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Holiday Inn Express NYC - Madison Square Garden

3.0 of 5
232 West 29th Street, New York City, NY 10001-5201
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Ranked #205 of 432 hotels in New York City
4.0 of 5 stars 633 Reviews
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633 reviews from our community

What travellers say about this hotel
  • Penn Station(26)
  • Very clean(12)
  • Friendly and helpful(11)
  • Great location(10)
  • Free breakfast(10)
  • Would definitely stay(10)
  • Empire state building(7)
  • Rooms are small(6)
  • King size bed(5)
  • Quiet street(4)
Traveller rating
    189
    290
    101
    29
    24
Only show reviews for Family (125) | Couples (178) | Business (59)
Date Rating
AJT5
Indianapolis, Indiana
2 reviews
4 of 5 stars Reviewed 7 February 2012 NEW

Had a wonderful stay at the Holiday Inn Express before catching a train to Montreal. The nice ladies at the front desk upgraded us! The room was clean and comfortable and the location was wonderful! Definitely recommend! More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
8 February 2012

Hello dear traveler, Thank you for taking the time the share your recent experience at the Holiday Inn Express Madison Square Garden. We are really glad that you enjoyed your stay with us. We hope that in the near future, your time with us will be longer so you can enjoy more of our great city, the lovely ladies at... More

Lindsey T
Auburn, New York
1 review
2 of 5 stars Reviewed 6 February 2012 NEW

I booked 3 rooms for this past weekend & only had one request. Please put them on the same floor. Very simple & they did the complete opposite. Every room was on a seperate floor & I really did not appreciate the lack of effort for one little thing. Even if you are close to sold out you should try... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
7 February 2012

Hello from the Holiday Inn Express Madison Square Garden, It seems like we dropped the ball with you and your reservations, we do apologize for any inconvenience this has caused. We try to move heaven and earth in order to accommodate every request that our wonderful guest ask for, it hurts us when certain circumstances limit us to do so.... More

rwoman11
rwoman11
Senior Contributor
23 reviews
20 helpful votes
4 of 5 stars Reviewed 6 February 2012 NEW

Location: This property is on 29th street, between 7th and 8th. It is a short walk from Penn Station and I found 8th Street to be slightly less congested. Keep in mind that events at MSG can make the area very busy, especially if walking with bags. The hotel is easy walking distance to Herald Square, Times Square, MSG, etc.... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
7 February 2012

Dear reviewer, WOW! That pretty much sums up our response to your fantastic review for our Holiday Inn Express Madison Square Garden Hotel. We really appreciated the manner in which you describe every aspect that we provide to our guest…Location, Check-in, Amenities for our Priority Club Members, Free Wi-Fi, Complimentary Breakfast, the list goes on. We thank you from the... More

PJice9
Sussex
Senior Contributor
42 reviews
28 helpful votes
5 of 5 stars Reviewed 3 February 2012

A very nice stay at the HI Express at Madison Square Garden. The hotel is within a five minute walk from NY Penn Station making it perfect if you are arriving from Newark Airport (30 minutes away by train). Very well situated for exploring Manhattan. Clean rooms, nice staff, can't recommend enough. More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
7 February 2012

Dear reviewer, Thank you for your fantastic review, we are really happy that your time with us was more than pleasant. Your recommendations for future guest will be very appreciated by them. Our team loves to see awesome scores like the one you just gave us, it makes them feel very happy. We hope to see you in the near... More

Noora H
Finland
Senior Reviewer
10 reviews
3 helpful votes
4 of 5 stars Reviewed 3 February 2012

We loved the location of the hotel. Center of Midtown and close to subway but still on a little bit more quiet street. We didn´t hear much street noice in the room. We had a one king bed room. Room was big enough for two people and luggage, and the whirlp0ol at the bathroom was nice. Only we didn´t like... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
3 February 2012

