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Room Mate Grace

3.5 of 5
125 West 45th Street, New York City, NY 10036 (Manhattan)
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Room Mate Grace
Ranked #189 of 435 hotels in New York City
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1,497 reviews from our community

Traveller rating
    567
    639
    162
    79
    50
See reviews for
Families
156
 
Couples
624
 
Solo
108
 
Business
135
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
São Paulo, São Paulo, Brazil
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013 NEW

Decided on this hotel due to comments in Trip Advisor. Everything went on as expected. Check-in, check-out. No problems. We gor a room with double bunk beds. It was my wife, sister, kid son and me. Different arrangement from usual but due to novelty we liked it. Every bed has a private , but small LCD TV. But only 1... More

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Saugus, Massachusetts
1 review
4 of 5 stars Reviewed 11 May 2013

The room is very comfortable, clean and the location is great, right around the corner from Time Square, surrounded by nice restaurants, theaters and places to go. I would definitely stay there again. There is also an indoor pool, but it was closed the night I stayed there. The staff is very friendly and professional.

Was this review helpful? Yes
RoomMateHotels, General Manager at Room Mate Grace, responded to this review
15 May 2013

Dear Valued Guest, Thank you for you review on your most recent stay at the Room Mate Grace hotel. I know that are location is always key among our guests but I am extremely happy to see that you enjoyed your stay. I will make sure to extend your kind review to our front desk team. We hope to see... More

Campbell, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 4 May 2013

Organized a large family get-together here for a fun weekend. The European style is very hip! The decor in the rooms is fun and colorful. It's a great price for Manhattan, and the pool is cute - I enjoyed it. The beds are incredibly comfortable - thick mattresses on platforms. Some of the larger rooms were very cute - with... More

Was this review helpful? Yes
RoomMateHotels, General Manager at Room Mate Grace, responded to this review
15 May 2013

Dear Valued Guest, Room Mate loves to accommodate fun family weekend getaways. It was a true pleasure to see that you and your family enjoyed our lovely hotel and the amenities we have to offer. Thank you for your review and your feedback. We look forward to hosting your family sometime in the near future. Sincerely, Nelia Rodriguez General Manager... More

Salisbury
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 May 2013

We've stayed in Room Mate hotels previously (in Spain) so Room Mate Grace looked a good bet for a birthday celebration in New York. Some things were good - good size room, comfy bed, great location near Times Square and Bryant Park. Some things not so good - poor breakfast served with smell of chlorine from gimmicky in-bar swimming pool.... More

Was this review helpful? Yes 1
RoomMateHotels, General Manager at Room Mate Grace, responded to this review
15 May 2013

Dear Valued Guest, I am deeply sorry to hear that Room Mate Grace didn't live up to your expectations of your Room Mate Hotels experience. I appreciate your comments and feedback as it will help us improve many areas of our customer service. Please feel free to contact me directly, I would love to discuss your stay further. Sincerely, Nelia... More

Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 25 April 2013

This hotel is in a great location and attempts to seduce with a gimmick - an impressive suspended indoor pool and sauna area that looks like a pool/nightclub. It overwhelmes the hotel's common parts and is great if you are 20 something in NY for a dirty weekend. The chlorine smell (think locker-room at a public pool) and damp that... More

Was this review helpful? Yes 2
See 2 more reviews by GDP33 for New York City
RoomMateHotels, General Manager at Room Mate Grace, responded to this review
15 May 2013

Dear Valued Guest, I am deeply sorry to hear that we did not meet your expectations during your most recent stay with us. We value your feedback as it help us improve in many areas especially our customer service. If you wish to discuss your stay further, please feel free to contact me at the hotel at anytime. Sincerely, Nelia... More

Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 April 2013

Just back from a 4 night stay in Room Mate Grace. Hotel has a brilliant location, close and walking distance to everything. Literally 3 minute walk to time square (on exiting the hotel turn right and keep going straight) and close to rockerfeller centre. Loads of bars and restaurants around, irish bars right next door and a small supermarkert (quiet... More

Was this review helpful? Yes 1
RoomMateHotels, General Manager at Room Mate Grace, responded to this review
15 May 2013

Dear Valued Guest, Thank you for your detailed review on your most recent stay at the Room Mate Grace. We appreciate the feedback on your experience as it will be useful to our future guests. I am glad you enjoyed the location, the staff, and the great city of New York. We look forward to having you again. Sincerely, Nelia... More

