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The Helmsley Park Lane

4.0 of 5
36 Central Park South, New York City, NY 10019-1600
Hotel amenities
The Helmsley Park Lane
Ranked #236 of 432 hotels in New York City
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1,427 reviews from our community

Traveller rating
    382
    600
    237
    120
    88
See reviews for
Families
259
 
Couples
585
 
Solo
56
 
Business
142
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
MarylinB
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

It is not a very modern or trendy hotel, it is more an old fashion hotel but in the good way. Being just in front of Central Park and having a view of the trees covered with snow was a hit for the trip. You just walk out of the hotel and you are IN, in the center of everything,... More

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See 11 more reviews by MarylinB for New York City
Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

We stayed here for a week at the end of March. The room was big with a kingsized bed, sofa, couple of chairs, a desk, sideboard and plenty of room to move about. We got a good deal with inclusive breakfast. The breakfast was self-service and consisted of varied bagels, cakes and some fresh fruit. Tea and coffee was brought... More

Was this review helpful? Yes 1
Aberdeenshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

Situated across the street from Central Park. Very convenient for shopping and visiting the hundreds of NYC sights. The bedrooms are clean and spacious. The bed and pillows are superb. Best sleep I've ever had in a hotel. Lovely and clean hotel throughout The Staff were friendly and very helpful Thoroughly enjoyed my visit.

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Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Have stayed at The Helmsley Park Lane twice, the most recent being 2009. Overall this is a great hotel and having stayed in several other New York hotels this is the best in terms of its location! Just steps away from Fifth Avenue, literally round the corner from The Plaza. We had a double park view room and what a... More

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Belper, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW

We stayed for five nights at the end of April/early May. Fantastic location and the view from our room overlooking Central Park was stunning. Unlike other reviews we found the staff polite and helpful at all times. We were delighted on returning to our room on the first night to find a cake and lovely message from the hotel as... More

Was this review helpful? Yes 1
See 3 more reviews by Hazy E for New York City
South San Francisco, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW

We tremendously enjoyed a long weekend at the Park Lane Hotel. The staff was attentive, courteous, and very helpful. The room was impeccably appointed and very clean. The complimentary continental breakfast was a lovely addition; and a fabulous option for room service if you did not want to take breakfast in the dining room. The location.... we had a 19th... More

Was this review helpful? Yes 1
reading
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

My wife and I stayed here for a 3 day visit for the 1st part of our honeymoon. The check in was very quick and easy and we were soon in the lift on the way up to the 40th floor, we went for a city view room which was just what we wanted. The view was amazing even more... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 16 May 2013

What a location – almost in Central Park Being located just over the road from the southern end of Central Park, with a second floor dining room overlooking the park, is sensational. Rooms overlooking the park are wonderful. However, the commitment, interest and caring of some of the staff was very disappointing. An exception to this was the Park Room... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 May 2013

Disappointing hotel as every surface in the room was dusty. The mirror bulbs in the bathroom had thick dust stuck to them. The bathroom was decorated in a shoddy manner and past it time. Not what was expected in a hotel so well positioned opposite Central Park. Their wish to charge for wi-fi coupled with a $15 charge for two... More

Was this review helpful? Yes 1
See 2 more reviews by S F for New York City
bergdietkon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 May 2013

we booked the Deluxe City View with 1 Queen Bed and the continental breakfast. Amerco Cruz was the person at your reception desk who told us that breakfast was not included. he treated us like kids and sent us away. asked us to come back if we can proof him that we paid for the breakfast already. after a long... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travellers say

  • Very clean(14)
  • Opposite Central(10)
  • Mini bar(5)
  • Friendly and helpful(3)
  • Internet access(3)
  • Great location(3)
  • Time square(3)
  • Subways stations(3)
  • Very nice(3)
  • Would highly recommend(3)

Additional Information about The Helmsley Park Lane

Address: 36 Central Park South, New York City, NY 10019-1600
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#66 Romantic Hotels in New York City
#118 Luxury Hotels in New York City
#235 Family Hotels in New York City
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Elegant, midtown tower hotel overlooking Central Park - Convenient to Fifth Avenue shopping and Broadway theaters. ... more   less 
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Also Known As:
The Helmsley Park Lane Hotel
The Helmsley Park Lane Hotel New York City
Helmsley Park Lane
Helmsley Park Hotel
Helmsley Park

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The Helmsley Park Lane
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