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Hilton Garden Inn New York - Chelsea

3.0 of 5
121 West 28th Street, New York City, NY 10001
Hotel amenities
Ranked #78 of 432 hotels in New York City
4.5 of 5 stars 672 Reviews
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672 reviews from our community

What travellers say about this hotel
  • Times Square(27)
  • Very clean(21)
  • Penn Station(18)
  • Great location(13)
  • Flower district(12)
  • Empire state building(11)
  • Friendly and helpful(11)
  • Free internet(8)
  • Business center(7)
  • Hotel room(7)
Traveller rating
    335
    269
    44
    13
    11
Only show reviews for Family (129) | Couples (178) | Business (84)
Date Rating
TVBelle
Knoxville, Tennessee
Contributor
16 reviews
18 helpful votes
5 of 5 stars Reviewed 5 February 2012 NEW
2
people found this review helpful

When staying at the nearby Hilton Fashion District I learned about the Garden Inn just 2 blocks away so I booked it for my next trip. I was very happy with the decision. The hotel is not luxurious but it is very comfortable, clean, and quiet. The location of the hotel is perfect. There are subway stops one block in... More

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SalDi83
Glendale, New York
2 reviews
1 helpful vote
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

The hotel is great. A great value and just what I have come to expect from a Hilton hotel. The rooms were neat and clean and the staff was friendly and knowledgeable. It's right near the theatre district and there were lots of great restaurants in the area. Super convenient. I would definitely stay there again and recommend it to... More

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bscrim
Denver
Contributor
17 reviews
26 helpful votes
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

can't come up with anything negative at all. Manager is visible, all the staff very friendly- desk, housekeeping, servers, cook ... breakfast s very good $16.95 and served till 10 More

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AuntJeanie
Vermont
Reviewer
4 reviews
7 helpful votes
4 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

I am a frequent traveler to NYC and have my favorite hotels, but decided to give this one a try because the price was so cheap. The king room was spacious, clean, and had nice views. Staff was friendly. We got there early and the room wasn't ready. They held our bags and we were able to use the hotel's... More

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gabbieross
Sydney
2 reviews
1 helpful vote
2 of 5 stars Reviewed 19 January 2012

Despite assurance when I booked this hotel that storing my bags for two days in the middle of a two and a half week stay would be no problem, the hotel then refused to do so. They really couldn't have cared less that this caused me a huge hassle. They provided me no assistance in finding a commerical baggage storage... More

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Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
22 January 2012

Dear Gabbieross, Thank you for filling out a review on Tripadvisor. We do not assure anyone regarding storage at our facility for a long period of time due to our limited space. Our staff is well aware to advise only to store luggage for the same day. I’m sorry if you were advised otherwise. Regarding the door left open, we... More

Howard K
Silver Spring, Maryland
Reviewer
5 reviews
8 helpful votes
5 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

Because this hotel is not on an avenue, you might easily pass it off.Take another peek.Our room on the 17th floor was delightful with two queen beds,quite spacious and definately immaculately clean, as was the bathroom.A small refrigerator and coffee making pot for those who would like to make a cup of coffee.( I walked up to the corner to... More

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Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
23 January 2012

Thank you so much for taking the time to review our hotel. I am glad you had a pleasant experience at the Hilton Garden Inn Chelsea. We are so pleased you enjoyed your stay with us and found our hotel amenities, convenient, clean, and spacious. Our employees do a great job of welcoming and taking good care of our guests... More

PeaceTraveler77
Fairfax, Virginia
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

I have stayed in this hotel several times. The staff is very courteous and helpful. The rooms are clean and comfortable. I like the fact that the subway is right on the corner and it is very easy to get cabs right in front of the hotel at any time of the day. I noticed that some reviewers have complained... More

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Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
23 January 2012

Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! You and every other guest of ours are very important to us. The entire staff works very hard to exceed the expectations of every guest. We are so pleased you enjoyed your stay with us and found our location and hotel rooms convenient... More

fun-notfinnicky
Boston
Reviewer
3 reviews
6 helpful votes
4 of 5 stars Reviewed 11 January 2012
3
people found this review helpful

An oasis: needed to park camel and refresh after forays into or from exhausting travel.This terrific small hotel allowed us wonderful value as we rushed around NY using nearby subways to get to new yorker festival readings, premieres and talks in Chelsea and midtown, went to baby shower in Brooklyn, walked on tremendous Highline to west village and back. bought... More

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Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
23 January 2012

Thank you for taking your time to review your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location and value convenient. We also agree that our location is ideal and located on a beautiful street lined with fresh flowers each day. Thank you for staying with us,... More

Anonyma-NLD
Deventer, Overijssel, Netherlands
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed 11 January 2012
3
people found this review helpful

We visited the Hilton Garden Inn on our first trip to New York and got a goor deal by booking early. Excellent choice: good size room (for 2 adults and 1 child aged 12) with good facilities. Nice and clean. Staff is very friendly and helpful. Breakfast was good too, but if you would like to have breakfast, lunch or... More

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Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
16 January 2012

Thank you for taking the time to write a nice review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our hotel clean and spacious. We also agree that our location is ideal and located on a beautiful street lined with fresh flowers each day. Our full... More

jarakus
Morristown, New Jersey
Senior Contributor
28 reviews
21 helpful votes
5 of 5 stars Reviewed 9 January 2012
3
people found this review helpful

My wife and I stayed here for the first time this past weekend and were pleasantly surprised. Affordable, Intimate, clean, well-kept, a wonderful alternative to the huge, impersonal options offered by Marriott, Hilton, et al... The hotel is in northern Chelsea, a perfect location for any midtown sightseeing, Madison Square Garden, even theatres and the rest of Manhattan with super... More

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Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
16 January 2012

Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea. Our staff does a wonderful job exceeding expectations and making sure everything is spotless. We are happy to hear our amenities and location were convenient for your many adventures. It is... More

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Hilton Garden Inn New York - Chelsea Also Known As

  • Chelsea Hilton Garden Inn
  • Hilton New York City
  • Hilton Garden Inn Chelsea
  • New York City Hilton
Address: 121 West 28th Street, New York City, NY 10001

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Hilton Garden Inn New York - Chelsea
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