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Hilton Garden Inn New York/Tribeca

3.5 of 5
39 Avenue of the Americas, New York City, NY 10013
Hotel amenities
Ranked #93 of 432 hotels in New York City
4.0 of 5 stars 359 Reviews
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359 reviews from our community

What travellers say about this hotel
  • Canal street(9)
  • Great location(7)
  • Subways stations(7)
  • Friendly and helpful(6)
  • Greenwich village(6)
  • Front desk staff(6)
  • Flat screen TV(5)
  • Little Italy(4)
  • Very nice(4)
  • Business center(4)
Traveller rating
    150
    168
    23
    10
    8
Only show reviews for Family (52) | Couples (85) | Business (45)
Date Rating
MinnesotaNellie
Minnesota
Senior Contributor
21 reviews
33 helpful votes
5 of 5 stars Reviewed 7 February 2012 NEW

I was very impressed with the Hilton Garden Inn in Tribeca... the rooms were very clean, updated and nice, with a refridgerator and microwave. Pretty lobby, free cookies in the evening and coffee in the am. Close walk to Little Italy/Chinatown and Greenwich Village and RIGHT on the A C E subway line for those that don't want to walk.... More

Was this review helpful? Yes
Gayle DiLorenzo, Manager at Hilton Garden Inn New York/Tribeca, responded to this review
9 February 2012

Thank you for taking the time to share your feedback! I am glad you enjoyed your stay! Pepolinos (the Italian place across the street) is one of our top recommendations, I'm glad your enjoyed it. Having a safe in the room is a great suggestion! Come back and visit us again! Best Regards, Gayle DiLorenzo More

Ashleigh M
Henrico, Virginia, United States
1 review
5 of 5 stars Reviewed 6 February 2012 NEW

I loved this hotel. I work at an HGI so I already knew I was going to get great service. Front Desk, Bellmen, Housekeeping were all great. I met the GM and he seems like a great guy to work for. I have already booked my next stay!!!!! More

Was this review helpful? Yes
Gayle DiLorenzo, Manager at Hilton Garden Inn New York/Tribeca, responded to this review
9 February 2012

Thanks for the great review! We look forward to welcoming you back! Best Regards, Gayle DiLorenzo More

Ventureman83
Albany, New York
Senior Contributor
33 reviews
14 helpful votes
5 of 5 stars Reviewed 2 February 2012

I stayed at this hotel with my wife while on a business trip for four days and highly recommend it to those who are looking to see a lot of the City during the day and want a comfortable place to crash at night. The hotel itself is new, meaning that everything is still super clean, and the rooms were... More

Was this review helpful? Yes
Gayle DiLorenzo, Manager at Hilton Garden Inn New York/Tribeca, responded to this review
5 February 2012

Thank you for taking the time to write this review! I am glad you found the hotel comfortable and conveniently located. There is so much to do within walking distance or a quick subway ride away! The cookies are baked fresh daily. Let us know when you are coming back and we will be sure to have some extra chocolate... More

banksidedrive
Charlotte, NC
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

The Hilton Garden Inn in Tribeca was everything we needed it to be for a girls' tourist weekend in NYC. No, it's not the glamorous Plaza, but nothing about it feels "budget." One of the great things about NYC is there are hotels at all price points and luxury levels -- we needed a good place to stay at a... More

Was this review helpful? Yes
Gayle DiLorenzo, Manager at Hilton Garden Inn New York/Tribeca, responded to this review
2 February 2012

Thank you for your great review! We are glad you enjoyed your stay. Thank you for recognizing the front desk staff. I will be sure to share your comment with them. Come back and visit us again! Best Regards, Gayle DiLorenzo More

Julienchito
Dublin, Ireland
Contributor
20 reviews
8 helpful votes
4 of 5 stars Reviewed 1 February 2012

We booked a 2 double beds room for 4 friends last week. We got a January sale and we paid $180 for a night. This is absolutely not the best hotel I've been in but I didn't pretend to get one. For the price, I cannot complain about anything. In fact, there is nothing to complain about. Nice staff, complementary... More

Was this review helpful? Yes
Gayle DiLorenzo, Manager at Hilton Garden Inn New York/Tribeca, responded to this review
2 February 2012

