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All 432 New York City hotels

The GEM Hotel SoHo

3.0 of 5
135 East Houston Street, New York City, NY 10002 (East Village)
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The GEM Hotel SoHo
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74%
Ranked #270 of 432 hotels in New York City
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269 reviews from our community

Traveller rating
    75
    122
    34
    23
    15
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Families
36
 
Couples
91
 
Solo
26
 
Business
33
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Seattle
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

We stayed here for a weekend and the location was really fantastic. There are lots of restaurants within a couple of blocks, a Whole Foods across the street and the subway stop is right across the street as well. I arrived just after noon and was very pleased that I was able to check in early. The front desk staff... More

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See 5 more reviews by SKWorldTravelers for New York City
Aaron K, Manager at The GEM Hotel SoHo, responded to this review
15 June 2013

Dear SKWorldTravelers, Thank you for taking the time to write a review of our hotel. I am pleased that overall, you had a great experience during your stay and that the service met your expectations. Next time you do stay with us I recommend you stay in one of our park side rooms. Just let us know when making the... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 11 June 2013

Wonderful staff (offering info, a map of the fabulous High Line, tips on travel time, and booking a private car to the airport upon departure). The room was well-appointed and very comfortable. The perfect spot for quick healthy food (Whole Foods is 1 block away) and a healthy body (YMCA Bowery is 2 blocks away). The room was quiet and... More

Review collected in partnership with this hotel

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Aaron K, Manager at The GEM Hotel SoHo, responded to this review
15 June 2013

Dear Splynch49, I am grateful that you had a wonderful stay and that you felt "right at home." It is wonderful to hear the staff was able to help you know the area and assist you with all of your needs. We are always at your service and we welcome you back on your next visit! Aaron Kearse General Manager... More

Stockholm, Sweden
1 review
3 of 5 stars Reviewed 9 June 2013

Friendly staff, very convenient check-in and check-out. VERY small room, but clean and quiet. Someone stole my mascara though... Once we found our way around the neighbourhood, we realised we were close to many nice spots, althought East Houston is not the most charming street in town. A morning jogg over the Brooklyn Bridge seeing the sun rises above the... More

Review collected in partnership with this hotel

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Aaron K, Manager at The GEM Hotel SoHo, responded to this review
15 June 2013

Dear Asa_1607 I am pleased to hear you had an enjoyable time at our hotel and you were able to explore the neighbourhood. The staff works hard to make sure you have a memorable experience and they are appreciative of your comments. We welcome you back to our hotel the next time you visit New York. Aaron Kearse General Manager... More

Maple Shade, New Jersey
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 4 June 2013

My wife and I enjoyed our stay on a recent trip to NYC. It is conveniently located to many restaurants and shopping. The room was very quiet at night .It' s close to Whole Foods for snacks too! The staff was very friendly and helpful.

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See 3 more reviews by Mark N for New York City
Aaron K, Manager at The GEM Hotel SoHo, responded to this review
8 June 2013

Dear Mark N, Thank you for taking the time to write a lovely review of our hotel. It was a pleasure having you stay with at our hotel. On behalf of our staff and I, we kindly welcome you back to stay with us upon your next visit to NYC. Aaron Kearse General Manager The GEM Hotel SoHo 135 East... More

Chicago, Illinois
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 June 2013

I will post review in both the Soho and Midtown locations as it involves both properties. I arrived at the Soho hotel on a Thursday night, after a long day of travel and business meetings. I had an early meeting just a few blocks from the hotel, so I was looking forward to checking in and getting a good night's... More

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Paramus, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2013

Iv booked this hotel last minute in a cab, without looking at reviews or pictures and was impressed. The hotel staff is great, Precious the girl at the front desk will go above and beyond to help you, she even stayed 20 minutes late just to help check me in. The rooms are clean and quiet, they are a little... More

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Aaron K, Manager at The GEM Hotel SoHo, responded to this review
8 June 2013

Jakub M, It was a pleasure having you stay with us and I am pleased you had a memorable experience at our hotel! I want to thank you for taking the time to write a review and we kindly welcome you back to stay with us on your next visit to the city. Warm Regards, Aaron Kearse General Manager The... More

Sandy, Utah
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 May 2013

My husband and I stayed here for three nights this last weekend, and it was our 2nd visit. We love this place! The staff is always friendly and helpful. The hotel is quiet and clean. The rooms are definitely tiny, but we aren't in NYC to hang out in a hotel room! The beds are comfy and so are the... More

