It is soo close to everything! We stayed there for 5 nights and it was just great. You walk out of the door and you are just in the middle of everything. We couldnt even hear the traffic noise.would always go back. More

After reading mostly positive reviews about this hotel, we decided to book it. Big mistake. Our experiences at this hotel almost ruined our time in NYC. The only positives about this hotel are the location and a few staff members - a few at reception and a Polish cleaning lady who was a gem. The negatives (and they are considerable):... More

The Hotel Grand Union was centrally located to major shopping areas and restaurants. My room was great, cleaned everyday clean sheets and towels. The staff was great and eager to assist me with all my questions about NY. I will be back during the summer. More

The hotel is well located in walk distance from all major NYC sites. And probably this is the only advantage I can list here. Our Cons list is much longer: 1. Very old decor in the rooms (we had 2 connected rooms) with odor of dust 2. It was very difficult to operate with water taps in the bathroom. It... More

we stayed 15th - 20th december and we were thrilled, friendly staff, clean room, flat screen tv, lovely clean bathroom, great location, OVER THE MOON. Room was bigger, better, cleaner than we expected, properly chuffed More

Summary of Pro/Cons (Full review below) Pro: Good location; close to Lexington Ave line (6) & Empire State Building Bar fridge Con: Oblivious staff Useless WiFi (only in Lobby) Linen can cause itching (possibly due to laundry detergent/powder) Horrible bathroom/hot water system Outdated decor After having researched this hotel in depth through several online sources, we decided to book this... More

We spent a week at Hotel Grand Union in October 2011. The room was small (but what isn't in New York) and it was very clean. The staff were friendly and accomodating and willing to help book any cars or trips that we were after. There is a cafe attached to the hotel where the drinks and food and cheap... More

I was staying with two friends here, having just come from another hotel/hostel that I loved - when I checked in and made it to the room I was a little surprised. From the hotel website, I noticed that they have NOT opted to go for a modern look, which is something that if updated, I think would attract more... More

stayed in this hotel 1st to 6th December 2011 Hotel was spotlessly clean staff were freindly and helpful room was adequate we were on the 3rd floor bed was so comfortable and bathroom was fine their was no noise pollution at all we slept like babies location is excellent 5 mins from Empire State Building I could not find any... More