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The Benjamin Hotel Reviews, New York City

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125 East 50th Street, at Lexington Avenue, New York City, NY 10022 (Manhattan)
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The Benjamin
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83%
Ranked #109 of 433 hotels in New York City
4.5 of 5 stars 1121 Reviews
255 traveller photos
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1,121 reviews from our community

Traveller rating
    612
    308
    128
    44
    29
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Families
223
 
Couples
342
 
Solo
92
 
Business
222
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ottawa, Canada
1 review
“Amazing service at the Benjamin”
5 of 5 stars Reviewed 24 May 2013 NEW

Just came back from a fabulous girls weekend in NYC! We stayed 3 nights at The Benjamin Hotel and we would definitively recommend it to anyone. The hotel is perfectly located: away from noisy streets but blcks away from Rockefeller Centre, 5th Ave, Central Park, etc. The staff was extremely helpful and our room was clean and spacious with very... More

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Calgary, AB
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
“The Benjamin delivers world-class again!”
5 of 5 stars Reviewed 22 May 2013 NEW

I just arrived home after an amazing long weekend in New York City with my mother and sister. I have to honestly say, our stay at the Benjamin played a significant role in making our trip absolutely fabulous. Our room was incredible! Terrace Suite 2401 made the perfect perch for three ladies to reconnect and enjoy the big city. We... More

Was this review helpful? Yes 1
See 7 more reviews by Natalie818 for New York City
jgaeta, General Manager at The Benjamin, responded to this review
23 May 2013

Dear Natalie818, I hope this finds you well. Thank you for taking the time to give us your very important feedback and glowing recommendation. I am so happy that you and your family enjoyed your stay with us. It is nice to hear that our team was able to enhance your experience and provide friendly service. Please let me know... More

Lake Villa, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“first trip to NYC - great hotel!”
5 of 5 stars Reviewed 22 May 2013 NEW

This was our first trip to NYC and the Benjamin was a wonderful hotel for us (both for location and amenities). The staff was so helpful, from the front desk, to the concierges, and especially the doorman Mohammed! The rooms in this boutique hotel were very spacious and clean, the bedding was upscale and comfy. The location is perfect as... More

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jgaeta, General Manager at The Benjamin, responded to this review
23 May 2013

Dear WLM_11, Thank you so much for sending us your very important feedback and glowing comments. I am so happy that Mohammed and our team took such great care of the both of you. We try to make every experience enjoyable amd memorable. I do agree with you that our location is good for all travelers. Please let me know... More

cranstock
1 review
“Great Hotel”
5 of 5 stars Reviewed 20 May 2013 NEW

American express travel did mess up are reservation but Ahna the concierge couldn't have been more helpful. She was the first reason we will stay here again & bye the time we left there was a whole list of reasons to come back for! Great spacious rooms,friendly staff,great restaurant in the hotel with a fabulous bar, I can go on... More

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jgaeta, General Manager at The Benjamin, responded to this review
22 May 2013

Dear Gregory R, I hope this finds you well. I am delighted that you enjoyed your stay with us. We are very lucky to have Anya on our team and I am so happy that she was able to help you. She really is incredible. Thank you so much for taking the time to give us your very important feedback.... More

Memphis, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Classic Old School Hotel with Modern Comforts”
5 of 5 stars Reviewed 16 May 2013

Although a native New Yorker, I now travel here for work and after years of searching for a great location, service and comfort, I found my home in my hometown, The Benjamin. From the classic lobby to the views onto Lexington Avenue, The Benjamin is a throw back with modern amenities and comforts. I enjoy the personalized service from the... More

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jgaeta, General Manager at The Benjamin, responded to this review
17 May 2013

Dear PaulDohertyAIA, I hope this finds you well. Thank you for taking the time to give us your very important feedback. I am delighted that you enjoyed your stay with us and that you consider us your home away from home. I do agree with you that the personalized service that our team provides is very enjoyable. I am lucky... More

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Excellent service, great stay”
5 of 5 stars Reviewed 15 May 2013

I have previously stayed at The Benjamin on business trips but this was my first time staying with my family and small dog on a personal trip. We booked a one bedroom suite and called to sign up for the "Dream Dog" program. Upon arrival, there was a beautiful small dog bed and food and water bowls awaiting my pup.... More

Was this review helpful? Yes 1
See 3 more reviews by travelgal30 for New York City
jgaeta, General Manager at The Benjamin, responded to this review
16 May 2013

Dear travelgal30, I hope this finds you well. I wanted to thank you for your glowing review. I am so happy that you, your family and your dog had a nice stay with us. We really do love our two and four legged friends. I do agree with you that our service really does stand out. I am very fortunate... More

Charlottetown, Canada
Reviewer
3 reviews 3 reviews
“Love the corner suite and balcony!”
4 of 5 stars Reviewed 14 May 2013

