Hotel is a very convenient business hotel, but didn't quite measure up to the normal quality of Hyatt brand: Pros: - Near to airport, free shuttle bus - Nice meeting rooms - Friendly staff - Bar open until 1am - Boat directly into Boston from hotel Cons: - Rooms are just OK, clean enough but ordinary - Movies are $18... More

Phenominal service and very clean rooms! The staff made me feel so comfortable and was always asking if I needed anything. Very professional and warm. The rooms are immaculate as well. More

We chose this location for relief from suburb based family. We were given a room over looking the harbor. Simply, the best hotel view I have ever had. Staff were exceptionally helpful and engaged throughout the stay. Bar is unique and restaurants were always well occupied. This property is what I expect from Hyatt and the delivery exceeded expectations. More

I stay here when I need to take the early morning flight from Boston to London. During peak season, the price becomes very high, but in winter the prices are very fair for such a lovely property. Unlike most chain hotels it also has a decent restaurant with great views of the Boston Harbour. Every room seems to have a... More

This nice hotel is starting to show a lot of wear and tear. The shower tiles were kind of grungy. Beds were nice. We have always been disappointed in the restaurant. It is extremely convenient to the airport though. We stayed there the night before an early am flight because we got a great deal on priceline. If not for... More

I have stayed at this hotel before but this was my first stay for a couple of years. The check in was efficient and all the staff I met were very pleasant. Room service food was very good even if my food wasn't exactly what I had ordered. The biggest problem was the noise. There were a bunch of guys... More

This is a nice Hotel - the rooms are fair sized; not big but not too small. The layout of the room provides adequate space to work. Climate control in my room was ok; couldn't dial it in for a comfy temp though. I was given a room on the 9th floor facing the harbor which had a spectacular view... More

we happened to be in Boston on a business trip during Columbus day weekend. also there were 3 weddings in the hotel. the hotel is huge and staff is excellent. the view is stunning and the downtown accessibility via water taxi wonderful. food is also excellent and the rooms are spacious. BUT: we were given a room facing the airport... More

Over two winter weekends I have had most pleasurable times visiting this hotel, staying in great rooms with fantastic city-scape views across the harbor. Everyone was super helpful, including a concierge who went out of his way twice to secure impossible to get tickets. Plus my friends and I a delicious late night dining experience--can't beat that lobster roll. In... More