Hotel is convenient to all the things you want to see and do in NYC. There were lots of deli type places nearby where we could eat for very reasonable prices and that was great . We didn't have to bust our budget on meals. For the most part, hotel staff was helpful, but an exception occurred when I waited... More

My Family was in NYC for a graduation last weekend and were booked into the Sheraton by the graduate. It's a typical nicely renovated, large, businessmen's hotel. The problem is that they skimp on staff and nickle and dime you. Check in reminded me of Vegas took 20 minutes (not enough clerks). The wi-fi log in was problematic and I... More

We spend couple nights at this hotel with kids. It is a great, comfortable hotel, centrally located only few blocks from Times Square. The rooms are a small New York size, but manageable. The hotel is very well maintained. The staff was very courteous and helpful. The subway stop is right next to the hotel. The on-and-off double decker tourist... More

I booked 3 Clubrooms for 7 nights at the Sheraton New York hotel and I asked for the rooms to be located together as I was travelling with my 84-year-old mother who can get quite confused at times. I followed this request up by email and I was a bit disappointed when I received the standard response stating that they... More

We stayed at Sheraton,TS for 2 nights.the location is central,4 mins walk to Times Square and the price is very good around 280$.clean rooms,very friendly staff and overall a perfect hotel in a perfect location.

I read the reviews before staying at this hotel and I must say everyone has an opinion for sure. There were bad reviews and just didn't experience that. The staff was helpful and room was modern and cozy. I had a great view from the 42nd floor as well. The location is excellent and is in walking distance to a... More

After more than a 30 hour flight, we arrived at the Hotel on a rainy day and were completely exhausted. At the Front Desk we were welcome by a young girl, Stephanie Bodle. She impressed us a lot. She was very friendly, polite and professional. She also seemed like she knew her way around even though we found out that... More

We arrived in the rain but was soon warmed by the welcome in this hotel. We entered as strangers but soon felt like friends. Lissett on the reception was so warm and chatty.She asked if we were celebrating anything special my husband mentioned we were there for my 50th birthday. We soon had a free breakfast and dinner and free... More

hotel is in a very good location, close to subway lines, central park, 42nd st etc... room was ok, bit small but clean and apparently refurb recently. Hotel needs to work with security, the hotel is in a crowded area and anybody can walk up to your floor...