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Holiday Inn Express New York City-Wall Street

3.0 of 5
126 Water Street, New York City, NY 10005 (Financial District)
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Holiday Inn Express New York City-Wall Street
Ranked #291 of 433 hotels in New York City
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168 reviews from our community

Traveller rating
    31
    81
    33
    9
    14
See reviews for
Families
39
 
Couples
31
 
Solo
12
 
Business
39
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Albany, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

Had to get last minute reservations in NYC and this was one of the few hotels in the area of my office that offered the government rate. Best selling point for the hotel was its location. The hotel itself is fine. Clean rooms. Free breakfast. Only one complaint..the bed was too hard. Otherwise, for the money...I'd stay here again if... More

Was this review helpful? Yes
See 2 more reviews by Stephen W for New York City
San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

Hotels in Manhattan are rarely under $200 so I was ecstatic when I found a deal on Hotwire for under $150 for this hotel. The hotel seemed like it was just remodeled. Everything is updated and very nice with nice comfy beds! This hotel is situated almost at the bottom end of Manhattan. It was minutes away from the 9/11... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
9 May 2013

Thank you so much for your review. I truly appreciate your feedback. Glad to hear you had a great stay. We look forward to hearing from our guest and we thank you for your great comments. Thank you so much and we look forward to your next visit with us. More

London
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 7 May 2013

I stayed in a number of hotels in the area and I decided to try this because it is nearest to the office so I wanted to see how it compares though most of my colleagues raised an eyebrow at the choice. I now see why. I know the hotels in the area are expensive but this reached a new... More

Was this review helpful? Yes 1
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
9 May 2013

Thank you so much for your review. I truly apologize for your dissatisfied stay with us. I have discussed your concerns with our housekeeping team and I assure you we have corrected your concerns. We rely on you as our guest to let us know how we are doing and I truly unhappy to hear about your poor visit. We... More

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Centralia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 May 2013

I really liked this hotel. I had read many reviews about how the rooms were "tiny". Come on people, this is New York City! I actually thought the room was very nicely sized for NYC. I've stayed in smaller rooms several times in the city. There was a desk, a flatscreen TV, a nightstand on each side of the King... More

Was this review helpful? Yes
See 4 more reviews by Ashley B for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
9 May 2013

Thank you so much for your review. I appreciate you comments and glad to hear you enjoyed your stay with us. I have informed our housekeeping department about your concerns on moving your items. I definitely agree they should have left them the way you wanted them. We have corrected this error. We look forward to your next visit with... More

Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 27 April 2013

Met Scott the manager in the breakfast room (which was a good hot breakfast with great cinnamon rolls) and he inquired about our stay -- we were quick to point out his excellent staff (front desk staff found a pub for us and printed out the directions; Sonya in the breakfast room was so friendly and kept the mood light).... More

Was this review helpful? Yes
See 3 more reviews by J K for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
2 May 2013

Thank you so much for your review. I truly appreciate your feedback and look forward to reading great comments on our team. Thank you for choosing us for your lodging needs and I have shared your great comments on our staff with everyone, We will also review the hot water to make sure we correct this. We look forward to... More

FL
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 April 2013

Stayed here with my daughter on a recent trip to visit a college on Staten Island. About a 10 minute walk to Staten Island Ferry, right around the corner from Wall St. and the Financial District. Room was small but appeared recently renovated and was VERY clean. Small fridge in room, and microwave. Free hot breakfast was about par for... More

Was this review helpful? Yes
See 11 more reviews by intinerant for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
26 April 2013

Thank you so much for your review. We truly appreciate your feedback. Glad to hear you enjoyed our breakfast. We newly opened from Hurricane Sandy damages and glad you were able to notice our changes. Thank you and we look forward to your next visit. More

Ottawa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 April 2013

A great hotel for travellers looking for clean, no frills accomodation with extremely comfortable beds! The hotel's lobby is tiny but the staff is efficient, they have a great continental breakfast, a modern gym and massive bathrooms in the rooms. The building itself is very narrow and only has four rooms on each floor, which is actually kind of nice... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
26 April 2013

Thank you so much for your review! We appreciate your feedback. Size tends to be a challenge for us but I'm glad we were able to overcome with our service! Thank you and we look forward to your next visit. More

State College, Pennsylvania
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 April 2013

Hooray, I was staying at HI WS on Nassau St. this weekend, (which was very nice), but found HIEX had just opened. I was able to move my reservations because I have a large family group for the next trip. And, they would navigate the area better from water st. Glad to see the hotel reopened!

Was this review helpful? Yes
See 6 more reviews by vFNG for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
26 April 2013

Thank you so much for your review. We are glad to be opened again and great to have you as our guest!! Thank you and we look forward to your next visit! More

Rehovot, Israel
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 17 November 2012

The hotel is located on Water street, which is in a good area, but it's not on Wall street as its name suggests. It's not far from Wall st. and also near Pier 17 and its area (and battery park too). So location is very good. Parking costs 36$ per day and is in a garage several blocks away (not... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
27 November 2012

Thank you for your review. I'm glad to hear that the location was good for you. I truly apologize for the size in the room did not meet your expectations. We value your opinion and truly appreciate your feedback. Thank you so much. More

State College, Pennsylvania
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 November 2012

I had reservations for nov.10-12 and after the hurricane, I tried to find out the condition of the hotel from the HI 800 line. But no one knew the condition. Recently, I did get voicemail about the hotel's clean-up status. I cancelled the trio, and I read the the area buildings need massive cleanup and power fixes. our best wishes... More

Was this review helpful? Yes
See 6 more reviews by vFNG for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
13 November 2012

We truly appreciate your best wishes. We are looking forward to getting our hotel back up and running. We look forward to your next visit with us. More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Rooms are small(6)
  • Very clean(6)
  • Free breakfast(5)
  • Financial district(3)

Additional Information about Holiday Inn Express New York City-Wall Street

Address: 126 Water Street, New York City, NY 10005
Phone Number:
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Fitness Centre Free High-Speed Internet
Hotel Style:
Ranked #291 of 433 hotels in New York City
Price Range: €€€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Brand new in 2009, the Holiday Inn Express Downtown Manhattan is conveniently located on Water Street close to Wall Street. We are just a short distance from NY Stock Exchange, City Hall, Federal Reserve Bank, and World Trade Center. Lower Manhattan will keep you fully entertained by offering a variety of attractions including South Street Seaport, Battery Park, Little Italy, Chinatown, and walking distance from the South Ferry which connects to the Statue of Liberty and Ellis Island. We offer 112 luxuriously appointed guest rooms equipped with deluxe new bedding, Smart Bath Collection amenities, wired/wireless high-speed Internet access. This newly constructed hotel also features an exercise room, business center, and hot breakfast bar. We are confident that your stay with us will be a pleasant experience, so Stay Smart! ... more   less 
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Also Known As:
Holiday Inn Express New York City-Wall Street Hotel New York City
Holiday Inn Express New York City-Wall Street Hotel

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