Love this hotel have stay many times.ths staff are helpful,willing too help if you have a problem big or small.went for my birthday they sent a cake and flowers to my room. Wonderful I have never had a problem. Rooms clean bedding very nice.all in all no faults what so ever.fab location .the flowers in the lobby are always wonderful.... More

We booked this hotel well in advance, almost 5 months before our visit. Fortunately, we have not cancelled our booking as we came across some very negative reports. The first day we were in the 24th floor and an air-conditioning unit outside the window in the night was very noisy. Next day we were relocated to the 36th floor and... More

The staff was available and helpful when needed. The lobby is nice. The adjacent restaurant was being renovated but still open while we were there. The room was lacking in quality. Given the price and the photos on the website, I was expecting something of a Ritz Carlton quality and its just not that caliber. The location is great though.

I spent three nights at this hotel during a short visit to New York. It was a great experience. The check in was polite, efficient and welcoming. My room had the most amazing views of Central Park. Room service was delivered on time, food was high quality and the rooms were carefully and efficiently cleaned by very polite and considerate... More

If you are expecting Marriott excellence, stay at the Marquis or the Fairfield. If you are expecting to be treated fairly & with courtesy, go elsewhere. If you are expecting comfort and/or a concierge lounge, wrong place. The rooms ate small and cramped. No closet space for two guests. No where to stow luggage. Dirty carpets and the staff are... More

Right across from Central Park! Loved the location. It is now a JW Marriott property and they are still working on the lounge for elite members but they did give me a room upgrade. Rooms with beautiful views available. Bar was very nice. Lobby flowers were beautiful. Room was clean and comfortable. All staff was friendly. Great dinner recommendation from... More

Love the Essex House on Central Park South, especially now as a Marriott property. Great location just a few steps away from Columbus Circle and the Time Warner Center, a few blocks away from Fifth Avenue Shopping, and right across the street from the best parts of Central Park. Beautiful rooms, many with spectacular views, terrific dining, including our favorite... More

Location, location, location! This hotel couldn't be in a better spot as it is literally, directly across from an entrance to Central Park. Everything from the service, the common areas, and the room's appointments were top notch. I only wish hotels in this class would provide coffee making equipment in the rooms or guest access to ice machines so I... More

A couple of my friends and I went to New York for a birthday trip. I reserved two standard rooms for us to share. Upon checkin, I was upgraded to a suite, so we combined the two rooms into one. Our stay was phenomenal. The room was beautiful and so comfortable. I don't think I've ever had such a good... More