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Hampton Inn Manhattan / Times Square South

3.0 of 5
337 West 39th Street, New York City, NY 10018
Hotel amenities
Ranked #132 of 432 hotels in New York City
4.0 of 5 stars 353 Reviews
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353 reviews from our community

What travellers say about this hotel
  • Free breakfast(8)
  • Very good(8)
  • Great location(7)
  • Hotel staff(7)
  • Penn Station(6)
  • Friendly and helpful(6)
  • Small but clean(6)
  • Business center(5)
  • Double beds(5)
  • Port Authority(5)
Traveller rating
    131
    157
    43
    13
    9
Only show reviews for Family (80) | Couples (69) | Business (37)
Date Rating
lkrocks
Scottsdale, Arizona
Contributor
13 reviews
3 helpful votes
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

loved the staff...rooms on the small side but the location and condition of hotel were all great. with the hurricane they were wonderful in making sure we were all ok, had what we needed (even when they gave staff the night off) and i felt very safe and well-taken care of! room was clean but nyc size :) More

Was this review helpful? Yes
Macda_Cooke, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
7 February 2012

Dear Valued Guest: Thank you for sharing your experience with us on Tripadvisor! Being that your stay must have been in August of last year, we are rather flattered that you thought of us! Your kind remarks regarding our staff and, hotel in general, are greatly appreciated by our team! We're glad you were able to enjoy the experience regardless... More

KCrescent
East Stroudsburg, Pennsylvania
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 1 February 2012

My friends and I had a Friday night party on the west side and this was the closest hotel in the HIlton family. We pre-paid $127 and had a small but nice room on the 23rd floor. We checked right in and had the car valet parked for the night. This location can be a little iffy after dark but... More

Was this review helpful? Yes
evangeline sanchez, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
2 February 2012

Dear fellow party-goer, We thank you for writing a great review of our hotel. With our economy nowadays, a hotel with a great value is hard to find and we are happy to see you got a good bargain while staying with us. Besides, we are right smack in the middle of New York CIty- party central! We hope you... More

HoosierTravelers08
Indiana
Contributor
13 reviews
7 helpful votes
5 of 5 stars Reviewed 1 February 2012

This hotel is a little gem and I'm almost afraid to write this review, lest others discover my little piece of Mid-Town heaven. I stayed at this hotel summer of 2010 with my family and returned last week when I was in NY for business purposes. The location can't be beat with easy access to MTA (42nd and 7th) and... More

Was this review helpful? Yes
evangeline sanchez, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
2 February 2012

Awwwww, I can't help but hug you for writing this wonderful review! Our staff is definitely grateful for such kind words, especially Jose. We work hard to provide extraordinary service and your review, really does show that! Eventhough our building has it flaws, we try to outshine them with our smiles and our family-like attitudes. When we are confronted with... More

The_Nonnie
Lancaster, Pennsylvania
2 reviews
2 helpful votes
4 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

At $149/night in Manhattan - I was frankly not expecting much - but was I wrong! The location is perfect - walking distance to buses, the subway and of course, Times Square attractions. Arriving in the dark, the street seemed a bit seedy, but there was always plenty of foot traffic and at no time was I uncomfortable walking back... More

Was this review helpful? Yes
evangeline sanchez, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
2 February 2012

Surprise! Surprise! :) We are gratefully happy to see that our hotel exceeded your expectations! Although our neighrhood is a work in progress, I have to say-with Times Square & Empire State building only a few blocks away- we are well located. Having worked at other Hampton Inn's, our rooms are smaller than most but still have the same sleek,... More

emmasmom22
2 reviews
4 of 5 stars Reviewed 30 January 2012

Great location for us on a weekend trio into the city. Rooms were clean and comfortable. Staff was outstanding. More

Was this review helpful? Yes
evangeline sanchez, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
3 February 2012

Hello! On behalf of our entire team at the Hampton Inn Times Square South, we would like to thank you for the OUTSTANDING review! Nothing makes us happier than some positive recognition. If your ever in New York City again, we hope you decide to stay with us next time! Safe Travels! More

Phibbles
New Jersey
Senior Contributor
21 reviews
26 helpful votes
3 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

My family stayed at this Hampton for a Saturday night so we could enjoy dinner and a show in NYC. We arrviced at 2pm, but had to wait till after 3pm to get our room. Which was fine, we checked our one bag and went for a walk. When we returned, we had no problems checking-in but the bell staff... More

Was this review helpful? Yes
Macda_Cooke, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
31 January 2012

Dear Valued Guest: Thank you for reviewing our hotel on Tripadvisor! I would first like to apologize on behalf of our entire team for the confusion upon your arrival. Our team is generally well-organized and we are truly saddened to see that we slipped not once, but twice, while making our first impression. We do not take these types of... More

Rodolpho_Ruiz
São_Paulo
Reviewer
3 reviews
4 of 5 stars Reviewed 30 January 2012

I stayed for one night only, but the staff was very helpful and attentive. My room (stayed at 606) was clean and despite not being very large, had enough space. There are 20+ floors, but since the elevators (only 2 cars) are brand new and fast the guests don’t have to wait too much. They have a 24h business center... More

Was this review helpful? Yes
Macda_Cooke, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
31 January 2012

Dear Valued Guest: Thank you so much for posting a review of our hotel! We are always excited to hear that a guest has left us satisfied with both the service and amenities they have received! We thank you in advance for your willingness to recommend us to friends of yours and hope that you yourself will return as well!... More

jjveltri
Delray Beach, Florida
Contributor
11 reviews
9 helpful votes
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

Fantastic value.....fantastic....friendly and caring staff. We come to nyc often and have found our hotel now.....breakfast and strong coffee are the bonus on this nice hotel.....you should not be disappointed.....ask for hatanachi or jennifer at front desk....super nice... More

Was this review helpful? Yes
Macda_Cooke, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
30 January 2012

Dear Valued Guest: Thank you for the fantastic review! Jennifer and Hatanachi are definitely two of our shining stars here! We are glad to see that they were able to have a positive impact on your stay and love that you will be returning as a result! That is not to deminish the role of the free breakfast and strong... More

Lillabet75
Reviewer
3 reviews
3 helpful votes
3 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

Great location to everything! It was great to have breakfast included every morning. Staff were friendly. The elevators during peak times took forever. We ended up getting into an elevator if we wanted to get down by squeezing into a lift going up (if we could fit as the lifts were crowded) so we could actually get down or otherwise... More

Was this review helpful? Yes
evangeline sanchez, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
2 February 2012

To our esteemed guest: Thank you for writing a review of our hotel! We truly appreciate your honesty when writing about our hotel. We have to admit, our rooms are small (in true Manhattan style) but we try to have our guests get out and about, and focus on the service we provide! We are sorry that the only way... More

Mccardinalphoto
Senior Contributor
21 reviews
7 helpful votes
4 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

We are huge fans of Hampton Inn in general and have stayed in them all over the country. We used to stay in Times Square when we came to town, but it can be noisy and crazy even in the best hotels. We have started staying here. Very convenient, quiet and the staff is wonderful, especially Mimi. Great free breakfast,... More

Was this review helpful? Yes
evangeline sanchez, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
27 January 2012

Greetings! I wanted to personally thank you for taking the time to write a very nice review about my hotel on Trip Advisor. We truly value hearing from our wonderful guests! I am thrilled that you enjoyed the hotel and were impressed by the staff, especially Mimi. Our hotel has been fortunate enough to have a GREAT staff and I... More

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