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Aaron K, Manager at The GEM Hotel SoHo, responded to this review
25 May 2013

Jana S, It is a pleasure to read your review. I am very pleased to hear you had a great weekend stay at our hotel. It is are biggest priority to make sure that you are well taken care of throughout your stay. You cannot find a better location in New York. There is so much to do in this... More

Chicago, Illinois, USA
1 review
5 of 5 stars Reviewed 23 May 2013

We stayed here, and the staff really took care of me. If I wanted food they recommended some great places near the hotel all walking distance. We went shopping everyday and the shops in SoHo were 10 minute walk away. We met up with friends from Jersey, and the staff recommended restaurant that were an easy walk away. The staff... More

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Aaron K, Manager at The GEM Hotel SoHo, responded to this review
25 May 2013

Dear Keith B, I want to thank you for choosing our hotel and taking the time to write a review of your experience. We value our location. There is so much to do in this authentic area of Manhattan. I am glad that you took advantage of getting to know the area and that our staff was able to assist... More

Brookfield, Connecticut
1 review
5 of 5 stars Reviewed 23 May 2013

The hotel went out of their way with assistance for one of the guests with special needs. Overall very clean, extremely friendly and informative. Already referring the GEM Hotel SoHo. Good location, Whole Foods one block away. Rooms had mini refrigerators and microwaves. Subway entrance a block away. Some construction on Houston during our stay, but the room was quiet.... More

Review collected in partnership with this hotel

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Aaron K, Manager at The GEM Hotel SoHo, responded to this review
25 May 2013

Dear Kathy C, I am delighted to read your review and thank you for giving us the opprotunity to serve you. We make sure to always take the upmost care of each and every guest, especially those of disabilities. We are happy that the rooms were to your satisfaction and that you had a memorable experience at our hotel. We... More

Loves Park, Illinois
1 review
5 of 5 stars Reviewed 21 May 2013

Our party of 6 was in NYC for a wedding. The hotel is in a great location on the the lower east side, close to Little Italy, Chinatown and the Bowery area. We could walk to wonderful restaurants or take a quick cab ride to any sightseeing. The staff was wonderful, especially Anthony and the 2 beautiful young ladies at... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Aaron K, Manager at The GEM Hotel SoHo, responded to this review
22 May 2013

Dear Sharon S, Thank you for the lovely review. It was more than a pleasure having the wedding party stay with us. Our front desk staff work hard to make all of our guests feel at home. I will definitely share your review with them. We welcome you back to stay with us upon your return from the Windy City... More

 
 
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Additional Information about The GEM Hotel SoHo

Also Known As:
The Gem Hotel-Soho, An Ascend Collection Hotel Hotel New York City
The Gem Hotel-Soho, An Ascend Collection Hotel Hotel
The Gem Hotel
Howard Johnson New York City
New York City Clarion
Address: 135 East Houston Street, New York City, NY 10002
Phone Number:
Region: United States > New York > New York City > East Village , Manhattan
Amenities:
Free High-Speed Internet Wheelchair access
Hotel Style:
Ranked #270 of 432 hotels in New York City
Price Range: €€€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Free Wifi. The GEM Hotel SoHo is ideally located in "your corner of the world." We provide a boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities.We are conveniently located in the neighborhood of SoHo and the Lower East Side. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Spend an afternoon strolling the local neighborhoods and attractions such as Nolita, Chinatown, Little Italy, Canal Street and New York University (NYU). You can admire the art galleries and upscale boutiques within SoHo, or enjoy the East Village's excellent cafes and restaurants. The Lower East Side, once a first stop for poor immigrants and crammed with crowded tenements, small shops and warehouses, is now home to chic restaurants and boutiques, and some of the city's coolest night clubs, bars and music venues.The GEM Hotel SoHo offers a wide array of amenities and services that add value. For no additional charge, guests can enjoy wired & wireless Internet access, premium bottled water, nightly turndown service with our signature pillow mist, and shoeshine and concierge services.All guest rooms are smoke-free and have flat-panel LCD televisions with HD programming, iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards.While staying at The GEM Hotel SoHo, check out the GEMmine in the lobby to find what is happening in the neighborhood; sights, sounds, dining and attractions. You can also tour Manhattan with our GEMwalking tours. ... more   less 
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