Dear Trip advisor member, Thank you for taking the time from your day to review your recent visit at the Holiday Inn Express Madison Square Garden. We’re happy to see that your stay with us was a satisfactory one, we work hard to make all guests stay a pleasant one and it’s pleasing to see that you enjoyed yours. We... More

vermonter1984
Senior Reviewer
6 reviews
2 helpful votes
2 of 5 stars Reviewed 1 February 2012

This hotel is in serious need of total renovation. I is not a pleasant place to stay. Although reservations had been booked in advance and required two beds per room (six women reserved reserved three rooms), we were told that there were no two bed rooms available. A buffet breakfast is available if you can make your way through the... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
2 February 2012

Dear Reviewer, Thank you for taking the time from your day to share your experience at the Holiday Inn Express Madison Square Garden. We are sad to see that your time spent with us was not up to standards, please accept our sincerest apologies. We strive to provide dependable service, comfortable surroundings at reasonable prices, and consequently it’s unfortunate to... More

belgoamerican
munich, germany
Senior Reviewer
7 reviews
3 helpful votes
3 of 5 stars Reviewed 31 January 2012

I was surprised here since this was a business trip. The desks were too small to be able to work there. Also, the internet did not function and I had to spend more than a half an hour with the helpdesk myself just to get a connection set up, though I had no specific problems with my laptop. Telephone also... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
1 February 2012

Dear Fellow Traveler, Thank you for taking the time to review our Holiday Inn Express Madison Square Garden. We greatly appreciate any comments and feedbacks from our past guest; they tell us what we’re doing right and what we need to improve, your willingness to share them does not go unnoticed. Though we strive to provide excellent service, updated technology... More

sunray11
London, United Kingdom
Senior Reviewer
9 reviews
6 helpful votes
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

The hotel is good value for what it is - a typical tourist hotel. However it has all the amenities one would need. Its really close to subway and train stations and a stones throw from Madison Square Garden, Macy's and Empire State Building - to mention just a few of the typical tourist destinations. Breakfast is a do-it-yourself buffet... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to review our Holiday Inn Express Madison Square Garden. We love to see that your time spent with us was more than satisfying, everyone in our hotel really enjoyed reading your review. Your tips for future travelers are greatly appreciated and I’m sure they will have fun while visiting the “Big Apple”.... More

KenOntariocanada
Hawkesbury, Canada
Senior Contributor
28 reviews
30 helpful votes
4 of 5 stars Reviewed 25 January 2012

Stayed here last night Jan 24/2012. Very clean room a little on the small side. OK sized bathroom. Exactly what we needed a clean place to sleep very good location. We had room 1214 on the front side of the hotel. I was a little loud around 6 AM. A few people playing musical horns. The front desk was more... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
2 February 2012

Dear Reviewer, Thank you for taking the time from your day to write your recent experience at the Holiday Inn Express Madison Square Garden. We really enjoyed reading your review, we are happy to see that your time spent with us was more than satisfying. We believe your recommendations for future guest will be well received by them. Thank you... More

CrisTakemoto
Fernandópolis, SP, Brazil
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

I've read the reviews and the hotel was quite what we expected to be in size and quite new as we like.Breakfast pretty balanced and very practical especially during winter. Location is fabuloust to ride buses, trains and shopping. We stayed there for 7 days and it was crowdie just during weekend, but we got up early and slept very... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
2 February 2012

Dear Reviewer, Thank you for taking the time from your day to share your experience from the Holiday Inn Express Madison Square Garden. We are really excited to learn that your time spent with us was a happy one. Our most valued asset is our guest and we always want to make them feel that they are surrounded by convenience... More

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Holiday Inn Express NYC - Madison Square Garden Also Known As

  • Holiday Inn Express Nyc
  • Holiday Inn New York City
  • New York City Holiday Inn
Address: 232 West 29th Street, New York City, NY 10001-5201

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Holiday Inn Express NYC - Madison Square Garden
Show the lowest price for this hotel* (from our partners)
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