Have stayed at this hotel a few times. This is a great hotel in a great location. My husband, who is a smoker, was in heaven when I found this hotel which has it's own private balcony off our corner suite. A balcony in NYC. Pretty cool! Also has a kitchenette. The room is a little outdated, but overall.. couldn't... More

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See 2 more reviews by tracysimpson1 for New York City
jgaeta, General Manager at The Benjamin, responded to this review
16 May 2013

Dear tracysimpson1, Thank you for taking the time to give us your very important feedback. I am delighted that you and your husband enjoyed everything. I wanted to let you know that during the month of July we will be doing a multi-million dollar rooms and suites refresh by famed hotel designer Lauren Rottet. We are very excited as we... More

Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Oh, Benjamin Hotel, you make me crazy!”
3 of 5 stars Reviewed 13 May 2013

The Benjamin Hotel, where I've stayed many times, drives me nuts with its inconsistency. While the rooms are spacious and have the convenience of kitchenettes, they are showing wear and tear. On this recent trip, I was given an upgrade (using eStandby, a fairly new feature on the hotel's online booking site). For $20/night, I would be upgraded to a... More

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jgaeta, General Manager at The Benjamin, responded to this review
14 May 2013

Dear AmesCT, I hope this finds you well. Thank you so much for taking the time to send us your very important feedback and comments. I greatly appreciate it. The entire staff and management team is very passionate about executing fabulous service. I have address the concerns that you brought to my attention and do agree with you that we... More

1 review
“Nice hotel!”
5 of 5 stars Reviewed 12 May 2013 via mobile

The room was beautiful and the staff was great and very helpful. The concierge gave us a Great recommendation for dinner. When we got there, we received a free appetizer, complementary of the concierge. Good toiletries too. The door man was very nice and friendly. The breakfast place next door is nice too. We would definitely go there again.

Was this review helpful? Yes
jgaeta, General Manager at The Benjamin, responded to this review
13 May 2013

Dear mushball, Thank you so much for taking the time to post this and give us your very important feedback. I am delighted that you enjoyed your say. I agree with you that the staff is great. I am very lucky to have such a strong team. Please let me know if I can every help with a future stay.... More

Chicago, Illinois
1 review
“Their Customer Service Makes the Benjamin our "Go To" Place in NY”
5 of 5 stars Reviewed 12 May 2013

My wife and I live in Chicago but have two adult children and a one year old grandson living on the upper east side, and as a result visit New York quite frequently. I surf the web looking for the best deals on rates, and have often found the Benjamin in the mix for good rates on many levels. Their... More

Was this review helpful? Yes 1
jgaeta, General Manager at The Benjamin, responded to this review
13 May 2013

Dear fritomisto, I hope this finds you well and you had a safe journey back to Chicago. I would like to thank you for taking the time to post this very complimentary feedback. I do agree with you that Merril, Khady and the team go above and beyond to make sure our guests have a nice experience. I am very... More

 
 
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4.5 of 5 stars 1,121 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Pillow menu” (54)
  • “Great location” (45)
  • “Very nice” (42)
  • “Room service” (32)
  • “Front desk staff” (10)
  • “Friendly and helpful” (5)
  • “Star hotel” (5)
  • “Times Square” (4)
  • “Flat screen TV” (4)
  • “Business trip” (3)

What travellers search

  • benjamin nyc
  • benjiman new york hotel

Additional Information about The Benjamin

Address: 125 East 50th Street, at Lexington Avenue, New York City, NY 10022
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#48 Romantic Hotels in New York City
#69 Luxury Hotels in New York City
#88 Business Hotels in New York City
#93 Family Hotels in New York City
Price Range: €€€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located in the heart of Midtown, The Benjamin offers 209 terrace suites, one-bedroom suites and guest rooms with kitchenettes and signature Benjamin Beds. Housed within the hotel is The National Bar & Dining Rooms with a menu of modern bistro dishes by Iron Chef Geoffrey Zakarian. Known best for its world-renowned Sleep Program & Sleep Concierge, The Benjamin features a 12-Choice Pillow Menu and bedtime snacks. Families enjoy Winks’ Kidzzz Club with pint-sized amenities for kids to use during their stay. A private guest lounge on the second floor offers two business stations and lounge seating. The Benjamin affords quick access to Fifth Avenue’s high-end boutiques, Rockefeller Center, MoMA and Central Park. For the best rate guarantee, book directly through the hotel. ... more   less 
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Also Known As:
The Benjamin Hotel New York City
The Benjamin Hotel
Benjamin New York City
Benjamin Hotel New York City
Benjamin Hotel
Benjamin Hotel New York
Benjamin

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The Benjamin
125 East 50th Street at Lexington Avenue
New York City, NY 10022
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