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All 432 New York City hotels »

The New York Helmsley

3.5 of 5
212 E 42nd St, New York City, NY 10017
Hotel amenities
Ranked #193 of 432 hotels in New York City
4.0 of 5 stars 1734 Reviews
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1,734 reviews from our community

What travellers say about this hotel
  • Grand Central(59)
  • Grand Central station(32)
  • Times Square(27)
  • Empire state building(23)
  • Very clean(19)
  • Great location(16)
  • Would definitely stay(9)
  • Front desk staff(8)
  • Room service(8)
  • High floor(7)
Traveller rating
    612
    743
    232
    89
    58
Only show reviews for Family (301) | Couples (435) | Business (147)
Date Rating
SgFm
Manchester by the Sea, MA,US
Senior Contributor
38 reviews
14 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW

As others have mentioned, this hotel is in the process of a major remodeling. As a consequence, I intentionally booked a more expensive room to be sure of receiving a newly remodeled room, and to also be on a higher floor. The room was a comfortable, corner room and the view was of downtown and to the East river. There... More

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AJWW4764
Sheffield, United Kingdom
Senior Contributor
32 reviews
19 helpful votes
3 of 5 stars Reviewed 9 February 2012 NEW

Had booked 2 King Size Bedded rooms for 2 nights. When we arrived we were told there were no king rooms available and we were put in twin bedded rooms. We asked to change for the second night, which they did, but made us change rooms without help. Manager was courteous, but it didnt help our feeling of us putting... More

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Bill n
waukesha
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 6 February 2012 NEW
1
person found this review helpful

This is a great location and the rooms are excellent. we got a rooms at the last minute and the staff and front desk were quick and very pleasant. The room is quiet and very nicely appointed. The good news is Mrs. Helmsley's dog is not really the owner so it has really not gone to the dogs!! More

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PhillyBoyz
Philadelphia
Senior Contributor
38 reviews
160 helpful votes
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Nice enough hotel, but room had leftover soap and wrappers in the dish, a fair amount of mold in the bathroom grout and staff that we're more interested in themselves and swapping stories and gossip than serving their guests. I'm hopeful that it will be a great property in the future, but it has a ways to go at the... More

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geordienorth1
Newcastle-upon-Tyne, United Kingdom
Senior Contributor
32 reviews
15 helpful votes
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Stayed here for Thanksgiving with my wife and a further party of four adults. This Hotel is in a great location on 42 st close to Grand Central, Times Square, Central Park and so on. The Hotel offers excellent accomodation, the rooms are clean and spacious, and offers excellent reataurant facilities, we ate breakfast out each morning at a small... More

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mmppwwzz
Los Angeles, CA
Senior Contributor
34 reviews
41 helpful votes
4 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

It's a bit risky to stay at a hotel undergoing a major renovation since there's always the chance you will end up in one of the old rooms. The Helsmley is a NY classic, named after developer Harry Helmsley. But, let's face it, the Helsmley name is no longer a positive, and the hotel is being rebranded as a Westin.... More

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Ukdesi
London
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

If you want a place that's value for money, in a brilliant location that's clean & friendly then look no further than The New York Helmsley. We stayed for 9 nights and found that the room and bathroom were of a good clean standard with a good selection of TV channels and wi-fi as standard. The Concierge is very knowledgeable... More

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alwaystraveling74
Chicago, Illinois
Contributor
15 reviews
7 helpful votes
2 of 5 stars Reviewed 26 January 2012
3
people found this review helpful

I just stayed at the Helmsley on business. I'm pretty loyal to Starwood, so when I checked out the SPG site, I found a really great deal for this hotel - $239. Too good to be true, and sometimes, you get what you pay for. I don't think I've ever been as disappointed in a hotel as I was with... More

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mihai123
San Francisco, California
Senior Contributor
37 reviews
66 helpful votes
1 of 5 stars Reviewed 26 January 2012
5
people found this review helpful

We were assigned to the unrenovated part of the hotel, apparently there is a part that has been renovated and those are the pictures on the hotel website. That was NOT our experience. They should shut this place down until they finish their remodeling-- the old rooms are disguisting, from the carpet to the furniture, you did not want to... More

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SeaTravelTime
Seattle, WA
Senior Reviewer
7 reviews
15 helpful votes
3 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

Stayed for 3 nights in January. Front Desk check-in took some time even though they were not busy. Rooms are dated from the late 1970's and in desperate need of renovation. Bathtub was clogged and I was standing in water each morning while I showered. Heat was out for several hours one night. TV reception was non-existent, every channel was... More

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The New York Helmsley Also Known As

  • New York Helmsley
  • The Hotel New York City
  • New York Helmsley Hotel
  • Hemsley New York
  • Helmsley Hotel New York
  • The New York City Helmsley
  • Helmsley
  • Helmsley New York
  • Helmsley Hotel
Address: 212 E 42nd St, New York City, NY 10017

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