel for two nights at New Year's Eve 2012 being told it was outstanding but I haven't been that impressed by my room or by service. I had a room with no view at all even though it was on a high floor, the hotel is next to Central Park and I paid $500 per night....
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Dear Guest,
Thank you for sharing your feedback with us. It is very disappointing to hear that your stay at The Pierre did not meet your expectations. At The Pierre we continually strive to exceed our guests’ personal service standards, and it is important for us to know when we are not doing so.
As guest satisfaction is our priority,...
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I recently stayed at The Pierre Hotel for work. While the entrance and lobby area of the hotel are average the rooms and service are well above. My room was big by New York Standards with a king size bed, flat screen TV, work desk and large washroom (humungous walk in shower), which included some of the largest bathing towels...
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Stayed at The Pierre this New Years Eve weekend 2011. From the moment we pulled up and the doorman had our car parked till we left on Monday, we were treated like The Royal Family. Staff was beyond catering and friendly. The accommodations were were lavish and plush. The food from room service was as 5 star as the Wedding...
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The beautiful view of the Central Park from the top floors of The Pierre is breathtaking. The rooms are not very large in size but they are very comfortable. The in-room dinning staff is very helpful and makes your stay comfortable. This hotel continues the best hospitality tradition of The Taj Group of Hotels. The staff is very warm and...
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Dear Guest,
We are so happy to hear you enjoyed your stay at The Pierre! Our rooms do offer some of the best views of Central Park in the city, so we are delighted to know you enjoyed them! It is through such thoughtful support and feedback like yours that our staff continues to be inspired to provide impeccable service...
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Another wonderful stay at The Pierre. The service is exceptional. The staff is pleasant and attentive. We had a great room with a beautiful view of the Ice skating rink in Central Park. After a busy day in the city the lounge is a nice place to sit back and relax with a glass of wine. The newly remodeled rooms...
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Dear Guest,
Thank you for taking the time to highlight all of the wonderful things you enjoyed about your stay! We are glad to hear you enjoyed our personalized service and attentive staff. Our rooms have some of the finest views of Central Park in New York City, we are so glad to hear you enjoyed your view of the...
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The Caprice restaurant is inside, serves a great breakfast, good value lunch/ dinner ( steak tartare $28 as a main course) rest of the menu very good too but the hotel is ripe for a refurb. Bath tiny despite room upgrade, view poor but room service over priced, overall OK ish value for $450 a night. Generally dated. Would probably...
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Dear Guest,
Thank you so much for taking the time to share your feedback. We are truly disappointed your stay did not live up to your full expectations. The hotel has completed the $100 Million renovation in June 2009 and we have a variety of different rooms and suites with different designs available, which we are happy to show them...
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Totally took care of us.. Jose was helpful, friendly and always had a smile for us. We love staying at The Pierre when in New York.
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Dear Guest,
Thank you so much for your wonderful compliments! We are so happy to hear that you enjoyed your stay here with us at The Pierre and our wonderful staff, Jose has been making guests feel welcome at The Pierre for almost two decades!
We are always so delighted to hear when our guests plan on returning in the...
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Nothing is more magical then NYC during the Holiday Season...and a hotel to provide you with a quite refuge at the end of the day!
The Pierre is all about tradition,excellence,luxury and service above and beyond...
Even the ride up to your floor makes you feel special...elevator attendant priceless!
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Dear Guest,
Thank you for providing us with your wonderful feedback! We just received our 2012 Five Diamond Award for outstanding service; however, it is hearing remarks like this from our guests that make it all worth it!
We are so happy to hear we were able to provide you with a relaxing refuge during the bustling holiday seasons. It...
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