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W New York - Times Square

4.0 of 5
1567 Broadway at 47th St, New York City, NY 10036
Hotel amenities
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Ranked #120 of 432 hotels in New York City
4.0 of 5 stars 1258 Reviews
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1,258 reviews from our community

What travellers say about this hotel
  • Blue fin(25)
  • Great location(20)
  • Corner room(16)
  • Very nice(13)
  • Friendly and helpful(10)
  • Central park(9)
  • Fantastic suite(9)
  • Frosted glass(7)
  • Good size(7)
  • Free internet(6)
Traveller rating
    560
    373
    153
    115
    57
Only show reviews for Family (172) | Couples (371) | Business (219)
Date Rating
Jeff S
Los Angeles, California, United States
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

I recently spent nine nights at the hotel and absolutely loved every minute. My accomodations were perfect: clean, efficient and stylish. Lots of fluffy towels and the bed linens were sublime. The pillows, too! The bar has a hip vibe and great cocktails and the location is ideal for theatre, great restaurants and access to public transportation to get you... More

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LAEWorldTraveler
Providence, RI
Contributor
15 reviews
7 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW

My husband and I stayed at this hotel over the past weekend and we really liked it. I wasn't sure at first, because it does seem a bit cool and trendy and I thought it would be uncomfortable for that. But it was great - the service was friendly and helpful, our room was exceptionally clean - and we LOVED... More

Was this review helpful? Yes
Patrick Armano, Guest Relations Manager at W New York - Times Square, responded to this review
9 February 2012

Hi there LAEWorldTraveler, Whether our Style team makes sure your room is spotless or our Welcome Desk offers top-notch service with a smile, we are here for YOU! Thank you for your feedback, and please reach out to me at patrick.armano@whotels.com whenever you are planning a future escape- I would love to heighten your experience with a personalized touch. All... More

kidic
Dallas
Reviewer
3 reviews
5 of 5 stars Reviewed 8 February 2012 NEW

We stayed at the W Hotel in Time Square for a few days for business and vacation. The staff was top notch! We arrived early and they had our room waiting for us, and even put us on the highest floor (57) where the views of the city were excellent! The room was cozy and spacious for a NY room... More

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Audi_yes_BMW_no
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 6 February 2012 NEW

As a frequent hotel guest, I find the W to be very modern, clean and well appointed. This stay I got upgraded to a suite. Fantastic. I have not eaten at the hotel during prior vists, so I am eager to try Blue Fin. The only downside is the sirens from Times Square at all hours, even 31 stories up. More

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KarenL4u
Dallas, Texas
Reviewer
3 reviews
4 of 5 stars Reviewed 6 February 2012 NEW

Always enjoy staying at a W hotel! This is my first time staying at the W New York and it provided to be a great experience! Love the chic atmosphere, rooms, service and best of all Bliss brand toiletries provided in the rooms! It is a great place to people watch and you can easily embrace the "New York" scene... More

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bbss
2 reviews
1 helpful vote
3 of 5 stars Reviewed 6 February 2012 NEW
1
person found this review helpful

Stayed here for a week. The room was small and the bathroom tiny. The service was adequate but lacked professionalism and certainly wasn't customer orientated. The resturant adjoining was a disgrace! The attitude of the waitress was so BAD that we left even before we had made our orders. I have never been served in a manner that said I'm... More

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Patrick Armano, Guest Relations Manager at W New York - Times Square, responded to this review
9 February 2012

Hi there bbss, I'm glad you were able to take advantage of our ideal location. I apologize about your experience at Blue Fin, and I will be sure to address this with the restaurant's manager. On your next escape, I encourage you to take advantage of our one-bedroom Fantastic suites, as they offer twice the size of our Wonderful rooms... More

OleMiss4Ever
Silver Spring, Maryland
Senior Contributor
29 reviews
27 helpful votes
5 of 5 stars Reviewed 6 February 2012 NEW

My wife and I have boy and girl twins who turned 4 years yesterday. We wanted to do something very special for them, so we decided to take them to NY to see Mary Poppins on Broadway. After we secured tickets on ebay (great 5th row orchestra seats at a super price), we went through American Express to get the... More

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alex m
Santos, SP
1 review
1 of 5 stars Reviewed 6 February 2012 NEW

The hotel is beautiful, but the service is horrible. If you have any problems, they have great difficulty in meeting you. Especially in the lobby bar. The girl in the bar said to my face that would not serve me!! absurd!! More

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Patrick Armano, Guest Relations Manager at W New York - Times Square, responded to this review
9 February 2012

Hi there alex m, I'm terribly sorry to hear this! Please contact me directly at patrick.armano@whotels.com so that I can work to restore your faith in our hotel. All the best, Patrick Armano Whatever/Whenever Talent Coach More

Rosie111965
Austin, Texas
1 review
2 of 5 stars Reviewed 6 February 2012 NEW

Stayed at the W in Times square for the weekend. Room was so hot that I had to open the window in January. Thermostat did not work. Open winnow made the room very noisy in Times Square. Hair in bathroom, dirty desk area. Would choose another hotel next time. More

Was this review helpful? Yes
Patrick Armano, Guest Relations Manager at W New York - Times Square, responded to this review
9 February 2012

Hi there Rosie111965, I wish we had had the opportunity to discuss this while you were here, as I am concerned about your experience. Please email me directly at patrick.armano@whotels.com so that we can continue this dialogue. I can assure you that this is not typical of the W standards we strive to uphold for our guests! All the best,... More

JamesE339
Saint Louis, Missouri
Top Contributor
65 reviews
23 helpful votes
3 of 5 stars Reviewed 4 February 2012

Typically I like W.... Not this time. No service, small rooms....just not a great experience as compared to their Miami and other large properties. Everything about this property is 'average'. You want contemporary....try the Andaz Fifth Avenue? YOu want luxury in this neighborhood...go across the street to the Intercontinental. If you get a good value here, fine. Dont expect a... More

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Patrick Armano, Guest Relations Manager at W New York - Times Square, responded to this review
5 February 2012

Hi there JamesE339, I'm sorry to hear you found your stay only 'average!' Feel free to contact me directly at patrick.armano@whotels.com if you would like to voice your concerns in further detail. On your next escape, I recommend booking one of our Fantastic Suites, as they are approximately double the size of the room you selected on this trip. Our... More

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W New York - Times Square Also Known As

  • w New York City
  • w Hotel New York
  • w Hotel Times Square
  • w Hotel Nyc
  • w Hotel New York City
  • w Times Square
  • w New York Times Square
Address: 1567 Broadway at 47th St, New York City, NY 10036

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