Thank you for sharing your feedback! It sounds like you had an enjoyable stay. You highlighted some of the features (complimentary coffee and free wifi) that make a Hilton Garden Inn stay special. We hope to welcome you back! Best Regards, Gayle DiLorenzo More

DiNeville
Syndey australia
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

Excellent hotel, good value, the rooms were good size and clean. The hotel staff were extremely helpful, even suggested a fabulous place to get pizza - Saluggis. The hotel is just far enough away from Times Square and gives you the real vibe of New York City. Minutes from Canal Street and subway station on the corner, very convenient to... More

Was this review helpful? Yes
Gayle DiLorenzo, Manager at Hilton Garden Inn New York/Tribeca, responded to this review
22 January 2012

Thank you for taking the time to share your feedback! We are happy you enjoyed your stay. Thank you for mentioning the staff, they are great with everything from navigating the neighborhood to making local restaurant suggestions! Saluggis does have great pizza! Come see us again, we look forward to welcoming you back! Best Regards, Gayle DiLorenzo More

Noodlesz
Hong Kong, China
Top Contributor
58 reviews
63 helpful votes
3 of 5 stars Reviewed 17 January 2012

Small hotel, small rooms, but furnished well. Lobby is small and cramped feeling, elevators slow. Staff was hit or miss, some nice and some not. Didn't get greeting some of the staff when you walk in or out as you must pass the front desk. No one to help with bags or anything like that. A bit disappointing for a... More

Was this review helpful? Yes
Michael Powlen, General Manager at Hilton Garden Inn New York/Tribeca, responded to this review
18 January 2012

Thank you for taking the time to review our hotel. I was disappointed that your stay was "Hit or Miss". Hospitality is what our business is built on. Guest feedback is the best way for us to improve and we will be using your comments in daily training to improve. Please feel free to contact me directly in future if... More

charleneh
Augusta, Maine
Contributor
12 reviews
7 helpful votes
5 of 5 stars Reviewed 7 January 2012

I was recently here for a business trip and based on other reviews decided to try it out. First, compared to other hotel rooms in NYC - especially midtown - I was delighted that this room had a coffee maker, microwave, AND a small refrigerator! what a delight. In addition there was free coffee downstairs in the morning and each... More

Was this review helpful? Yes
Gayle DiLorenzo, Manager at Hilton Garden Inn New York/Tribeca, responded to this review
8 January 2012

Thank you for taking the time to review our hotel! You touched on alot of the great features that make a Hilton Garden Inn room so comfortable. Thank you for the kind words about our front desk team! They really work hard to make sure all of our guests have an enjoyable stay. I will be sure to share your... More

webetravelers
San Diego, California
Reviewer
4 reviews
14 helpful votes
5 of 5 stars Reviewed 3 January 2012
3
people found this review helpful

We chose Tribeca for our hotel this time because we wanted to explore a different part of the city. Our last visit focused on midtown, which was lovely, but we knew there was SO much more to NY than that. This Hilton is fantastic. I can't stress the boutique-y feel of it, especially for a big chain like Hilton. The... More

Was this review helpful? Yes
Gayle DiLorenzo, Manager at Hilton Garden Inn New York/Tribeca, responded to this review
4 January 2012

Thank you for taking the time to write this review! I am glad that you enjoyed your stay. Our location is great. With convenient transportation we are far enough away from the hustle and bustle of midtown yet still so close. Mentioning the staff means alot! Every member of our team takes pride in providing excellent service. I will be... More

binsu16
New York
Senior Reviewer
10 reviews
3 helpful votes
2 of 5 stars Reviewed 28 December 2011

We were excited to stay over for my Birthday but were truly disappointed. The staff was horribly rude giving an attitude when asked any questions. They went out of their way to treat us like second class citizens. It's a shame it had a lot of potential. More

Was this review helpful? Yes
Gayle DiLorenzo, Manager at Hilton Garden Inn New York/Tribeca, responded to this review
14 January 2012

Thank you for taking the time to write about this experience. I truly apologize for any rudeness you may have experienced while visiting for your birthday. We take pride in providing exceptional customer service, anything less is unacceptable and is an aberration of our standard practice where the guest always comes first. We always try our hardest to provide the... More

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Hilton Garden Inn New York/Tribeca Also Known As

  • Tribeca Hilton Garden Inn
  • Hilton Garden Inn Tribeca
Address: 39 Avenue of the Americas, New York City, NY 10013

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