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Hyatt Boston Harbor

4.0 of 5
101 Harborside Drive, Boston, MA 02128
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Hyatt Boston Harbor
Ranked #39 of 76 hotels in Boston
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589 reviews from our community

Traveller rating
    208
    221
    90
    43
    27
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Families
110
 
Couples
158
 
Solo
62
 
Business
166
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Laguna Beach, California
Top Contributor
59 reviews 59 reviews
53 hotel reviews
Reviews in 47 cities Reviews in 47 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

Great size rooms with terrific views of Boston. The air conditioning was effective and my sleep quality was terrific. The ipod alarm clock didn't work well and I had to get a replacement at 1 am - very annoying Leave the room and things turn south. The bar is small and lacks character. The restaurant is loud and too bright.... More

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Seattle, Washington
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013 NEW

My husband and I really enjoyed our stay at the Hyatt Harborside! Our room was clean, comfortable, and offered a gorgeous view (and surprisingly quiet --- when considering its close proximity to the airport). Room service was delicious and fast. All hotel staff were professional and helpful. The airport shuttle was quick and easy. And the reasonable price was the... More

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See 2 more reviews by CounselorGina for Boston
Michael H, General Manager at Hyatt Boston Harbor, responded to this review
15 May 2013

Thank you so much for letting us know about your stay at the Hyatt Boston Harbor. I am so happy to hear that you enjoyed your stay and that we were able to meet all of your needs during this trip. We look forward to welcoming you back again in the future! Regards, Michael Hickey General Manager More

Middleton, Wisconsin
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

We only stayed here overnight after an international flight. The hotel met all our needs. There was a courteous and timely shuttle service to and from the airport every 15 minutes. The check in was quick. The rooms were large with comfortable beds The hotel was also quiet. My only suggestion would be to have complimentary coffee earlier in the... More

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Ribeirao Preto, SP
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2013

Check in is really quick. Rooms are outstanding, specially those with view to the city skyline (15th floor). The shuttle service is amazing, and if you rent a car, there is nothing else to complain about hotel location. Discounts are available for long stays in parking lot. Great hotel for 110 bucks!

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Michael H, General Manager at Hyatt Boston Harbor, responded to this review
11 May 2013

Thank you for the comments about your recent stay. I am happy to hear that you appreciate the value we have to offer. We look forward to welcoming you back again soon! Regards, Michael Hickey General Manager More

New York, NY
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 9 May 2013

I chose this hotel for two reasons: First, on arrival in Boston around noon on Saturday (4 May) after a long trip from Asia via New York, I wanted to be able to get to a hotel without the hassle and expense of a taxi, bus or subway ride. Second, I anticipated having a lazy Sunday brunch and planned on... More

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Celje, Slovenia
Top Contributor
93 reviews 93 reviews
83 hotel reviews
Reviews in 69 cities Reviews in 69 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 5 May 2013

Stayed here for just one night in early May 2013 (SU-MO). Check in swift and quick, recognised and thanked (and upgraded to City view room) as Platinum Gold Passport member, although reserved through third party website. Rooms very nice, clean and with great views of the city skyline (11th floor). Room amenities limited, but you can always call for extras.... More

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Michael H, General Manager at Hyatt Boston Harbor, responded to this review
8 May 2013

Thank you so much for letting us know about your stay, and thank you for being a Hyatt Gold Passport Platinum member. We truly appreciate your loyalty. I am so pleased to hear that you enjoyed our hotel and we look forward to welcoming you back again in the future! Regards, Michael Hickey General Manager More

Brooklyn, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2013

I cannot remember the last time I stayed at a major chain hotel and was made to feel like a part of a "family". Amazing. The staff at this hotel are second to NONE. The views of Boston Harbor are unbeatable - and you simply catch a water taxi (10 minutes) to reach the waterfront of the city. It's a... More

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Michael H, General Manager at Hyatt Boston Harbor, responded to this review
8 May 2013

Thank you so much for the comments about your stay. I am thrilled to hear that you enjoyed our hotel and that our staff made you feel like family. That is always our goal, and it is great to hear that we were able to do that with you. We hope to welcome you back again in the future! Regards,... More

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 May 2013

My husband and I recently booked a two night stay at the Hyatt Harborside for a mini getaway, and to celebrate by birthday. I can honestly say we enjoyed our stay. Initially, we wanted a Suite, in light of the special occasion for my birthday. None were available, so we booked a "waterview" room. We found the room to be... More

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See 2 more reviews by Sing15 for Boston
Michael H, General Manager at Hyatt Boston Harbor, responded to this review
3 May 2013

Thank you for taking the time to let us know about your recent stay. We always love to hear when guests have enjoyed the time they spent with us! While I am thrilled that you enjoyed your stay, I am disappointed to hear of your dissatisfaction with your in room dining order. I will be sure to pass your comments... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 28 April 2013 via mobile

My husband and I liked the hotel. The views were outstanding. The rooms were clean as well as the hotel, however the service at the hotel is very poor. We asked for a wake up call and did not get one. Ate dinner at the hotel restaurant and was not given my glass of wine until after dinner. Ate breakfast... More

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Michael H, General Manager at Hyatt Boston Harbor, responded to this review
30 April 2013

Thank you for the review of your recent stay, it is comments such as yours that help us to improve ourselves. I am glad to hear that you enjoyed our hotel and the views we have to offer. I am extremely troubled to hear of the disappointing service you received during your stay. I will be sure to review your... More

Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 April 2013

My wife and I stayed here for Marathon weekend. It is so convenient to Logan and for $17 round trip per person you can take the water taxi to all the great parts of the city except Back Bay which requires an additional ride on the T. The hotel is clean and beautiful and has amazing views from the restaurant... More

Was this review helpful? Yes
See 6 more reviews by David D for Boston
Michael H, General Manager at Hyatt Boston Harbor, responded to this review
26 April 2013

Thank you so much for the wonderful review! I am so pleased to hear that you enjoyed staying with us, especially during such a stressful time. The events surrounding the Marathon and the week that followed were very difficult for the city of Boston, and I am so proud of the way our team pulled together and took care of... More

 
 
Hyatt Boston Harbor
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Additional Information about Hyatt Boston Harbor

Also Known As:
Hyatt Harborside At Boston`s Logan International Airport Hotel
Hyatt Harborside At Boston`s Logan International Airport Hotel Boston
Hyatt Hotel Boston
Boston Hyatt Harborside
Hyatt Boston
Boston Hyatt
Address: 101 Harborside Drive, Boston, MA 02128
Phone Number:
Region: United States > Massachusetts > Boston
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Best Value Hotels in Boston
#26 Luxury Hotels in Boston
#30 Family Hotels in Boston
#43 Business Hotels in Boston
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Modern glass lighthouse compliments the Boston Harbor setting, seven minutes by water transportation to the heart of Boston. Elegant touches, superb facilities and all the amenities complete the picture, tying in the stately flair and nautical theme. This hotel boasts unparalleled views of the city Skyline, and sits right along the banks of Boston Harbor. ... more   less 
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Hyatt Boston Harbor
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