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Courtyard Tupelo

3.0 of 5
1320 North Gloster Street, Tupelo, MS 38804
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Courtyard Tupelo
Ranked #12 of 25 hotels in Tupelo
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33 reviews from our community

    Trip type
Traveller rating
    12
    6
    9
    4
    2
Date Rating
Fort Smith, Arkansas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 April 2013

Great hotel! Clean rooms and the lobby/bistro area. Has everything one would expect from a Marriott. Recieved great service while there. The Internet is a bitt slow, definitely need to be upgraded for people who travel on business and have to rely on it. Overall 4 out of 5.

Was this review helpful? Yes 2
Scott S, General Manager at Courtyard Tupelo, responded to this review
16 May 2013

V C, Thank you for responding to Tripadvisor, your feedback assists us in continuing to improve our services. I have recently been assigned to manage this property and have been reviewing our internet speed with our (ISP) Internet Service Provider. We have corrected our coverage in some areas of the hotel that were not getting sufficient coverage. We now have... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 April 2013 via mobile

I have stayed here before, the people are always nice and, as a whole, all meets expectations. Rooms are a good size. Lobby is nice. However, the WiFi is pretty slow and the plumbing is really showing its age. The cleaning service is hit or miss whether they will get to your room before 6pm or not. Although they (... More

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Scott S, General Manager at Courtyard Tupelo, responded to this review
16 May 2013

BHeckman, Thank you for taking the time to respond to Tripadvisor. I have just been assigned to manage this property and want to apologize for the less than expected services at the Courtyard Tupelo. I have met with our housekeeping department and asked them to commit to improve in their services. I have explained how important their role is with... More

Wichita
1 review
1 of 5 stars Reviewed 9 April 2013

Someone from the hotel cancelled my reservation - apparently to make room for a large wedding party. I showed up late at night with my guaranteed reservation number, only to find 'someone' cancelled my reservation 2 days earlier - - - and the hotel was fully booked. Only the hotel, Marriott and me had the detailed information to cancel the... More

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Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed 1 April 2013

This hotel appears to have been recently renovated and was very comfortable. However, the internet service is very slow. I measured it several times on speedtest.net and, at certain points, it was as slow as .25 mbps (compared to my Comcast home service which typically measures more than 20 mbps). As a business traveler, I would not stay at this... More

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Ethel, Louisiana
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 February 2013

This was our second stay here, first after the renovation. Everything went smoothly at check in, the staff was friendly and knowledgeable. The room was clean and fresh smelling, with the standard Courtyard brand furnishings. We ate at the bistro for dinner, this was a nice switch from the previous buffet style service of Courtyard. Carlos was Great!!!!. We had... More

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Louisville, Kentucky
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 December 2012 via mobile

I travel every week for business and see alot of hotels. My room was clean and modern. The staff were great- very helpful. Nice location near restaurants and shopping. Enjoy the true southern hospitality and down home feel.

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Portage MI
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 24 October 2012

We stayed here one Friday night. The hotel is nice, modern, and well-maintained. The breakfast was not included in the cost of the hotel and was expensive. There are two restaurants right in front of the hotel, and that turned out to be good and bad news. We ate at the Italian/Greek restaurant, which was good, but later found out... More

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Fort McMurray, Canada
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 11 September 2012 via mobile

I use to stay quite often at marriott cy but this one was a real dissapointment. The fitness room was well equipped but the receptionist was overchallenged when i told her that the water dispenser was empty and asked for a refill. She smiled and promised to get this do.e within next couple of days!!! Only after I started to... More

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Mya P, Manager at Courtyard Tupelo, responded to this review
13 September 2012

’m concerned about the your experience at our hotel during your visit. I’m writing to thank you for taking the time to bring this to our attention. Please accept my sincere apology.Please be assured that the issues you’ve raised have been addressed and the appropriate actions have been taken. Again I want to thank you for taking the time to... More

Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
2 of 5 stars Reviewed 8 August 2012 via mobile

Stayed here in June and after the first morning of cold shower, learned that even if I changed my room, that would not guarantee I would have warm water in the am, high use period. Got around this by taking shower in the evening. Staff said this was a problem but would not offer room discount. Stay at the Hilton... More

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Mya P, Manager at Courtyard Tupelo, responded to this review
4 September 2012

I apologize for the water situation during your stay. I know how that can make a horrible start to your day. That situation has be resolved. I hope you give us the opportunity to stay at our newly renovated Courtyard by Marriott in Tupelo again, and experience our sourthern hospitality. Thank You Mya Page Front Office Manager More

Lancaster, KY
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 29 July 2012

The reason I chose to stay at the Courtyard was because of the outdoor pool while my husband was working.They say a King room will accommodate 4. But, here is not enough room for even two kids to sleep on the pull out bed, We have four people, so we had to switch rooms. The staff was very nice and... More

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Additional Information about Courtyard Tupelo

Also Known As:
Courtyard Tupelo Hotel
Courtyard Tupelo Hotel Tupelo
Tupelo Marriott
Tupelo Courtyard
Address: 1320 North Gloster Street, Tupelo, MS 38804
Phone Number:
Region: United States > Mississippi > Tupelo
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 25 hotels in Tupelo
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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