The rooms are beautiful, the location is unbeatable. We had a family emergeny that brought us into Boston. After a long day at the hospital, it was so nice to come back to a beautiful hotel in a central location with a fabulous staff. Thank you to the Hilton for greeting us and making us so comfortable in the midst... More

We stayed for one night and found the room to be very dark and the service overall very slow (valet never answered the phone, etc.). The lamp shades were ripped. We had an internal room #1033 and it was so dark in the room - not nearly enough lamps. They also had star gazer lilies in the lobby which I... More

Overall, this hotel was great. I was traveling with friends for the weekend and the room we got was quite spacious for the 3 of us. The beds were very comfortable and I really liked the large bathrooms. It was in a great location too, we were within a few minutes walk of Quincy Market/Faneuil Hall, and we were very... More

I am a Hilton person and try to stay within the Hilton network when I can. This Hilton has a good location, but really could use some updating. Even my upgraded room was just average. The gym was also just OK, and the elevators needs some big time updating - slow and the buttons didn't light up. I'm told they... More

Surprised this isn't top 20 in Boston. Was here on biz and a fine hotel. 4 stars almost for 3 star price. Would stay again. More

I just returned from the Hilton Downtown and don't have anything but great reviews. Hilton seems to realize that the face of their hotels is often the doormen and this location is no different. The doormen are welcoming, engaging, accommodating and willing to go out of their way for the guests. The doormen at the Hilton Downtown also serve as... More

Instay with Hilton all the time and this hotel is great, clean, comfortable and close to town. More

A good hotel well placed for wandering around historic Boston. The lobster roll in the bar was very good. More

I flew into Boston unexpectedly. It was Halloween Weekend 2011 and I was greeted with a rare October snowstorm. I have never stayed overnight in Boston since my parents live 36 miles west where I grew up. But I have now stayed in Hotels on 5 continents so when I say something good about a hotel I hope people listen.... More