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Sanctuary Hotel New York Reviews, New York City

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All 433 New York City hotels

Sanctuary Hotel New York

4.0 of 5
132 West 47th Street, New York City, NY 10036 (Manhattan)
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Sanctuary Hotel New York
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Ranked #29 of 433 hotels in New York City
4.5 of 5 stars 1274 Reviews
Most recent review
“Excellent place to stay!”
5 of 5 stars Reviewed 18 June 2013
Monique T Melbourne, Australia
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1,274 reviews from our community

Traveller rating
    793
    386
    74
    17
    4
See reviews for
Families
185
 
Couples
568
 
Solo
50
 
Business
160
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
1 review
“Excellent place to stay!”
5 of 5 stars Reviewed 18 June 2013 NEW

We really enjoyed our stay at the Sanctuary Hotel. The staff were very friendly and helpful. The beds were very comfortable and the rooms were cleaned really well each day. The location was terrific and qui at night. We loved this hotel and would highly recommend it to our friends!

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Austin, Texas, United States
1 review
“Location, location, location!”
5 of 5 stars Reviewed 18 June 2013 NEW

My now fiance and I stayed at the Sanctuary for 6 days while in NYC. We were first timers to NYC and our sole purpose for the visit was to enjoy the city. My then boyfriend proposed right in the middle of Times Square, it was magical! Having a nice place to stay was definitely an added bonus and I... More

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Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Great location!”
4 of 5 stars Reviewed 18 June 2013 NEW

The hotel had a fantastic location being a minute's walk away from Times Square and there were two subway stations on either end of the street within easy access so really good for sightseeing and getting around. My parent's room was a bit small and as the window faced a brick wall felt quite dark. My room on the other... More

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See 3 more reviews by ReenBean27 for New York City
Athens, Greece
1 review
“Great staff!”
4 of 5 stars Reviewed 18 June 2013 NEW

What makes this place so special, are the people at the entrance & at the reception desk. Made us feel really welcome. Very kind, helpful, nice team - a very big thanks to Karen for being so polite & generous with time.

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London, United Kingdom
1 review
“They really do go the extra mile!”
4 of 5 stars Reviewed 17 June 2013 NEW

All the staff really do go the extra mile to meet your requests and answer your questions with patience and great suggestions. Not only that but on our recent trip, having mislaid my designer sunglasses, in desperation, I asked at the desk and lo and behold, some kind person had handed them in and the lovely staff at reception were... More

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Liverpool
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“One of the Best Hotels.”
5 of 5 stars Reviewed 15 June 2013 NEW

The Sanctuary must be one of the best hotels I have ever stayed at, The staff are all remarkably friendly I could not praise them enough, I e-mailed them before going to see if they could put a kettle in our room save us bringing one no problem it was there on arrival, The rooms where very clean and comfortable... More

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JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review
18 June 2013

Thank you for writing such a fantastic review regarding your recent visit with us. It's comments such as yours, that motivate the staff to continuously provide the very best for our guests. Our goal is to create a unique and memorable stay for all our guests and I'm delighted to know that we were able to do that for you.... More

beckenham
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Average”
3 of 5 stars Reviewed 14 June 2013 NEW via mobile

The sanctuary has a great location. The staff were great and hasitly ( and happily) moved us when we werent happy with our initial room. However, this hotel has many faults. The rooms are dark, yes but they are clean. There was no mirror in our room which was a problem for us as we were three girls trying to... More

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cary, nc
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Best Hotel!”
5 of 5 stars Reviewed 14 June 2013 NEW

I took my daughter to New York to celebrate her 8th grade graduation. I had been a few times before but this was her first trip. Two days before our trip I received an email from the concierge asking if there was anything I needed for our stay. I asked if they could leave a little treat in our room... More

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Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
“Sanctuary, New York.”
4 of 5 stars Reviewed 12 June 2013 NEW

First impression at the front of the hotel is that it looks small, but the front doors are very imposing. You step in and what a surprise, it looks so much bigger ! The decor is modern and very smart, the staff, from the reception to the doormen, were very friendly and helpful. The continental breakfast was good enough, I... More

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See 5 more reviews by GrumpyGJT for New York City
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Service!!”
5 of 5 stars Reviewed 11 June 2013

Just got back form 5 day trip in New York, and had a great time!! Check in was good, front desk staff is so friendly! Lobby is beautiful, and modern. Rooms: We had a king room, although not huge it was layed out very well and the bed was SOOOOOO comfortable! Location: Just off the center of everything, perfect for... More

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Sanctuary Hotel New York
Sanctuary Hotel New York
4.5 of 5 stars 1,274 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Times Square” (160)
  • “Great location” (10)
  • “Rooms are small” (8)
  • “Friendly and helpful” (5)
  • “Very good” (5)
  • “Would definitely stay” (3)

What travellers search

  • portland square hotel nyc
  • santuary hotel new york

Additional Information about Sanctuary Hotel New York

Address: 132 West 47th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #29 of 433 hotels in New York City
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails, Spresso Cafe serving coffee beverages, teas and French pastries including canele and financiers. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more   less 
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Sanctuary Hotel New York
132 West 47th Street
New York City, NY 10036
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