Thank you for the kind review of our hotel. We are delighted to hear that most every aspect of your stay was positive. I do apologize for the construction noise. If we had any control over the situation what so ever we certainly would definitely take action to prevent any disturbance what so ever. The desk associates mentioned were thrilled... More

I would like to thank you for submitting a review of our hotel. We are very happy that we were able to provide a positive experience throughout your stay. I always like to share reviews with the staff as guest feedback is the best tool we have for measuring overall success in all aspects. Anytime someone shares a positive experience... More

We truly appreciate you taking the time to review our hotel. We are delighted that the location worked out great for you as well as all the other positive aspects of your stay. Guest feedback is always the best tool not only for training but ensuring each guest has the best possible experience when staying with us. We do hope... More

Thank you kindly for submitting a review of our hotel. Guest feedback is the most valuable tool we have for measuring our success in all aspects of our service. I am happy to hear you received excellent customer service from the staff. I would like to apologize however for the confusion regarding the check in process and having workers in... More

I would like to thank you for choosing to be long term guests at the hotel! I truly appreciate the valuable feedback and great review of the hotel. When I shared this review with the staff everyone remembered and knew exactly who it was from. Each team member shared something that they had done to help ensure your stay was... More

I would like to thank you very much for the kind review of our hotel and staff. I was delighted to share it with the whole staff and utilized this review as a training opportunity as it described the true spirit of service! I also submitted it to our corporate office and it was posted in our company news letter.... More

I appreciate you taking the time to review our hotel. I am very sorry that the room type did not suite your needs during your stay with us. I remember you all checking in and being dissapointed that the two rooms you had booked were not as spacious as described by easy to book. I try to encourange guests who... More

Thank you for bringing this issue to our attention. I am very sorry that your reservation was handled the way that it was. We try to be very careful with pre paid reservations and make a point not to swipe personal credit cards during the check in process. Obviously we fell short with your reservation and I am very sorry... More

Thank you kindly for reviewing our hotel. The location is one of the many great things that keep guests returning to our hotel time after time. I am happy to hear we were able to suite your needs and that the newly renovated rooms were cozy and clean throughout your stay. We hope that you return to stay with us... More