I booked this hotel in a "run of the house" website. The room I received was a tiny one. I didn't accept it. The staff was open and candid, which is unusual to a boutique hotel... in NYC... The hotel managed to give me another room the next day (the hotel seemed really packed). The room and cost are average... More

Went to NY and stayed at the Empire. Nice room but the air was barely coming out. We were out most of the day and when we came back at night, it felt cool. We roasted at night. No air. We opened the windows and because we were in the inside--no air flow. We went to the desk after two... More

Hi just back from new york we stayed at the empire hotel for our anniversay when we arrived we were given an up grade to a king size room and a bottle of champagne we thought that was really nice the hotel is lovely and very clean staff are very helpfull and if I go back to new york I... More

This was a nice hotel if you want to walk through the Park every day. It is close to Columbus circle and to metro stations. It has a nice restaurant and is adjacent to a Starbucks. However, the rooms have poor noise insulation and you can hear other residents, the street, everything. Room was a bit small as well. There... More

We recently stayed at the Empire Hotel. I had not stayed there for many years, and I was a bit apprehensive about this property. However, it has been completely refurbished, and they are continuing to work on upgrading things like the Fitness Center. We were very fortunate to be upgraded to a junior suite, and we had a very nice,... More

My best friend and I decided to spend the weekend in the city for my birthday. We have been familiar with Empire Hotel because of its rooftop. The hotel in itself is beautiful, the lobby and the rooms are impressively designed. The hotel was super clean, the room and bathroom had a very sassy flair about it and was very... More

I stayed at Empire over the weekend and was really surprised at what an amazing hotel it was. Everything from the view, decor, and great service provided by reception. Upon arriving we were greeted and our bags taken to the side while Jerry at reception helped check us in. Jerry was very welcoming and professional. He was really attentive and... More

This trip was booked for us by my partner's parents to celebrate his 30th birthday. The hotel was everything we had hoped it would be and more. We were upgraded on arrival to a junior suite as the travel agent (partner's sister) had informed the hotel that it was to celebrate a birthday, and had champagne on ice waiting in... More

I'm staying right now with my mom, who at 88 broke her hip a few months ago. We're here to see my daughter graduate from NYU, right across the street at Lincoln Center, so the location is perfect. The room is a different story. While it seems to have taken the American with Disabilities Act requirements and applied them, it... More