I find myself in Otay Mesa, California (just north of the border and east of San Diego) twice each year. I used to stay at the Holiday Inn Express until I found this property. Initially I made the switch because I liked the suite options. A couple years back the hotel came under new ownership and now I choose Quality... More

The staff and the rooms are amazing! We got a room that sleeps 6 (they say 5) for 90 bucks out the door! The free breakfast is complete and delicious. We have stayed here many times and normally the gal that keeps the breakfast items re-filled does great, but this time there was a man, and he was kinda slow... More

Once I walked through the front door of this hotel I was treated like royalty. The owner is nothing like what "benboard 10" review said. The manager talked to me too, but he was nothing but respectful and helpful. I'll come back to this hotel because of the manager.

First off, it's NOT a comfort inn, it's Quality Inn, secondly, why advertise free hot breakfast if you're going to be so stingy that you just bring out two table spoons of eggs, four biscuits and a couple yogurts at a time when there's 20 people in the breakfast room. and they were more worried about refilling the water pitcher... More

This hotel was disappointing to us before we even set foot in the hotel. First of all, the hotel used to be called Comfort Suites (they changed it to Quality Suites), and when we went to check in, after they informed us of the change, we wanted to switch hotels, because the manager at the front desk was trying to... More

I being going to this hotel since 2000, then I stop for about 4 year because I change work areas. now I am back and last week I stay in the hotel for about two days, First notice a change of staff and ownership. To make a long story short the room are looking dumpy. for example my room some... More

Our family flew in from Maui on a red-eye flight. We were all exhausted, hungry and anxious to find a quiet place to rest! When we asked if we could gave an extra early check in at 10 am, we were told "absolutely!" In addition, we were offered a hot breakfast, and they kept a fully stocked breakfast available until... More

This was my second stay at this out-of-the-way hotel. I was in town with my wife to visit her brother (incarcerated), and my oldest son (Naval officer). The front desk personnel always greet you with a pleasant, yet professional demeanor. The really care that your stay is a pleasant one. My only gripe is with senior management (owner ???). She... More

this is a great hotel the rooms are immaculate (I stayed in 127) and the staff is the most friendliest hotel staff i have yet to encounter and i have traveled a lot. a pool and Jacuzzi to boot...its a winner you wont be disappointed.