Glasgow
1 review
5 of 5 stars Reviewed 15 April 2013

Right in the middle of manhattan within close walking distance of Times Square, Central Park, Macy's and the Empire State Building. All other areas of New York accessible by foot or subway (I was apprehensive about using the subway but it was busy, safe and easy to use). The hotel itself is just off Times Square so can be a... More

Was this review helpful? Yes

Review collected in partnership with Easytobook.com

RoomMateHotels, General Manager at Room Mate Grace, responded to this review
15 May 2013

Dear Valued Guest, Thank you for your recent review on your stay at the Room Mate Grace. I'm glad that you enjoyed your stay, the staff and most importantly felt safe. We look forward to having you again in near future. Sincerely, Nelia Rodriguez General Manager Room Mate Grace More

Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 April 2013

I organised a surprise birthday weekend for my husband's 80th birthday, bringing to the hotel 4 children and their partners, 3 grandchildren. The hotel helped me on price; arranging early check-ins and organising a cocktail party. They were able to deal with our chopping and changing plans. Rooms are small but best beds I've ever slept on in a hotel.... More

Was this review helpful? Yes
See 3 more reviews by Sheila R for New York City
RoomMateHotels, General Manager at Room Mate Grace, responded to this review
15 May 2013

Dear Valued Guest, Thank you for your lovely review on your recent stay at the Room Mate Grace. I am very glad to hear that we were able to accommodate you and your guests on such a special occasion. I will extend your gratitude to my entire team and we hope you come and celebrate your husband 81st birthday with... More

North Cape May, NJ
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 13 April 2013 via mobile

Checked in they said my reservation was double booked. I think I paid twice for a crap room. View was a brick wall with construction. Asked for a bucket of ice and champagne glasses which never showed up. Went to look for ice asked front desk which floor they said 3,4,5,6 which none had ice let alone a machine. I... More

Was this review helpful? Yes 2
RoomMateHotels, General Manager at Room Mate Grace, responded to this review
15 May 2013

Dear Value Guest, Thank you for your comments about your stay at the Room Mate Grace. We greatly appreciate them as they help us improve our customer service. We deeply regret that your experience did not meet your expectations. We hope that you would give us a second chance at a first impression sometime in the future. If you wish... More

Catania, Italy
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

If you look for a posh Hotel in Manatthan this is the place where you should go! The hotel is 5 minutes walking from times square, during the weekend they organize party on the swimming pool and the bar is really cool. Evey floor has a different style and the rooms are colorfull with new forniture The staff is really... More

Was this review helpful? Yes
RoomMateHotels, General Manager at Room Mate Grace, responded to this review
15 May 2013

Dear Valued Guest, Thank you for your wonderful review. I am happy to read that you enjoyed your stay and our hotel. Hope we can have you again soon. Sincerely, Nelia Rodriguez General Manager Room Mate Grace More

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Hotel Summarization (Beta)

What travellers say

  • Times Square(42)
  • Great location(15)
  • Friendly and helpful(7)
  • Very nice(7)
  • Swimming pool(6)
  • Pool area(5)
  • Good size(5)
  • Free breakfast(4)
  • Front desk staff(4)
  • Irish pub(4)

Additional Information about Room Mate Grace

Address: 125 West 45th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Swimming Pool Wheelchair access
Hotel Style:
#173 Family Hotels in New York City
Price Range: €€€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A hidden gem in the heart of Times Square, Room Mate Grace is located nearby Bryant Park, Broadway, and Rockefeller Center. Room Mate Grace is the stylish solution for the savvy traveler who wishes to experience the sophistication and fun New York has to offer. Room Mate Grace features a unique lobby and event space, complete with an indoor pool, sauna, and steam room. The 24 hour kiosk is stocked with everything from the most basic supplies to the most decadent treats. Stadium stairs lead to the mezzanine level, a haven for VIPs in the evening and early risers heading off to work who enjoy continental breakfast in style and comfort. The mezzanine doubles as meeting space for those looking to work creatively. DJs spin poolside on Friday and Saturday nights. ... more   less 
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Also Known As:
Room Mate Grace Hotel New York City
Room Mate Grace Hotel
Hotel Qt New York
Qt Hotel New York

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